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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,751 reviews
  • Rated 5 out of 5 stars

    Big 1st & last girl purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t got it installed yet in my house but my first big girl purchased and I’m so proud of myself. My current refrigerator isn’t the best thing so forget waiting on my landlord to ghettorid me another one from an empty apartment I’ll buy my own.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel and it's a space saver for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for a so good this refrigerator is absolutely beautiful holds a great temperature and kept everything cold for 12 hours during a power outage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking the time to leave a comment about our refrigerator. We are so happy to read that this refrigerator is what you were looking for and that you love it. We always want to provide you with the best products and provide you the proper assistance, so if you have any concerns, feel free to contact us by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great price nice look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well and looks great! You would think the price would be more!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 2 out of 5 stars

    doors not level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering this was not the fridge I really wanted, but it fit in my budget and I read a lot of positive reviews, I purchased it for: 1) sleek design with no protruding handles as space is in issue in my very small condo 2) price was attractive and 3) with a bit of manipulation from my very talented boyfriend, it fit into the designated space perfectly. Why only 2 stars? When they delivered it, they were kind enough to switch the doors from left to right. I was told this should have been requested at the time of ordering at Best Buy as they would have changed the doors at the storage facility. But, the doors are not level and considering the lines are a prominent feature and although it's only a few centimeters....it really shows. Also one of the door bins was broken. This is something I still need to report to Best Buy. Hopefully I'll have the same good service as another reviewer (received 10% discount for inconvenience and new door bin arrived within 2 weeks).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is good, bit I have to say the door bins are avery poor design! Two were broken when delivered 3 months ago, and I am still waiting for the replacements

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase. It replaced an older refrigerator that was leaking. This model is sleek and modern and fit perfectly in the small space. It's just enough. The delivery guys were quite helpful and arrived on schedule. Happy with BEST BUY!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dented and scratched

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see where to contact support to get action on this issue so i'm putting it here. I purchased this refrigerator and when the delivery guys got it to me, I watched them unbox it and it was dented and scratched. Because we needed it immediately, I had them install it but I want a replacement refrigerator. I am a good customer of BB having purchased a computer, 55 inch tv, this refrigerator, and more just this year alone. I am also a member of your geek squad service team. ( I forget the name of that..). At any rate, I would appreciate some followup with me asap. Thank you!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Andrews.

      You can contact us on the link below my signature. Either by email or phone. Our offices are open from 8:00 AM to 9:00 PM Central Time, all year around.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice-looking new refrigerator, unfortunately it is damaged, and Wobbles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is really nice in style and has worked out great in my apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option overall!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect or an apartment. I have bought multiple for many different properties. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this product. Delivery was fast and instructions were clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in a long time!! It fits perfect in my kitchen!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Sound of it own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes awful sound Not frost free Now dripping into refredgeator Second time I have done this review. Sent pics too Shelves are weak. Tech said he would fill up large jug to hold up the shelf above due to the weak spot. Tepair man coming on the 30th I realize this was done on purpose Just very disapointed Starry burns

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for about a month and I love it just as much today as the day I bought it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente, work very good and is really nice on the kitchen! Perfect price for person like me with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product, cracked shelves

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both plastic shelves were cracked, sent pictures to get replacement, spoke with customer support and the said someone would reach out within 24 hours of purchase and still no replacements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia Refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator, love the no handles. Great color silver/black. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, very good looks and works as fine as any major brand fridge, my Best Buy ever!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay fridge for the price; however , the fridge came damaged on the side , everything is working but for the new item it is not what I expected, that’s why 2 stars.

    No, I would not recommend this to a friend
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