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Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 2561 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,561 reviews
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, I have no issues at all. Fridge keeps everything cold doesn’t over freeze..best decision

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insigna Fridge Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Fridge for the price. Never purchased this brand before & I’m extremely happy with the purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge ordered and picked up in 2 hrs store clerks loaded for me very nice.Fridge fit perfect in kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Brand new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Only issue is the crease in front from how it was handled in warehouse by forklift operator. But we got often to replace or receive a gift card.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect for a small Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Unit. Very sleek looking. Plenty of inside useable space. Easy to keep clean

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Decent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has decent space and the shelves are ideal for this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good for our small Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for us it is spacious and practical for the price point

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for my office. Love that it has a door alarm. Great size!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Love the door timer feature for those that have kids that leave the door open. Easy setting

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great. Upon delivery the door had 2 small dings in it. But fully functional fridge and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I am very pleased with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect size, easy to clean & the motor is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works well and very spacious for me it's a thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge and freezer. Easy set up. Delivery guys did an amazing job swapping the old for the new. Very satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Happy, for your review! We're thrilled to hear that you're very satisfied with your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know the setup was easy and that our delivery team did an amazing job. Enjoy your new fridge! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! After much consideration and review i decide on the Best buy refrigerator. Best Buy definitely had the best warranty and service. Been happy with my decision and soon after i need another referigerator and purchased a second refrigerator. I will continue be a happy Best Buy customer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for choosing Best Buy for your refrigerator purchase, Craig! We are thrilled to hear that you found great value in our products and appreciated our warranty and service. We look forward to continuing to meet your needs and provide you with excellent customer service in the future. Thank you for being a loyal Best Buy customer! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect frig with no frills. Cannot beat the price and free delivery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Serious issues with reversing the doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem 1: Step 5 of the instruction says "Unscrew the two screws holding the bottom hinge, then remove the bottom hinge from the refrigerator." This is not possible with a screwdriver because there is a third screw coming up from underneath which can only be removed with an end wrench (preferable ratching) after blocking the unit up (I used a scrap of 2x4 laid flat.) The leveling foot also must be removed. Getting the screws started after moving the bracket to the other side is tricky but doable. Problem 2: The original top hinge cover has some holes in it. When I removed the cover (in step 2) I noticed a cable and something clipped to the underside of the cover. I now assume it is the speaker for the alarm but here is no mention of it in the manual. In step 13, the cover from the original non-hinge side is moved to this side; but it has no holes nor clips to hold the speaker. Consequently, the alarm is barely audible. I spent an hour on the phone, got transferred several times, but was unable to connect with anyone that had any clue about technical matters. I gave up when I got transferred back to where I started. Everything else about this refrigerator seems OK so far (I've only had it one day) but be wary if you need to reverse the doors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hunting refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our hunting cabin, has not disappointed, perfect size and works perfectly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great little refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean lines, quiet, glass shelves in both refrigerator and freezer compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and give you space for the kitchen, the design is pretty and great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Positive appliance purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found a refrigerator that was on the sales floor with the same markings as a store display yet it seemed used. I shot the breeze with the sales guy a bit and found it was the exact product I was looking for. Got a great price and was overall happy with my purchase. It's been 2 months now and still working great!

    I would recommend this to a friend
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