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Customer Ratings & Reviews

Your price for this item is $459.99
The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 1932 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,932 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It's surprisingly roomy both fridge and freezer. Good sized shelves that can be moved up or down. My only comment is once in awhile if I don't push hard enough the fridge door pops open. But it has a little alarm to let you know.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, AbbeO! We're so glad you're loving your new fridge—roomy, flexible shelving, and that handy door alarm is a great bonus. Enjoy the cool convenience!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Have had for a couple of years now and never had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A great value -- I recommend this refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Insignia 18 Cu. Ft. Top-Freezer Refrigerator sight-unseen with the help of a Best Buy team member online in chat. My 25 year old Kelvinator finally had kicked the bucket and I needed a quick replacement. I am 100% satisfied with my new Insignia refrigerator and the sales person. The first day I owned it I actually had to put my ear against it to make sure it was running. It is just amazingly quiet. Again, all "pros" and no "cons" about this purchase. Oh, one con actually. The installer put the handles on upside down. Not a huge deal, but I'd love them to be placed properly (see photo.)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice small garage size fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small size garage fridge. It functions as it should. I’m glad we use this as an extra fridge in our garage because it has a slight humming sound to it. Kind of annoying but I don’t have to hear it inside our house. We just got this to replace an old garage fridge that died on us. I like the door shelving units because it can hold a few gallon size jugs. Not a bad deal for what you’re getting but I wish I could have snagged this fridge a few years ago before the prices increased to $629.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good work good too. I will buy it again work good .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great size and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Perfect size and reasonably priced! So good, I bought a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Cindy fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it just the size I was looking for has enough room on the icebox and the bottom fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and runs perfect. Thought it would be smaller than expected but the size is actually perfect. Very happy with our purchase. Would definitely recommend this refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Insignia 18 cu. ft. top freezer refrigerator and overall it’s been doing the job, especially for the price. It’s simple, spacious, and looks clean in the kitchen. The layout works well for what I need and it runs quietly. The one issue I’ve noticed is that things placed near the back wall of the fridge tend to freeze. There are definitely some cold spots, so I have to be careful where I put more delicate items like greens or eggs. It’s not a dealbreaker, but it’s something to keep in mind if you plan to store a lot of fresh produce. For a basic fridge, it works. But if you want more even cooling or advanced features, you might want to go with a higher-end model.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      AleksandraF, thank you for your detailed review! We're glad to hear that the refrigerator is spacious, quiet, and fits well in your kitchen. Your feedback about the cold spots is valuable and will help others make informed decisions.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Nice fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Only about 3 weeks in. Holds the cold well. Using as a beer and overflow fridge. The delivery and installation team were fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works really well and has a lot of storage space. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but makes squeaking noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and runs well. Only issue is it makes a frequent squeaking sound, which seems to be a common theme for this brand. It would’ve been a 5-star review if that wasn’t an issue

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Value Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value Buy---functions well, meets our needs, spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working. Good space Silent noise Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly and love the extra space about the fringe and freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MXiong! We’re so glad to hear the refrigerator fits perfectly and gives you the extra space you needed. We hope it continues to serve your household well for years to come! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my purchase, it is just what i needed and the price was just as great in meeting my need. This refrigerator is very spacious and i am happy that on the day that i walked in Bestbuy it was there just waiting on me

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Insignia 18 Cu. Ft. Top-Freezer Refrigerator with Handles. It's always great to hear that our products meet and exceed customer expectations. We're glad that you found the price to be competitive and met your needs. And we're especially happy that you were able to find the product you wanted in stock at Best Buy on the day you visited. Your satisfaction is our top priority, and we appreciate your loyalty to the Insignia brand. If you have any other questions or concerns, please don't hesitate to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing fridge. Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge excelent choice personally. I didnt need anything to fancy cause im simple. Its a great fridge and it works excelent

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you love the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's wonderful to know that it meets your needs perfectly and that you find it to be a great, simple choice. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Works but Damaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent refrigerator but it arrived damaged. I didn't know who to blame. The manufacturer or Best Buy. I couldn't get a replacement because there were none. I had to take some money off. It's cold so that's good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We hear you, MatthewH. Your review is essential to us. If you have any specific suggestions on how we can do better, please share. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Has so much space and works amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a refrigerator for our basement apartment. We found this refrigerator and it was perfect for our space. It works well and we have never had an issue with it. We got a great deal and would recommend this discount center to anyone.

    I would recommend this to a friend
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