Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,613 reviews
Pros mentioned:
Noise level, Space
Rated 5 out of 5 stars
Insignia 18 Cu ft. top freezer refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Insignia 18 Cu. Ft. Top-Freezer Refrigerator is a standout choice for those seeking a reliable, spacious, and budget-friendly appliance. With its thoughtful design and practical features, it caters to a variety of household needs.
Spacious Interior: Offers ample room with three glass shelves (two adjustable), two humidity-controlled crisper drawers, and multiple door bins, including gallon-sized storage.
Top Freezer Compartment: Includes a removable shelf and door trays, providing organized storage for frozen items.
Energy Efficiency: ENERGY STAR certified, consuming approximately 297 kWh/year, making it cost-effective and environmentally friendly.
User-Friendly Controls: Features easy-to-use temperature settings for both the refrigerator and freezer compartments, ensuring optimal food preservation.
Frost-Free Design: Eliminates the need for manual defrosting, saving time and effort.
Modern Aesthetics: Available in finishes like stainless steel, black, and white, with recessed handles for a sleek appearance.
Affordability: Offers excellent value for its features and capacity.
Flexible Storage: Adjustable shelves and door bins accommodate various item sizes.
Quiet Operation: Designed for minimal noise, suitable for open-plan living spaces.
Optional Ice Maker: Can be equipped with an automatic ice maker (sold separately) for added convenience.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We really love our new refrigerator!!!
It keeps our food fresh and cold!!!
Love the light in the freezer!!!
And
It’s quiet too!!!
Soooo glad we picked
This refrigerator!!!
It’s everything great in a refrigerator!!!
Definitely a wonderful keeper!!!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Honest Review for Insignia - 18 Cu. Ft. Top-Freez
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you’re looking for a reliable, no-frills refrigerator that does exactly what it’s supposed to, this Insignia model is excellent. After using it, I can confidently say it’s perfect for someone who wants practicality and functionality without overspending on unnecessary features.
What I Love:
1. Ample Space: The 18 cu. ft. capacity is ideal for a family or even someone who likes to stock up on groceries. It’s roomy and well-organized, making it easy to store and find items.
2. ENERGY STAR Certified: This fridge is efficient and keeps energy consumption low, which is noticeable in the monthly bills.
3. Sleek Stainless Steel Design: It looks modern and blends seamlessly into any kitchen.
4. Affordability: At this price, it’s a steal for the quality you’re getting. Many other models in this range don’t offer as much reliability or storage.
What to Consider:
• It’s not packed with high-tech features like smart controls or water/ice dispensers. However, if you’re just looking for a fridge to keep your food fresh and your frozen items solid, it gets the job done exceptionally well.
• The occasional noise from the compressor is minor and barely noticeable unless you’re listening for it.
I’m really happy with this purchase. It’s a practical choice for anyone who wants a high-quality refrigerator at a fair price. Highly recommend! 5/5 stars.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for your comprehensive review! We're delighted to hear that our Insignia refrigerator meets your needs and expectations. It's great to know that you appreciate the ample space, energy efficiency, sleek design, and affordability. Your insights on the practical aspects and minor considerations are valuable and will surely help others in their decision-making process. We appreciate your recommendation and support. Keith | Insignia Support
Pros mentioned:
Price, Size, Space
Rated 5 out of 5 stars
Just buy it already
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this fridge. It bigger than my old one but still the perfect size for my apartment. Easy to clean and I love that the shelves are transparent/clear. The light in the freezer is a game changer. There is so much space. You can also adjust the door shelves so different sized condiments can fit. It does make this weird noise like a dying cat sound but it’s rare. I have a very nice size apartment so I don’t hear it unless I’m in the kitchen when it happens. Super affordable. Everyone is always shocked when I mention how much I paid.
Works as well if not better than more expensive mo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator has exceed my expectations. It is roomy and allows for items to be arranged in a variety of ways to best meet your needs. The temperature controls are very easy to use and the freezer gets ridiculously cold. This fridge gives fridges priced more that 2x the cost a run for their money!
Before purchasing this fridge, I read the different reviews. Several reviews mentioned how loud the fridge is. I have no problems with any noise and my fridge is located in a house over 100 years old with uneven floors. The crew that delivered the fridge took the time to make sure the fridge was level before they they left. The delivery team was great. Delivery by Best Buy was easy and quick. There was no problem with them taking my old refrigerator.
