Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the overall performance, capacity, and convenient size of the 18 Cu. Ft. Top-Freezer Refrigerator. Many find its quiet operation and easily adjustable temperature controls to be beneficial, and appreciate its design. However, some customers have expressed concerns regarding the freezer performance, physical damage upon arrival, and the absence of lighting in the freezer. A few customers also suggested the addition of features such as a cheese drawer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Noise level, Overall performanceCons mentioned:Freezer performance
1 month in ... still works like new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for over a month. It does what its supposed to. Not 100% quiet but...95%. I wish it had a light in the freezer. Roomy for the two person hoyse that uses it. Delivery was quick friendly and efficiently done. Happy with buying this value refrigerator. We don't have any need for fancy things just something that works...and it does
I would recommend this to a friend - Pros mentioned:Size
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't believe it's bigger than I thought. Good quality, moderate price, cold and quiet. does not make noise. Wise choice for ordinary life. and have to move house often like me. Thank you best buy for the on-time shipping service and the thoughtful staff who took the cabinet upstairs for me. makes me feel satisfied with the place of sale and also with the quality of the refrigerator product. Tens of thousands of buyers, ten thousand sellers. But you satisfy a customer like me, I will try to spread that message to let my friends know about Best Buy.❤️
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for taking the time to share your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We’re delighted to hear that it met your expectations in terms of size, quality, and performance. It’s great to know that you found it cold and quiet—features that can make a big difference in everyday life. - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Refrigerator Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my purchase, it is just what i needed and the price was just as great in meeting my need. This refrigerator is very spacious and i am happy that on the day that i walked in Bestbuy it was there just waiting on me
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Insignia 18 Cu. Ft. Top-Freezer Refrigerator with Handles. It's always great to hear that our products meet and exceed customer expectations. We're glad that you found the price to be competitive and met your needs. And we're especially happy that you were able to find the product you wanted in stock at Best Buy on the day you visited. Your satisfaction is our top priority, and we appreciate your loyalty to the Insignia brand. If you have any other questions or concerns, please don't hesitate to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Size
Great refrigerator/ Awesome delivery men.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator for our downstairs kitchen. Perfect for our needs, just the right size. We especially had great delivery men. They were very professional and careful. They had to bring our old refrigerator up and put the new one downstairs. We especially appreciated this because we are unable to do this anymore. FYI Home Depot would not deliver and move to basement because we did not buy a top notch refrigerator. Even if we paid for it !! So much for helping seniors. Thank you Best Buy !!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, ShirleyL! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a perfect fit for your downstairs kitchen and meets your needs. It's wonderful to know that our delivery team provided professional and careful service, making the process easier for you. Your satisfaction is very important to us! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Size
Great product Great Price. Only at Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is wonderful, it’s just the right size and cools beautifully, I couldn’t have bought a better product, I recommend this refrigerator for anyone looking for a deal.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is such a great size and was delivered in such a timely manner. The app let me know how far he was and when he would be here with the fridge. It was clean and works very very good. We love it! Great price!
I would recommend this to a friend Recent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price range. Draw back no drawer to put like cheese in and no light in the freezer area.
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Best Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great refrigerator I have no problems with it It keeps everything's so nice and cold and fresh, i love the glass shelves and able to see everything i have in it and lots if room.
I would recommend this to a friend - Pros mentioned:Size
Good Basic Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price! Good service while browsing and then buying. Salespeople were very courteous. Perfect appliance for small family or “second” refrigerator.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Extra Cold Space without the energy cost..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This nice petite fridge will allow us extra freezer space and a great place for beverages in the downstairs TV room. Best reason for purchase: my not being able to climb stairs while in a soft cast. It is so quiet I forget it's in the room.
I would recommend this to a friend Good value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Insignia 18 cu. ft. top freezer refrigerator and overall it’s been doing the job, especially for the price. It’s simple, spacious, and looks clean in the kitchen. The layout works well for what I need and it runs quietly. The one issue I’ve noticed is that things placed near the back wall of the fridge tend to freeze. There are definitely some cold spots, so I have to be careful where I put more delicate items like greens or eggs. It’s not a dealbreaker, but it’s something to keep in mind if you plan to store a lot of fresh produce. For a basic fridge, it works. But if you want more even cooling or advanced features, you might want to go with a higher-end model.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .AleksandraF, thank you for your detailed review! We're glad to hear that the refrigerator is spacious, quiet, and fits well in your kitchen. Your feedback about the cold spots is valuable and will help others make informed decisions.
- Shiela | Insignia Support
- Pros mentioned:Size
Nice small garage size fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small size garage fridge. It functions as it should. I’m glad we use this as an extra fridge in our garage because it has a slight humming sound to it. Kind of annoying but I don’t have to hear it inside our house. We just got this to replace an old garage fridge that died on us. I like the door shelving units because it can hold a few gallon size jugs. Not a bad deal for what you’re getting but I wish I could have snagged this fridge a few years ago before the prices increased to $629.
I would recommend this to a friend Good fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic fridge. I bought this same fridge last year for a garage fridge and its been great. I bought another one because my house fridge went out.
I would recommend this to a friend- Pros mentioned:Size
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly and love the extra space about the fringe and freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MXiong! We’re so glad to hear the refrigerator fits perfectly and gives you the extra space you needed. We hope it continues to serve your household well for years to come! Patricia | Insignia Support
- Pros mentioned:Size
Cindy fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it just the size I was looking for has enough room on the icebox and the bottom fridge
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Insignia refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and runs perfect. Thought it would be smaller than expected but the size is actually perfect. Very happy with our purchase. Would definitely recommend this refrigerator
I would recommend this to a friend SandraM2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frig. Great price, was delivered on time, looks fantastic, and made my life a whole lot easier.
I would recommend this to a friend- Pros mentioned:Overall performance, Temperature control
Nice fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Only about 3 weeks in. Holds the cold well. Using as a beer and overflow fridge. The delivery and installation team were fantastic.
I would recommend this to a friend Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Have had for a couple of years now and never had any problems.
I would recommend this to a friend- Pros mentioned:Capacity
A simple fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple fridge. It’s all I needed when my last fridge gave out. Great storage. I keep mine in the garage.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the fridge meets your needs and provides great storage. It's great to know that it fits well in your garage and serves as a reliable replacement for your previous fridge. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to serve you.
Keith | Insignia Support
