Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, capacity, and quiet operation of the 18 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its convenient size and adjustable temperature controls, as well as its simple design. However, some customers have reported issues with the freezer's performance and instances of physical damage upon arrival.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works really well and has a lot of storage space. I love it.
I would recommend this to a friend - Pros mentioned:Size
Nice small garage size fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small size garage fridge. It functions as it should. I’m glad we use this as an extra fridge in our garage because it has a slight humming sound to it. Kind of annoying but I don’t have to hear it inside our house. We just got this to replace an old garage fridge that died on us. I like the door shelving units because it can hold a few gallon size jugs. Not a bad deal for what you’re getting but I wish I could have snagged this fridge a few years ago before the prices increased to $629.
I would recommend this to a friend Good value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Insignia 18 cu. ft. top freezer refrigerator and overall it’s been doing the job, especially for the price. It’s simple, spacious, and looks clean in the kitchen. The layout works well for what I need and it runs quietly. The one issue I’ve noticed is that things placed near the back wall of the fridge tend to freeze. There are definitely some cold spots, so I have to be careful where I put more delicate items like greens or eggs. It’s not a dealbreaker, but it’s something to keep in mind if you plan to store a lot of fresh produce. For a basic fridge, it works. But if you want more even cooling or advanced features, you might want to go with a higher-end model.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .AleksandraF, thank you for your detailed review! We're glad to hear that the refrigerator is spacious, quiet, and fits well in your kitchen. Your feedback about the cold spots is valuable and will help others make informed decisions.
- Shiela | Insignia Support
- Pros mentioned:Overall performance, Size
Great size and price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Perfect size and reasonably priced! So good, I bought a second one.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Cindy fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it just the size I was looking for has enough room on the icebox and the bottom fridge
I would recommend this to a friend Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a beautiful appearance and a good refrigeration system. I like it very much.
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Insignia refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and runs perfect. Thought it would be smaller than expected but the size is actually perfect. Very happy with our purchase. Would definitely recommend this refrigerator
I would recommend this to a friend - Pros mentioned:Size
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly and love the extra space about the fringe and freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MXiong! We’re so glad to hear the refrigerator fits perfectly and gives you the extra space you needed. We hope it continues to serve your household well for years to come! Patricia | Insignia Support
- Pros mentioned:Overall performance, Temperature control
Nice fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Only about 3 weeks in. Holds the cold well. Using as a beer and overflow fridge. The delivery and installation team were fantastic.
I would recommend this to a friend Works well but makes squeaking noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and runs well. Only issue is it makes a frequent squeaking sound, which seems to be a common theme for this brand. It would’ve been a 5-star review if that wasn’t an issue
I would recommend this to a friend- Pros mentioned:Capacity
A simple fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple fridge. It’s all I needed when my last fridge gave out. Great storage. I keep mine in the garage.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the fridge meets your needs and provides great storage. It's great to know that it fits well in your garage and serves as a reliable replacement for your previous fridge. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to serve you.
Keith | Insignia Support
- Pros mentioned:Overall performance
Amazing fridge. Worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge excelent choice personally. I didnt need anything to fancy cause im simple. Its a great fridge and it works excelent
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you love the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's wonderful to know that it meets your needs perfectly and that you find it to be a great, simple choice. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products|
Great Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again an excellent experience with Best Buy! From the greeter at the store, and the salesperson to the delivery guys. All were fantastic! So far so good with this refrigerator. Good value for the price. Its a tad smaller than our old one, but with this design it actually seems to be more roomy. Works great so far. Very quiet and cooled very quickly. Only downside is no drawer for cheese etc., the light doesnt seem very bright and no light in the freezer, otherwise very happy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RhondaG,
Thank you for your detailed feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you're enjoying the design and performance of your new fridge. We appreciate your comments about the light and the lack of a cheese drawer, and we'll take them into consideration for future improvements. Your satisfaction is important to us, and we're glad to know you're happy with your purchase overall. Emman | Insignia Products
- Pros mentioned:Noise level, Overall performance
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent working. Good space Silent noise Perfect
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Value Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value Buy---functions well, meets our needs, spacious.
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my purchase, it is just what i needed and the price was just as great in meeting my need. This refrigerator is very spacious and i am happy that on the day that i walked in Bestbuy it was there just waiting on me
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Insignia 18 Cu. Ft. Top-Freezer Refrigerator with Handles. It's always great to hear that our products meet and exceed customer expectations. We're glad that you found the price to be competitive and met your needs. And we're especially happy that you were able to find the product you wanted in stock at Best Buy on the day you visited. Your satisfaction is our top priority, and we appreciate your loyalty to the Insignia brand. If you have any other questions or concerns, please don't hesitate to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Temperature control
Works but Damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent refrigerator but it arrived damaged. I didn't know who to blame. The manufacturer or Best Buy. I couldn't get a replacement because there were none. I had to take some money off. It's cold so that's good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We hear you, MatthewH. Your review is essential to us. If you have any specific suggestions on how we can do better, please share. - Carl | Insignia Products
- Pros mentioned:Overall performance
Great Deal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a refrigerator for our basement apartment. We found this refrigerator and it was perfect for our space. It works well and we have never had an issue with it. We got a great deal and would recommend this discount center to anyone.
I would recommend this to a friend - Pros mentioned:Noise level
Fridge Can Do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with our purchase. This fridge is super quiet. It's easy to keep clean and the doors don't bang when closed so those late night snacks won't wake up anyone else when you sneak a piece of pie. Best Buy made the entire purchasing and pick up simple and stress free.
I would recommend this to a friend - Pros mentioned:Size
Good fridge with good value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and setup was excellent and on time. The fridge itself is very spacious. The door racks are also good size. Using it as a second fridge in the basement. Perfect use and fit for the it. Got the white one.
I would recommend this to a friend