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 5 out of 5 stars
Great Value!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m really happy with this fridge. The stainless steel looks great and doesn’t show fingerprints, and the inside feels surprisingly roomy for the price. The shelves and crisper drawers make it easy to organize, and everything stays nice and cold. It’s quiet most of the time, just a light hum here and there, nothing bothersome. For under $500, it’s a solid, energy-efficient fridge that looks good and does its job really well.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
A Perfect Addition to My Kitchen
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased this stainless steel refrigerator, and it has exceeded my expectations in every way. The sleek, modern design fits perfectly with my kitchen décor, and the stainless steel finish is both elegant and easy to clean. The interior is spacious, with adjustable shelves that allow me to customize the storage to fit my needs.
One of the standout features is the efficient cooling system; it keeps my food fresh for longer, and the temperature is consistent throughout. The freezer is also roomy and does an excellent job of keeping items frozen without frost build-up.
The refrigerator operates quietly, which is a huge plus, and the energy efficiency is noticeable on my electricity bill. I also appreciate the built-in water and ice dispenser, which adds convenience without taking up too much space inside.
Overall, this refrigerator has been a fantastic addition to my kitchen, combining style, functionality, and energy efficiency. I highly recommend it to anyone in the market for a reliable and attractive appliance.”
This review highlights key features, performance, and personal satisfaction with the product.
I would recommend this to a friend
Rated 5 out of 5 stars
My Insignia Fridgarator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like my new refrigerator it is very roomy for all my food and drinks, freezer works great as well. I advise anyone looking for a reasonable priced refrigerator to go to Best Buy and take a look at this Insignia Fridgarator.
I would recommend this to a friend
Pros mentioned:
Space
Rated 5 out of 5 stars
Insignia Refrigerator
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Insignia Refrigerator is being best thann I thought, it combines efficiency, spacious design, and modern features. And the price was the best part. Its energy-saving technology keeps electricity bills low, while the ample storage space and adjustable shelves make organizing groceries. The sleek design adds a stylish touch to any kitchen. Overall, it’s a reliable and high-quality refrigerator that’s worth every penny!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for your fantastic review, TonyG! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator exceeds your expectations with its efficiency, spacious design, and modern features. It's great to know that the energy-saving technology is helping to keep your electricity bills low and that you appreciate the ample storage space and adjustable shelves. We're also glad you like the sleek design. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator!
- Shiela | Insignia Support
Rated 5 out of 5 stars
My New Fridge / Great features / Spacious
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good , great option my family & I picked out , well worth the money & we've had the unit for about 2 months amazing.I love the alarm on it , either side set up for the doors & the freezer is great , mainly Spacious!!! That's what we needed & i love the stainless steel.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
New Frig
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a much smaller Frig then I had. I was surprised on how much room was inside. It has a smaller foot print and fits the space in the kitchen plus the aesthetic matches my other appliances. I feel I got an upgrade in both looks and function.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for your thoughtful review! We're so pleased to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a great fit for your kitchen—both in size and style. It’s wonderful to know that it feels like an upgrade in both looks and functionality, even with a smaller footprint.
If you ever have any questions or need support, we’re always here to help. Enjoy your new fridge! Ivy | Insignia Support
Pros mentioned:
Space
Rated 5 out of 5 stars
Spectacular fridge!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first time buying a refrigerator. I wanted something with enough space to keep all my food chilled and good and it fits everything I have ever needed to stow away perfectly. I have had absolutely no issues with the fridge. It's easy to keep things organized, easy to keep things clean, and always stays cold. There are also options to adjust the temperature, but I have not had to use them thus far. That being said it is very nice to know they are there!
I paid $600 for this fridge but honestly I would say it is worth more then that. For $600 it is a steal, and I'd be willing to pay as much as $800 for a product that functions so flawlessly and works exactly as intended. It isn't overly complicated, it hasn't broken, it just works. 10/10!
