Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- SKU:
- 6472691
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price, Size
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the size and price. All you need for a small family.
I would recommend this to a friend Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for my garage love it a lot of room in the refrigerator and freezer
I would recommend this to a friend- Pros mentioned:Size
Positive appliance purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found a refrigerator that was on the sales floor with the same markings as a store display yet it seemed used. I shot the breeze with the sales guy a bit and found it was the exact product I was looking for. Got a great price and was overall happy with my purchase. It's been 2 months now and still working great!
I would recommend this to a friend - Pros mentioned:Space
Insignia refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator!! Very roomy. Lots of space in the door to fit a gallon jug. Has 3 drawers one drawer can be moved to the left or right side
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MariaT! Thank you for your enthusiastic feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you love its spacious design and versatile storage options. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Size
Great price and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect 30” refrigerator. Design beautiful and fit perfectly. Easy to install.
I would recommend this to a friend Best Buy staff is enthusiastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery to the door is timely, the installation technology is in place, and the staff are also very enthusiastic to help solve the problem.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HuiC,
Thank you for your wonderful review! We’re thrilled to hear that the delivery of your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator was timely, and that the installation went smoothly. It’s fantastic to know that our staff were enthusiastic and helpful in solving any issues. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Price, Space
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great has a nice color has a good amount of space great price
I would recommend this to a friend - Pros mentioned:Space
Great deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a back up refrigerator. It’s perfect for extras also. It was a fast and easy delivery too. Works great and is exactly what we needed.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
So happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performers product high quality, compact and beautiful
I would recommend this to a friend - Cons mentioned:Door
Issue with the freezer and refrigerator doors.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the refrigerator however it has two issues. The refrigerator stuck shut sometimes due to the extreme suction of the rubber seal on the door. And the freezer door, up on closing it it has a soft stop before completely closing. For instance, I softly push the door with my hand and it stops in a soft locking position before completely closing. I walked away from what I thought was a closed freezer door,come back later in the freezer door is still open in this soft locked position. It's really strange don't know if that's something special feature or an error with the man that reversed the doors from the left opening position to the right side opening position.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
There has a door self-closing structure on door hinge. The purpose of this structure is to prevent door rebound phenomenon. A little big force to close this door will help you.
Insignia fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase minimal upkeep rep at store was knowledgeable regarding product, delivered in 3 days, delivery persons very professional and quick. Under 15 minutes to deliver, install and remove old item. Arrived within delivery time. Very happy!
I would recommend this to a friend- Pros mentioned:Size
Obsessed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Fridge so far! We’ve had it for about a month and so glad we made this purchase! There is so much room to fill it up, and it’s so easy to move the shelves around to organize it the way you need to!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ refrigerator! We're thrilled to hear that you are loving the appliance, especially the spacious interior and customizable shelving. If you have any questions or need further assistance, feel free to reach out. Enjoy your new fridge! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Space
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for what i needed. This refrigerator was whatbi needed and fits space perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator, Becbax! We're delighted to hear that it fits your space perfectly and meets your needs. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any other thoughts or comments, we'd love to hear them! Jeth | Insignia Support.
- Pros mentioned:Size
My Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has worked for me since the first day I went to get it and it cools very well, a good size I recommend it to family and a good price too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that it's been working well for you from day one and that you're satisfied with its cooling performance, size, and price. Your recommendation to family means a lot to us. If you have any further comments or need assistance, feel free to reach out. Enjoy your refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Cons mentioned:Door
Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but the door of the freezer get stuck when you try to close it. And I think need another shelf in the door of the refrigerator because its have this waste of space on it!! I love that have light in the freezer section. And the estimated yearly energy cost is reasonable.
I would recommend this to a friend - Pros mentioned:Space
Great quality Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge is very spacious for our family of 4. It’s able to fit all of our essentials plus more. It does make a weird noise from time to time, not sure what that’s about yet but all in all we are happy with the purchase.
I would recommend this to a friend Stainless fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stainless look without the fingerprints, and easy to clean
I would recommend this to a friend- Pros mentioned:Size
5star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has enough room for all my groceries and the freezer is perfect the suction on the doors are tight and keeps the food cold. Would recommend it. The price was very affordable.
I would recommend this to a friend Just what I need ❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Great value. Perfect for small household
I would recommend this to a friendGreat value for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator it is sleek and roomy on the inside. My only complaint is it is noisy. Every time you open the door it makes a lot of noise, I guess it’s returning the temperature back but it is very noticeable.
I would recommend this to a friend
