Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- SKU:
- 6472691
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Insignia stainless steel fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great fridge for the price good quality and seems to work great
I would recommend this to a friend Insignia Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was a smooth and easy going process. I had to switch the freezer and refrigerator door to the other side and the instructions were clear. Overall I’m very satisfied with this product.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Storage is great the only thing I dislike is when closing it you have to really push the door in or it will not close freezer storage and size is good over all it’s a good refrigerator
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear you’re satisfied with the storage space and overall performance of the refrigerator. We appreciate you pointing out the door closure issue—it’s helpful to know what could be improved. It’s great to hear the freezer size is working well for your needs.
Keith | Insignia Support
- Pros mentioned:Overall performance, Price
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the price around! I would highly recommend this refrigerator to anyone looking to purchase a quality, reasonably priced appliance!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you're satisfied with the quality and price of your new appliance. Your recommendation means a lot to us. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great medium sized refrigerator. Fit in our basement apartment perfect.
I would recommend this to a friend Pleased with purchase! Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of today I am very pleased with this refrigerator. Cools & freezes as expected. The shelving works and is durable contrary to some reviews I’ve read. It does make an odd noise about once a day. Sounds like ice cubes dropping in an ice maker, But the one I purchased doesn’t have an ice maker. The stainless exterior looks very nice in my kitchen. While smaller, it suits my two person household well. The price I paid was very good too and delivery was prompt and problem free.
I would recommend this to a friend- Pros mentioned:Noise level
Insignia 18 cu ft stainless steel refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The insignia 18 cu ft stainless steel top freezer is great buy it operates quietly and maintains a consistent temperature,so the food stays fresh. The refrigerator is perfect for our needs thank you best buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're delighted to hear that it operates quietly and maintains a consistent temperature, keeping your food fresh. It's wonderful to know that the refrigerator meets your needs perfectly. Your feedback is greatly appreciated and will surely help other customers in their decision-making process. Ivy | Insignia Support
- Pros mentioned:Size
Stylish fridge, premium finish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a rental unit. Fridge looks great, seems to hold more than I thought it would. Has 3 different levels of temperature settings for both the freezer and refrigerator
I would recommend this to a friend - Pros mentioned:Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this fridge. It's roomy and keeps food nice and cold and the freezer keeps things frozen. I Absolutely Love the stainless steel. Easy to wipe down.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for a family of 5. Perfect size and color.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review, YuriF! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a perfect fit for your family of 5 and that you love the size and color. Your feedback on its great quality means a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new refrigerator! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Noise level, Size
Sleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Quite and sleek. Perfect for a small room
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Vilma68, thank you for your feedback! We’re thrilled to hear that you’re enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It’s great to know that its quiet operation and sleek design are a perfect fit for your small room. Your satisfaction is our priority, and we appreciate your recommendation! Patricia | Insignia support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Noise level, Space
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge. Spacious and very well lit up when you open it. Pretty quiet as well. Definitely get your money's worth.
I would recommend this to a friend - Pros mentioned:Price, Space
Insignia purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance so far. Fits all my household needs and at a very reasonable price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback, Insignia! We’re delighted to hear that the 18 Cu. Ft. Top-Freezer Refrigerator is meeting all your household needs and that you find it reasonably priced. Your satisfaction is our priority, and we appreciate your support! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
Great Fridge / Energy Saver Minus Crappy Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works great. Good size and with electricity prices going up it’s a perfect energy saver. Keeping fingers crossed that it’ll last a good many years, will update review in future. 5 stars for the fridge 5 stars for Best Buy sales rep 1 star for delivery - they would not remove the refrigerator doors to place fridge in the kitchen regardless of what BB rep said and regardless of what BB chat confirmed. Delivery guy wanted to charge us $200 to remove the fridge doors. So we had to do it ourselves.
I would recommend this to a friend - Pros mentioned:Size
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I really love that it has a light in the freezer. I never seen it when I went to view it at the store. I really like the size. I like my purchase so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it said and looks very nice. Packaging was minimal though so I would definitely take off the cardboard and look at the equipment before accepting it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the honest and helpful review! We’re glad the fridge is living up to expectations and looking great in your space. We also appreciate your note about the packaging checking the unit before accepting delivery is a smart move, and your tip will definitely help other customers. Patricia | Insignia Support
Good and Simple
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right size for me, it's been a year and I haven't had a single problem with it. It's also easy to clean and rearrange for better spacing for bigger/taller items
I would recommend this to a friend- Pros mentioned:Noise level, Space
Mesha
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space and very quiet!! It beeps when the door is open too long.
I would recommend this to a friend - Pros mentioned:Overall performance
Workers committed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my appliances they look so good in my kitchen
I would recommend this to a friend - Pros mentioned:Space
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it.. the lights are a plus theres one in the freezer .. nice addition... keeps my food cold . Was ready in 3 hours to load food in frig .. freezer i waited next day. But, it was forming ice cubes in 6 hours nice and ready .. great space .. i like the lunch meat storage.. i had that on my old one . When u close the door it vacuums shut .. gives it that nice seal like my deep freezer . I like .. so far so good .. i will update .. juat got it yesterday..i gave it 4 stars because the selfs are made of glass not temp glass . Its holding my food . Im just alittle concern..because im so use to my 25 year old frig.. this is all new to me . Hope the info helps
I would recommend this to a friend
