Customer Ratings & Reviews

Happy with my purchase. Great refrigerator received it on time

Only thing is I wish it had a cheese/lunch meat drawer but otherwise fantastic!

Great value for the money. They offered delivery services and hauling off the old refrigerator.

I found damage on the side and the back of the fridge

I ordered it online. I paid through Affirm, very satisfied. I actually picked it up the same day.

The reason why this review gets a one star is not because of the product but because of the customer service. When I brought the fridge it got delivered to my tenants damaged. Which is bad for business for me!! This wasn’t my first experience receiving damaged products from best buy as I have in the past brought a washer and dryer and it too was delivered damage. That’s unacceptable and although they replaced the refrigerator with another one, I was not pleased that I had to wait a month until another one was back in stock instead of them delivering another refrigerator regardless which kind to my tenant to help remedy the issue. Best Buy needs to do a better Job hiring or partnering up with reliable delivery people who are not going to damage paid products. As of right now Best Buy has lost me as a customer!!!

Good price and has glass shelves…. Need to see how it holds up to rough use.

Works really well has not broken down like ones from the past.

I'm very disappointed, I would like a refund ASAP. The First Refrigerator make so much noise, The replacement refrigerator is used.

It was delivered by geek squad to my house when it was put in the kitchen there was damage major damage. I received a call from geek squad offering to pay me $150 or to wait on another refrigerator. I accepted the $150 and they sent me a check dated, 1202 24 instead of 02 1224 they lied to me and told me that they would replace the check that I have not heard anything from them since

I bought the brand new product but the delivered frige has no box at all. Since there is no box protection, there are several scratches on it

I love the refrigerator however when they reversed the doors they didn’t have the correct part to cover the wires. This cover does not work.

Item was purchased new and 3 attempts to deliver and all three product came damaged Would recommend item just not the service of delivery

The refrigerator had a big dent in it and we had to send back took 2 weeks

I recently purchased the Insignia 18 Cu. Ft. Top Freezer Refrigerator with Handles, and I couldn’t be happier with my choice! This fridge is the perfect combination of affordability, functionality, and efficiency. Spacious and Well-Designed With 18 cubic feet of storage space, this refrigerator offers plenty of room for all my groceries. The layout is well-thought-out, with adjustable shelves and roomy door bins that easily accommodate gallon-sized containers. The top freezer compartment is also generously sized, providing ample space for frozen goods without feeling cramped. Sleek and Durable Build The classic white/black/stainless steel finish (depending on the model) gives it a clean and modern look that fits well in any kitchen. The sturdy handles make opening and closing the doors effortless, and they add to the fridge’s overall durability. Great Performance & Energy Efficiency This Insignia refrigerator maintains a consistent temperature, keeping food fresh longer. It runs quietly, which is a huge plus for me. Additionally, it's energy-efficient, helping to keep my electricity bill low. Final Thoughts Overall, the Insignia 18 Cu. Ft. Top Freezer Refrigerator is an excellent value for the price. It’s spacious, reliable, and stylish while providing efficient cooling and storage solutions. If you're looking for a budget-friendly, no-fuss refrigerator that delivers, this is a fantastic option. Highly recommended! And an added bonus it was delivered and set up perfectly by Best Buy on time and as scheduled. Can't go wrong with Best Buy with their products and service.

I bought this 18 cu ft refrigerator and freezer combo a few weeks ago, and so far it’s doing exactly what I expected. It has plenty of space, cools fast, and runs quietly. The design is simple and clean, which fits nicely in my kitchen. The only thing I wish was better is the freezer depth it feels a bit tight for larger boxes. Overall, a solid and reliable fridge for the price.

Case says it ia 65 3/8 on best buy website but when it was delivered, case measured 65 13/16 and delivery guy said there is no leveling feet which could lower the height

This was purchase as a second refrigerator for the garage. I was skeptical about purchasing this brand. It's perfect. The size, the design and the price. Very affordable. It's quiet too. You don't even know it on. Everything is the right temperature. If I had to purchase one for my kitchen, you can best believe, Insignia will be the brand.

Very pleased with this refrigerator. We wanted a simple, refrigerator that had plenty of capacity, but wasn’t laden with a lot of unnecessary features. The price was great, the temperature controls were easy to access and simple to adjust, the unit cool properly, and it runs quietly. It is a really great secondary refrigerator, and it was bought on behalf of my parents to that end. Their main refrigerator is upstairs and this one was installed in the basement. Would not hesitate to purchase one of these units for my own home if I find myself in need of a second refrigerator.

I recently purchased the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator for our warehouse employees, and it's been a fantastic addition to our break room. The refrigerator's size is ideal for our space, offering ample storage without being overwhelming. The top-freezer design maximizes the storage capacity while keeping the unit compact and accessible. The white finish gives it a clean and professional look, which blends seamlessly with our warehouse environment. The handles are sturdy and well-placed, making it easy for employees to access their meals and snacks. Overall, this refrigerator provides reliable performance and practicality, making it an excellent choice for any workplace. It’s well-built, easy to use, and meets all our refrigeration needs perfectly. Highly recommend for any business looking for a dependable and efficient appliance!