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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,751 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This is an excellent refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased for use in our garage and it is doing its job as advertised. It is much more attractive than we needed in the garage, but it was the best price for an 18 cubic feet unit that we could locate. It gets very cold (as expected) and runs so quiet I think it is not running at all.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    NIce fridge, but damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia fridge was suitable for my needs, but when delivered the Geek squad folks could not level it. A visit from the repair folks at Best Buy indicated that somewhere in the shipping process a rear wheel had been rammed up into the refrigerator rendering it un-levelable. Best Buy allowed me to keep the fridge while a replacement was on order. The new fridge (a Samsung) came about a week later and so far has been working well. The Best Buy folks handled the situation promptly and to my satisfaction. The problem of the busted wheel caused me to look for a brand other than Insignia.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only fridge we could get that was stainless steel and fit in our space, so it wasn’t really a choice. That said, I like the space on the door and the freezer is bigger without an ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy with no regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond pleased with my recent purchase. After research I found best buy to offer the best prices, hands down, on refrigerators. The delivery and installation were done in a timely manner and in was pleasantly impressed by the value of my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge for the price. I did notice however that my freezer door needs to be shut all the way by forcefully pushing it closed instead of a slight push to where it would close by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Beautifully minimalist but impractically tiny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and inexpensive fridge. It’s actual a quite good-looking fridge if you like the stainless steel, minimalist look and that was what we were going for. Aside from that, we regret the size of this fridge and should have gone up in capacity. 18 cu. ft. is tiny and is just about impractical for two people. My wife and I run out of space fast. Inversely, it’s small storage capacity encourages us to shop “smaller” which has its advantages in terms of the wallet. I recommend this fridge for a single person looking for a minimalist look but if for two, definitely go up in size!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an 18 cubic foot size it has a decent size freezer. Love the lighting inside of refrigerator. Has just the right amount of shelves. Like the sizing of the storage on the side. Love the stainless steel and accented with black panel side. Very modern looking.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this refrigerator for about a month while our other refrigerator was on back order (Best Buy made a mistake in ordering but made it right by letting us use this refrigerator while we waited). This refrigerator worked great and is a good refrigerator considering the price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    very dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good appliance clean spacious and most of all it's very quiet you don't even know it's on i found myself constantly opening the door to check to see if it was really working. Of course it was working it's a best buy product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Solid Value and Function

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an extra fridge/freezer for the garage. Nice capacity and design for this job. Our Arizona garage is hot in the summer - 90+ degrees and this fridge holds solid at 37 degrees and 5 degrees on “normal” settings.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Noise level

    Rated 3 out of 5 stars

    Very stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As in previous reviews There is a strange noise that comes from this refrigerator ! Not all the time Otherwise it’s good. For the price ! Also the doors have to be closed manually

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect garage fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my fridge today! It’s a great size for our 2 car garage. Wanted a second fridge that would be good to store drinks and extra food. If I had a way to hook up water I would have purchased to ice tray hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It runs very quietly and looks beautiful. A great product at a great price. I was however, not impressed with the delivery people. They were very rough and not as respectful of my home as I would have hoped.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our fridge went out unexpectedly it brought stress. Finding this fridge was a great deal and I like the way it's organized for its size. Only thing I don't like is it makes weird noises every few hours but we haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for first time fridge buyer. Perfect size for family of 3. I like that everything inside is clear so you can see all the produce. I don’t know much about other fridges but this fridge gave me the option to use the door to be open on either side of the fridge. Awesom.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very pleased with this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, for an amazing price. Lots of storage spaces. Easy to see what you have. I am extremely impressed with how long it keeps tender greens fresh. This refrigerator turned out to be so much better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic no frills fridge that does as it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a scratch and dent, and thought it would be fine to save a bit. Only real drawback was the cord was cut in several spots. Some electrical tape fixed it, as it did not go further than the outer protective sleeve. It's only a second fridge and we really wanted one without an ice maker and extra frills. This fit the bill. I got it home and once taking off the doors it was way easier to move upstairs. Sides seem a bit warm, but it's quite quite. Freezer doesn't have a light so that is the only dislike I have about this. The shelves make it hard to fit a gallon of milk, so thankful it fits on the door. I use containers for items so its easier to grab out seeing as this has no drawers on the shelves. Very BASIC fridge, this works for our purposes and keeps things COLD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frizzer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a frizzer, it’s the best Best Buy have the best items trustable products, I called 3 stores before but no one could help me finding this kind of frizzer I was looking for, but when I called Best Buy they answer right away, and the lady responded she told me they don’t have in her store but she will find one for me in les than 3 minutes, that kind of service we like, Best Buy is in the top of customer service exactamente!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It Says "Ooooh" All Day and Night

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent fridge... But like some of the q&a, and reviews state, this fridge makes a lot of moaning sounds. We thought it was the cat one night ... nope, just a very talkative fridge. It does what you'd expect from a fridge, otherwise. The refrigerator's internal cooling is different, from what I understand. Since this is the case, the sides of the fridge can get really warm. It's a good fridge, but because of these two things, I'd have a hard time recommending this particular fridge to anyone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great and the local store was fantastic. Only problems came when attempting to get replacement part for one that was damaged in shipment. It took six calls, 1.2 hours on the phone and over two weeks to get a plastic door shelf replacement.

    I would recommend this to a friend