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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,751 reviews
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Working great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us. The small size fits in our available space. It cools and freezes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for a second refrigerator for our home. It’s a great value for the money. Runs great and is easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a smaller size fridge without handles for my galley style kitchen and this one fit the bill. This is exactly what I wanted, a stainless finish with no extra features. I really like the look of the fridge and it seems to function adequately. I did have to flip the swing on the door which was a bit of a process. I read some reviews saying that the door became crooked after flipping it. I did not experience this problem, but I took my time lining everything up exactly and I hand screwed everything to ensure I wouldn't strip out the hardware. I purposely did not have the delivery team flip the door to ensure it was done the right way. Not to say the delivery crew is going to do bad job, but you never know who you are going to get and in past experiences they always seem to be in a huge rush. This is not something you want rush through unless you don't care at all about the end result. There are a bunch of little pieces of hardware/tabs/brackets that you have to save and remember to place on the opposite side. This threw me off multiple times as the instructions were slightly vague on where all of the pieces are located. There are no extra pieces of hardware so make sure you keep track of everything you take off. In the end it all came together and looked and functioned the same. Overall I'm satisfied with the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Bargain & Looks Modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent basic refrigerator and a great deal for the money. It looks modern and resists fingerprints but sadly, it did get dirty easier than expected. The size and function of the design works well for our family of three. I wish I had an ice maker but aside from that, we are happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Insignia 18 cu. ft. Top-Freezer Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this refrigerator. Designed so it is very spacious and well planned. Has plenty of room for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Exactly what I Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is big (18 cf), relatively cheap (~500) and efficient ($43/year)!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lucy, Thank you writing a review of this top-freezer refrigerator. I am glad to read that it suits your needs. Viri E. Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GarageRefrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a nice little refrigerator! I can easily laypizzas flat in the freezer . I like all the [plasic shelving on the refrigerator door for miscellaneous drinks. Delivery fellows wer very nice, set-up refrig and explained anything I needed to know. So overall, very good and would recommend to others to buy if you need a smaller refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    No follow up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the refrigerator but it was delivered without a back plate on it. Called the store but still have not received one. Without the back plate dusk and dirty can get inside the back of the refrigerator and cause issue down the line.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Perfect Garage Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra Refrigerator space, simple, functional and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like look of the fridge, it works very nicely and the installers were great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this new refrigerator that we purchased from Best Buy. It color, design and performance is impeccable.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Bad refrigerator 18 Cu ft. model ns-rtm18ss7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a insignia refrigerator. Once installed and leveled up the top door does not shut by itself, it needs a pull, Geek squad came in and the 2 Techicians confirmed that there was a problem and they couldn't fix it. Best Buy agreed to replace it. When Best Buy delivered the exchange the gentleman that was doing the delivery show me that the new refrigerator that it was being delivered had the exact same defect. See picture It was sad and i was very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jackmatos,

      Thank you so much for providing us with your review on this refrigerator, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A good size refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a bit speculative on the purchase of this refrigerator but needed a second fridge, in fact the third because our Name brand and expensive Samsung failed after just 3yrs. Best Buy could not get the technician in due to the Covid Situation and we had to buy another one for obvious reasons. Purchased it online without physically looking based on customer reviews, delivery and installation were no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Icy Cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge went out seen this one it looked even better once I got it home. Roomy & keeps my drinks good & COLD!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measured perfectly in my apartment kitchen. Lots of space and looks great! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size fit my limited space perfectly and the price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the right size and gets the job done, keeps my food frozen and cold

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, spacious and not loud. Great value for the price. Also looks great from The exterior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a refrigerator. My son took me to Best Buy and we did some shopping around; however, it didn't take for me long to make up my mind. A few days late,r he went back with a friend and I got it just in time for Thanksgiving. Was I overjoyed? I love the space and roominess it has. I also love the vegetable and produce trays. The color is awesome. I love my Insignia!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 4 out of 5 stars

    Great beginner fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space, minimal to no noise. Fits in small area

    I would recommend this to a friend