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Door
Rated 4 out of 5 stars
Fridge
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice size fridge, we're a family of five it stores alot if food with adjustable shelfing. Has two large vegfie or fruit drawers in the bottome ,with a dexent size cheese drawer. The door has plenty of space for many options of storage. I use my door to hold juice, pop's, condiments, butter door,etc my only complaint is when closing the fridge door too hard it pops the freezer door slightly ajar. You'll need to check its closed. It doesn't beep to warn with the door slightly ajar only if open wide for a length of time. Freezer has ample space for normal weekly groceries. It has a nice modern look to it.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Nevera moderna
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cómoda , amplia, funciona bien, la alarma te avisa si dejaste la puerta abierta.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Refrigerator at a great price!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this refrigerator for my elderly parents as their old refrigerator wasn't keeping their food cold anymore. So far, the new refrigerator has been great! It keeps their food cold and fresh and my mom loves the larger storage area for their frozen food. The freezer space is much improve over their old refrigerator. We did not install an automatic ice maker because we prefer simple refrigerators with none of the fancy stuff. Those tend to be more reliable as there are less failure points and I hope the Insignia will be reliable over the long haul. We also like the slick modern looks and ample interior space for groceries. And the LED interior lights is nice and bright so you can easily see what's inside.
The Best Buy delivery and haul away service was also great. My parents live in an old house with narrow door ways and they were able to haul away the old refrigerator and install the new refrigerator by removing and reinstalling the doors.
Our old refrigerator was connected to a refrigerator water line and I thought I had it shut-off (using an old saddle value in the basement). However, the water was still running and I went to the basement to turn the saddle value some more and the old value broke!
Luckily, the delivery guys were able to find and shut off the water from the main water line and temporarily cap off the refrigerator water line using the internal valve from the old refrigerator.
They were then able to install the new refrigerator (we did not want to hook up the water line to the new refrigerator). We are super happy with their help and end result.
They also let us know that the new refrigerator had some damage in the bottom corner and side. They contacted Best Buy about it and Best Buy later called us to help us with the matter. We were offered to have another refrigerator delivered to replace it or get a discount for the damage. After using it for a few days to make sure everything was working, we decided to take the discount since the damage was mostly cosmetic and did not impact its performance.
Overall, we are very pleased with the refrigerator. It looks great, keeps my parent's food cold and fresh, has good ample interior space and comes at a great price! Hopefully, it will also prove to be reliable in the long run. I decided not to ding my review for the damage because this wasn't the fault of the refrigerator.
Thank you for sharing such a detailed review! We’re delighted to hear that the new refrigerator is keeping your parents’ food cold and fresh, and that your mom loves the larger storage area for frozen food. It’s great to know that the freezer space is a significant improvement over their old refrigerator.
We’re also pleased that you appreciate the simple design without an automatic ice maker, the modern look, ample interior space, and bright LED lights. It’s wonderful to hear that the Best Buy delivery and haul away service was able to navigate the narrow doorways and assist with the water line issue.
We apologize for the damage to the refrigerator and are glad that Best Buy was able to offer a satisfactory resolution. Your understanding and patience are greatly appreciated.
Overall, we’re thrilled that you and your parents are pleased with the refrigerator and hope it continues to serve you well for many years to come. Thank you for choosing our product! Keith | Insignia Support
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Energy Saving
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is energy saving and looks and works good. I recommend this fridge to anyone who wants a smart buy.
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 4 out of 5 stars
Great Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great fridge for a starter apartment or just a minimal sized household! It works great and fits perfectly in my kitchen:)
I would recommend this to a friend
Rated 5 out of 5 stars
Great Inexpensive Sleek Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great, inexpensive fridge. When you are on a budget but need roominess, sturdy hardware, and lots of room, especially in the freezer (it has a light - my old freezer did not), this will work for you. As an added bonus, a large pizza box (leftovers) fits—you know, right next to the healthy stuff.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
New refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my refrigerator. I love the silver color and the style. The price was great. It looks good in my house. It keeps my food and drinks nice and cold. I would buy this product again. A very good buy.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for your feedback. We are delighted to hear that you love your refrigerator, especially its silver color and style. It's great to know that it looks good in your house and keeps your food and drinks nice and cold. Your satisfaction is our priority, and we are committed to delivering quality products that meet your needs. We appreciate your support and look forward to continuing to serve you.
Keith | Insignia Support
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
The best purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good purchase option, and the appliance excellent capacity and performance, good customer service according to the customer's needs
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for your kind words! We’re pleased to hear that you found the appliance to be an excellent choice with great capacity and performance. It’s also wonderful to know that our customer service met your expectations and supported your needs effectively. Your satisfaction is very important to us, and we truly appreciate your support. Keith | Insignia Support