Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,561 reviews
Rated 5 out of 5 stars
Love it!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this fridge, I have no issues at all. Fridge keeps everything cold doesn’t over freeze..best decision
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Insigna Fridge Review
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good Fridge for the price. Never purchased this brand before & I’m extremely happy with the purchase .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good. Only issue is the crease in front from how it was handled in warehouse by forklift operator. But we got often to replace or receive a gift card.
Thank you, Happy, for your review! We're thrilled to hear that you're very satisfied with your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know the setup was easy and that our delivery team did an amazing job. Enjoy your new fridge! Ivy | Insignia Support
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value! After much consideration and review i decide on the Best buy refrigerator. Best Buy definitely had the best warranty and service. Been happy with my decision and soon after i need another referigerator and purchased a second refrigerator. I will continue be a happy Best Buy customer.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for choosing Best Buy for your refrigerator purchase, Craig! We are thrilled to hear that you found great value in our products and appreciated our warranty and service. We look forward to continuing to meet your needs and provide you with excellent customer service in the future. Thank you for being a loyal Best Buy customer! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pros mentioned:
Price
Rated 5 out of 5 stars
Best price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect frig with no frills. Cannot beat the price and free delivery.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Problem 1: Step 5 of the instruction says "Unscrew the two screws holding the bottom hinge, then remove the bottom hinge from the refrigerator." This is not possible with a screwdriver because there is a third screw coming up from underneath which can only be removed with an end wrench (preferable ratching) after blocking the unit up (I used a scrap of 2x4 laid flat.) The leveling foot also must be removed. Getting the screws started after moving the bracket to the other side is tricky but doable.
Problem 2: The original top hinge cover has some holes in it. When I removed the cover (in step 2) I noticed a cable and something clipped to the underside of the cover. I now assume it is the speaker for the alarm but here is no mention of it in the manual. In step 13, the cover from the original non-hinge side is moved to this side; but it has no holes nor clips to hold the speaker. Consequently, the alarm is barely audible.
I spent an hour on the phone, got transferred several times, but was unable to connect with anyone that had any clue about technical matters. I gave up when I got transferred back to where I started.
Everything else about this refrigerator seems OK so far (I've only had it one day) but be wary if you need to reverse the doors.
No, I would not recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Hunting refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for our hunting cabin, has not disappointed, perfect size and works perfectly!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I found a refrigerator that was on the sales floor with the same markings as a store display yet it seemed used. I shot the breeze with the sales guy a bit and found it was the exact product I was looking for. Got a great price and was overall happy with my purchase. It's been 2 months now and still working great!