Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for what i needed. This refrigerator was whatbi needed and fits space perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator, Becbax! We're delighted to hear that it fits your space perfectly and meets your needs. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any other thoughts or comments, we'd love to hear them! Jeth | Insignia Support.
Insignia fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase minimal upkeep rep at store was knowledgeable regarding product, delivered in 3 days, delivery persons very professional and quick. Under 15 minutes to deliver, install and remove old item. Arrived within delivery time. Very happy!
I would recommend this to a friend- Pros mentioned:Size
Obsessed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Fridge so far! We’ve had it for about a month and so glad we made this purchase! There is so much room to fill it up, and it’s so easy to move the shelves around to organize it the way you need to!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ refrigerator! We're thrilled to hear that you are loving the appliance, especially the spacious interior and customizable shelving. If you have any questions or need further assistance, feel free to reach out. Enjoy your new fridge! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance, Size
So happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performers product high quality, compact and beautiful
I would recommend this to a friend - Pros mentioned:Size
My Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has worked for me since the first day I went to get it and it cools very well, a good size I recommend it to family and a good price too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that it's been working well for you from day one and that you're satisfied with its cooling performance, size, and price. Your recommendation to family means a lot to us. If you have any further comments or need assistance, feel free to reach out. Enjoy your refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Space
Great quality Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge is very spacious for our family of 4. It’s able to fit all of our essentials plus more. It does make a weird noise from time to time, not sure what that’s about yet but all in all we are happy with the purchase.
I would recommend this to a friend First fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s our first brand new fridge and I cant complain about anything, it have a large space and the door are bigger than I though! Love it!
I would recommend this to a friend- Cons mentioned:Door
Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but the door of the freezer get stuck when you try to close it. And I think need another shelf in the door of the refrigerator because its have this waste of space on it!! I love that have light in the freezer section. And the estimated yearly energy cost is reasonable.
I would recommend this to a friend - Pros mentioned:Size
5star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has enough room for all my groceries and the freezer is perfect the suction on the doors are tight and keeps the food cold. Would recommend it. The price was very affordable.
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia, the best refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, better than the other refrigerator. Insignia is the best.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JanetD,
Thank you so much for your kind words and for choosing the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you love it and that it stands out as the best choice for you. Your satisfaction is our top priority, and your feedback motivates us to continue delivering high-quality products.
If you have any questions or need further assistance, please don't hesitate to reach out. Patricia \ Insignia Support
- Pros mentioned:Size
Great purchase!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was affordable, stainless steel , efficient and attractive for a smaller space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you find it affordable, efficient, and attractive for your space. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to ensure you have the best experience with our products. Enjoy your new refrigerator! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Great value for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator it is sleek and roomy on the inside. My only complaint is it is noisy. Every time you open the door it makes a lot of noise, I guess it’s returning the temperature back but it is very noticeable.
I would recommend this to a friend- Pros mentioned:Overall performance
fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great havent had any problems with it since i bought it!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We're delighted to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working great and meeting your expectations. Your satisfaction is very important to us. If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's bright inside. The design of the side is very good. The beauty is that the two boxes below are not big enough.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear you appreciate the bright interior and thoughtful side design. Your note about the size of the lower boxes is helpful and will be considered for future improvements to ensure better functionality and storage.
Keith | Insignia Support
Insignia Stainless Steele Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my fridge! Worker was super attentive and helped me with delivery, monthly payments and picking the right fridge! Prompt and easy delivery and installment as well.
I would recommend this to a friend- Pros mentioned:Size
Perfect size and a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with my purchase of this refrigerator. I’m a single person so it’s the perfect size for a great price, and was able to get the floor model with a little ding for an even better price. Pick up was easy and everything has been running great!
I would recommend this to a friend Excellent for the price! I always buy Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Insignia products and have them all over my house. This fridge is great. I love that there is a light in the freezer. Reviews said this is a great garage fridge but I have a small space and ordered it for my kitchen. I'm happy with it! Got the 5 year plan too because I've had really good experiences with GSP.
I would recommend this to a friend- Pros mentioned:Size
Awesome second fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator helpless expand our old one. Were able to store so much more food and produce and this great fridge. Sleek design with glass shelves, makes it a great refrigerator, not just a replacement.
I would recommend this to a friend - Pros mentioned:Overall performance
Temporary Regfigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased it as a temporary refrigerator while waiting for the built-in which has a long lead time. It's a bit small for OUR needs, but it looks great and functions perfectly.
I would recommend this to a friend - Pros mentioned:Size
It functions with minor cosmetic defect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great standard sized fridge without all the whistles and bells, which is what we need because stuff breaks easily in our palace after a party. I like it especially cause it doesn’t have any extended handles to open the doors. Our previous fridge was missing all the door handles cause there would always be some drunk at the party hanging on the handles and breaking them. One minor flaw, there is a burn mark inside the fridge, which I don’t even know how it was possible it got there and not noticed but it’s cosmetic and I can’t return now so not gonna cry over it since the fridge functions well. It does make strange airplane buzzing sounds but apparently that’s normal. Waiting for the ice maker which was back-ordered so I couldn’t have it installed with my free shipping and installation with new fridge so kind of disappointed there.
I would recommend this to a friend