Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- SKU:
- 6472691
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Best price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect frig with no frills. Cannot beat the price and free delivery.
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! After much consideration and review i decide on the Best buy refrigerator. Best Buy definitely had the best warranty and service. Been happy with my decision and soon after i need another referigerator and purchased a second refrigerator. I will continue be a happy Best Buy customer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for choosing Best Buy for your refrigerator purchase, Craig! We are thrilled to hear that you found great value in our products and appreciated our warranty and service. We look forward to continuing to meet your needs and provide you with excellent customer service in the future. Thank you for being a loyal Best Buy customer! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Space
Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and spacious. Installer very friendly and informative
I would recommend this to a friend - Pros mentioned:Size
Hunting refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our hunting cabin, has not disappointed, perfect size and works perfectly!!!
I would recommend this to a friend - Pros mentioned:Size
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator perfect size ,great deal .Very roomy.
I would recommend this to a friend Serious issues with reversing the doors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem 1: Step 5 of the instruction says "Unscrew the two screws holding the bottom hinge, then remove the bottom hinge from the refrigerator." This is not possible with a screwdriver because there is a third screw coming up from underneath which can only be removed with an end wrench (preferable ratching) after blocking the unit up (I used a scrap of 2x4 laid flat.) The leveling foot also must be removed. Getting the screws started after moving the bracket to the other side is tricky but doable. Problem 2: The original top hinge cover has some holes in it. When I removed the cover (in step 2) I noticed a cable and something clipped to the underside of the cover. I now assume it is the speaker for the alarm but here is no mention of it in the manual. In step 13, the cover from the original non-hinge side is moved to this side; but it has no holes nor clips to hold the speaker. Consequently, the alarm is barely audible. I spent an hour on the phone, got transferred several times, but was unable to connect with anyone that had any clue about technical matters. I gave up when I got transferred back to where I started. Everything else about this refrigerator seems OK so far (I've only had it one day) but be wary if you need to reverse the doors.
No, I would not recommend this to a friend- Pros mentioned:Space
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Very spacious. Beautiful inside. Thanks
I would recommend this to a friend - Pros mentioned:Size
great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spacious fridge and greap price. delivery was quick and simple. i would highly recommend
I would recommend this to a friend - Pros mentioned:Noise level
Great little refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean lines, quiet, glass shelves in both refrigerator and freezer compartments.
I would recommend this to a friend - Pros mentioned:Space
Just what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice and spacious, it doesn’t have a ice maker but that’s not a big deal for me
I would recommend this to a friend - Pros mentioned:Space
Good Brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space and the pricing, it’s a good brand. No problems on our end.
I would recommend this to a friend - Pros mentioned:Space
Great fridge for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for its price. Very spacious and fits well
I would recommend this to a friend - Pros mentioned:Size
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a new fridge for a tight space and this was a perfect fit
I would recommend this to a friend Perfect ref
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the item, which is working well despite some physical damage. I was offered a significant discount so I decided to keep it. The refrigerator has been with me for approximately ten days now and is functioning perfectly. The Best Buy team was professional.
I would recommend this to a friendNoisy fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is ok but it makes a weird noise off and on other than that I’d say it’s good. I didn’t need anything fancy
I would recommend this to a friend- Pros mentioned:Space
Insignia 18 cu.ft fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good fridge, not to big but have a lot of compartments
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love her new fridge.............!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product. The staff was really friendly and helpful
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, for now it’s working fine… hope it stay like thar
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect and so nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge. We added this to our kitchen as a secondary.
I would recommend this to a friend
