Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 2562 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,562 reviews
  • Rated 4 out of 5 stars

    Capacity seems limited; other positive features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as our garage fridge - for the kitchen fridge overflow and for extra storage. Capacity --the arrangement of the space is clearly not the same as older 18 cu ft fridges (which this replaces for us). Freezer and fridge. We have trouble getting some larger items in it. We will never fit some of the food trays and boxes we normally get when we entertain. On the good side, it's bright inside and the door compartments are structured and sized well. I don't know what you call them, but the handles are embedded in the door design and not external ( see photo).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very happy good frig !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped big box stores and then went to best buy and purchased the insignia 18 cubic ft s.s. best frig for the money, they Delivered it on time, set it up. Works great would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Greek Squad installed my refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator looks exactly as displayed and matched the size description. It works perfectly. I am happy with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator!! It holds a lot and it looks great in my kitchen. My only complaint is cleaning fingerprints off of it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small fried to fit space.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it about 3 weeks. So far it is fine. Ther e were limited choices for a fridge that would fit my space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Nancy, for choosing our refrigerator! We're glad it’s fitting well in your space and meeting your needs so far. If you ever have questions or need support, we’re here to help. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Smooth deliver but some damage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver was quick I am finding some damage on the inside of the fridge and there is no number to contact.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! We’re glad to hear the delivery was smooth, but we’re sorry about the damage inside the fridge! That’s definitely not ideal. If you need assistance, Best Buy’s customer support should be able to help. You can visit their Support Page or check your order details for contact options. Hope it gets sorted out quickly! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Fridge / Energy Saver Minus Crappy Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works great. Good size and with electricity prices going up it’s a perfect energy saver. Keeping fingers crossed that it’ll last a good many years, will update review in future. 5 stars for the fridge 5 stars for Best Buy sales rep 1 star for delivery - they would not remove the refrigerator doors to place fridge in the kitchen regardless of what BB rep said and regardless of what BB chat confirmed. Delivery guy wanted to charge us $200 to remove the fridge doors. So we had to do it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Spacious and very well lit up when you open it. Pretty quiet as well. Definitely get your money's worth.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable for such a great and great product for such a low price. very good quality and large enough for family. perfect cooling system. preserv vegetable fresh. like it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not rating this refrigerator “excellent” because I’ve only had it a few weeks, but so far, so good. Consumer Reports gave it good marks; it’s energy star rating was important; and price ($550) was good. BB tried to sell me on getting their credit card for 10% discount, but looking around I found Capital One was offering $200 bonus if you spent $500 in first 3 months, which brought price down to $350 - sweet! Delivery guys were AWESOME. I’ll try to update review after a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    *****. Always a pleasure to do business at Best Bu

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quick delivery.Always a pleasure ro buy Insignia from BEST Buy in richmond indiana

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great barebones fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good fridge. For our growing family, I wanted a second basic fridge for the additional stuff/left over stuff that won’t fit in our regular fridge. So far no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough space and the color is perfect, it matches well with my stove.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Mesha

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and very quiet!! It beeps when the door is open too long.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best Buy is phenomenal!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! So much space! Very compartmented and easy settings. I am so pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Apartment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect product for my small apartment. Exactly what I needed for the small kitchen area. Looks classy, stylish, and modern everything that I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Insignia refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price value, perfect for any kitchen or spare. Very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product for first time buyers. It’s my first refrigerator and it has great storage I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Our first refrigerator.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very spacious. With lighting in the freezer. Great fit for a family of five.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Insignia-18 Cu. Ft. Top-Freezer Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator that matches my kitchen upgrades. So far it has held up and done what it is suppose to do. It is stainless steel so it is a finger print magnet but just a quick wipe and it is good as new.

    I would recommend this to a friend
Sponsored