Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- SKU:
- 6472691
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.
This summary was generated by AI based on customer reviews.
Budget fridge does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this fridge as a second fridge and it has been working great. Keeps my beverages cold and my freezer nice and frosty lol. Would recommend for small spaces or extra fridge.
I would recommend this to a friendLove it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful in my small kitchen. They got it here day before Christmas Eve
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .So glad to hear that you are loving your new refrigerator, Jenn! It's always a plus when a delivery arrives earlier than expected. Enjoy your new appliance and have a wonderful holiday season! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
God service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, that's what I needed. Very usefull, excellent quality
I would recommend this to a friendRecommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year of having it its been amazing and works well. And keeps everything colder in its lower settings.
I would recommend this to a friendInsignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stainless steel refrigerator. Purchased about a month ago.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TerryG,
Thank you for your interest in our product Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel. We're happy to hear that you love your new refrigerator. Thank you! Jona | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Cons mentioned:Door
many cracks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 of these refrigerators at the same time. Two arrived damaged. Cracks all over the plastic parts and dents on the doors. Now going through the time-consuming process of trying to get them repaired or replaced and they are brand new just out of the box. Very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi jann,
We are sorry for disappointing you with the said product. Please know that we always consider your feedback so we can continue to improve the quality of our product and service. Please contact us at 1-877-467-4289 so we can further assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and love my fridge would recommend .
I would recommend this to a friendNice and inexpensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, installers broke it but good, I also have another one in my job worksite and it’s been going on for 3 years now
I would recommend this to a friendBest purchase in terms of price quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my purchase of the year, definitely an excellent product.
I would recommend this to a friendCommunity Chapel Church
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item for my church. Best investment. Reasonably priced, works great, perfect for what was needed.
I would recommend this to a friendMy favorite fridge yet.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new refrigerator. Excellent product.
I would recommend this to a friendAGREATBUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was great with very modern features. I was impressed and surprised at the quality of this refrigerator.
I would recommend this to a friendPurchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and spacious. Installer very friendly and informative
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple bit a really nice piece. Im so glad the fit is amazing
I would recommend this to a friendBest Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator perfect size ,great deal .Very roomy.
I would recommend this to a friendNew refrigerator great delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with light in both compartments. Easy delivery and quick setup.
I would recommend this to a friendInsignia Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great and I recommend, good looking and original
I would recommend this to a friendFrig only cold to 40 degrees
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 3 days..on highest cooling setting(coldest) frig will not get below 40 to 42 degrees..freezer does good but not Frig..had not noticed at time of purchase that Freezer and Frig only has 3 settings all others I've owned had 5 or 6 settings..not happy with Frig and not cold enough
No, I would not recommend this to a friendThank you best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service is great experience is very good I'm si happy always
I would recommend this to a friend- Cons mentioned:Door
It stays cold I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with broken door inserts and the bottom of the door was broken and now scrapes and since I’m somewhere they can’t deliver they are unable to fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lexc, Thank you for taking the time to leave a review of our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
