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Customer Ratings & Reviews

Your price for this item is $529.99
The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 2749 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,749 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size and a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my purchase of this refrigerator. I’m a single person so it’s the perfect size for a great price, and was able to get the floor model with a little ding for an even better price. Pick up was easy and everything has been running great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price! I always buy Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Insignia products and have them all over my house. This fridge is great. I love that there is a light in the freezer. Reviews said this is a great garage fridge but I have a small space and ordered it for my kitchen. I'm happy with it! Got the 5 year plan too because I've had really good experiences with GSP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Stainless Steele Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my fridge! Worker was super attentive and helped me with delivery, monthly payments and picking the right fridge! Prompt and easy delivery and installment as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia, the best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, better than the other refrigerator. Insignia is the best.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JanetD,

      Thank you so much for your kind words and for choosing the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you love it and that it stands out as the best choice for you. Your satisfaction is our top priority, and your feedback motivates us to continue delivering high-quality products.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia \ Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was affordable, stainless steel , efficient and attractive for a smaller space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome second fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator helpless expand our old one. Were able to store so much more food and produce and this great fridge. Sleek design with glass shelves, makes it a great refrigerator, not just a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Temporary Regfigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it as a temporary refrigerator while waiting for the built-in which has a long lead time. It's a bit small for OUR needs, but it looks great and functions perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s our first brand new fridge and I cant complain about anything, it have a large space and the door are bigger than I though! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great havent had any problems with it since i bought it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're delighted to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working great and meeting your expectations. Your satisfaction is very important to us. If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    It functions with minor cosmetic defect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great standard sized fridge without all the whistles and bells, which is what we need because stuff breaks easily in our palace after a party. I like it especially cause it doesn’t have any extended handles to open the doors. Our previous fridge was missing all the door handles cause there would always be some drunk at the party hanging on the handles and breaking them. One minor flaw, there is a burn mark inside the fridge, which I don’t even know how it was possible it got there and not noticed but it’s cosmetic and I can’t return now so not gonna cry over it since the fridge functions well. It does make strange airplane buzzing sounds but apparently that’s normal. Waiting for the ice maker which was back-ordered so I couldn’t have it installed with my free shipping and installation with new fridge so kind of disappointed there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. It has everything I had on my list. Glass shelves, deli drawer, dairy keeper for butter, cream cheese, etc. and crispers that are clear view and have adjustable humidity. The freezer and fridge areas have LED lighting that is a vast improvement over the last fridge I had. The surround cold is amazing in both the fridge and freezer. There is even a warning chime should you accidentally leave one of the doors ajar. All in all it really was a Best Buy! I didn't get the ice maker because I much prefer store bought crystal clear ice. The delivery was fast and they took away the box. All told it took 5 minutes. Did I say I love this refrigerator?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Above and beyond delivery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You delivered our new homes new fridge by Insignia. Amazing. Works excellent and couldn’t ask for more! You helped us out tremendously on the day of delivery and you earned more than 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy good frig !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped big box stores and then went to best buy and purchased the insignia 18 cubic ft s.s. best frig for the money, they Delivered it on time, set it up. Works great would recommend to family and friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bright inside. The design of the side is very good. The beauty is that the two boxes below are not big enough.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear you appreciate the bright interior and thoughtful side design. Your note about the size of the lower boxes is helpful and will be considered for future improvements to ensure better functionality and storage.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looking and functioning refrigerator for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you find it both awesome looking and functional, especially at a great price. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your refrigerator, EazyG! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Greek Squad installed my refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator looks exactly as displayed and matched the size description. It works perfectly. I am happy with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Capacity seems limited; other positive features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as our garage fridge - for the kitchen fridge overflow and for extra storage. Capacity --the arrangement of the space is clearly not the same as older 18 cu ft fridges (which this replaces for us). Freezer and fridge. We have trouble getting some larger items in it. We will never fit some of the food trays and boxes we normally get when we entertain. On the good side, it's bright inside and the door compartments are structured and sized well. I don't know what you call them, but the handles are embedded in the door design and not external ( see photo).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator!! It holds a lot and it looks great in my kitchen. My only complaint is cleaning fingerprints off of it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not rating this refrigerator “excellent” because I’ve only had it a few weeks, but so far, so good. Consumer Reports gave it good marks; it’s energy star rating was important; and price ($550) was good. BB tried to sell me on getting their credit card for 10% discount, but looking around I found Capital One was offering $200 bonus if you spent $500 in first 3 months, which brought price down to $350 - sweet! Delivery guys were AWESOME. I’ll try to update review after a year.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great barebones fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good fridge. For our growing family, I wanted a second basic fridge for the additional stuff/left over stuff that won’t fit in our regular fridge. So far no complaints

    I would recommend this to a friend
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