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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,751 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a replacement for a brand name one that died in less than a week. This one is so much bigger, looks better and has better features. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frizzer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a frizzer, it’s the best Best Buy have the best items trustable products, I called 3 stores before but no one could help me finding this kind of frizzer I was looking for, but when I called Best Buy they answer right away, and the lady responded she told me they don’t have in her store but she will find one for me in les than 3 minutes, that kind of service we like, Best Buy is in the top of customer service exactamente!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Get this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a good buy. Works well and looks great in our kitchen. Runs very quietly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you for letting us know about your experience with the Insignia Refrigerator. Rest assured, as this fridge is very reliable and will help you storage your food with no issue.

      Please, feel free to reach us at any time.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Okay!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One complaint. Fridge door was dented on delivery. BB would have to replace whole fridge. Option to replace just door not available.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Design

    Rated 4 out of 5 stars

    Great Look and Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the better purchases I've made on a refrigerator. Excellent cooling! Great look and design! The only thing is that it is hard to adjust to a freezer on the top after you've had so many on the bottom. Other than that, a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Door

    Rated 3 out of 5 stars

    The good news is that it cools.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools, which is very important, but no amount of adjustments will make it level and creates issues with the door closing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service to buy the refrigerator and also the delivery was right on time for me. Fridge looks really good in my kitchen and is working excellent and has plenty of room in Freezer as well as in Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price point. Our local store has this item in stock, and it was delivered within 24 hours. We use it in the garage for drinks and over stock from inside the house and it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great size and runs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a spare fridge for the garage. So far I am impressed. It is the perfect size for the space and has been running great, but have only had it about 3 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Garage fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for Garage. Nice, sleek, does the job. If on sale and also get $50 rebate from ComEd which makes it cheaper. I only had it for 2 months so far. I hope it last me 5+ years.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Garage Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig great price... It's our garage frig and does the job quite well.. Don't know what else to say other than we are happy with purchase and the service at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great and looks sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and works great as well. I have had it for little over a month and have had no problems. It looks very sleek and is a good refrigerator with an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price and we were really in need as we just moved into our new place. Since having it there has been some water leaking but called. Eat buy out and are sending a tech out ASAP to resolve . Best Buy stands by its products!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, disappointed that after waiting 7 weeks, it was dented. Best Buy is replacing it but have to wait another 7 weeks

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality for a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need for a fridge on short notice, after looking over my options, I looked into this bad boy, and it fit my needs! Upon setup, found that it had plenty of space inside, good durable shelves, and solid overall design. Would highly recommend to anyone looking for a fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great fridge for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as it was the size and price range I was looking for. Looks great and works very nicely. Shelving units on the door could be made if a better plastic but it gets the job done!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator -

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works really great. However, it makes a lot of noise at night. It sounds like there is a cow living in my fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Looks sleek and my renter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my tenant's failing Frigidaire. It was a good price, similar size, and works well in small places unlike what I read about Frigidaire models (mine was leaking and that seems to be common). It's great looking and works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Space

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It's got plenty of room on the inside. It has door shelves that can hold many items. It runs quietly. And keep everything cold and my produce fresh. GREAT BUY!! You'll be happy with this refrigerater.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for smaller kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small refrigerator for my little kitchen and looked everywhere until I found this one at Best Buy. It is perfect that it does not have handles sticking out, and the depth is just right for my small kitchen. It is a quality refrigerator and I am very pleased.

    I would recommend this to a friend