Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens tomorrow at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $459.99
The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 1831 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, capacity, and quiet operation of the 18 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its convenient size and adjustable temperature controls, as well as its simple design. However, some customers have reported issues with the freezer's performance and instances of physical damage upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,831 reviews
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed. It fits more than I thought it would. I don’t need anything fancy. Just a fridge with freezer. Works great! Fits well in a small kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quality fridge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is modern and easy to use. There is lots of room inside, and it runs almost silently. It seems well made, it is used as a second fridge in the basement, so it won’t have too much wear and tear. Perfect for the need.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts! We're glad to hear that the refrigerator is meeting your expectations with its modern design, quiet operation, and spacious interior. It’s great to know it fits perfectly as a second fridge in your basement and serves your needs without hassle. We appreciate your feedback and are happy the product is working well for you.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage capacity. I am able to adjust the shelving to accommodate various size bottles. Very well lit throughout, and quiet. Temperature controls are easily adjustable. Overall, a very good quality product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive review of your Insignia 18 Cu. Ft. Top-Freezer Refrigerator with Handles. We're thrilled to hear that you're pleased with the storage capacity, adjustable shelving, and lighting. Additionally, it's great to know that the temperature controls are easy to use, and the refrigerator is quiet. We're proud to offer a high-quality product that meets your needs and exceeds your expectations. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693 BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Bang For The $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9/6/22 Bought 15 months ago for $450, that was sale $50 off $500 regular price. First time had been on sale for one year. Has wire rack shelves. Made in Thailand. Now shelves are glass for $580 regular price. Maintains proper temperate. Good interior space. LED light is better than old bulb type. There is room for additional door shelf that can be bought. Geek squad came on time & installed. One door shelf had damage at attachment to door point. Only option is order another refrigerator & wait weeks for entire unit swapout. Best Buy will not simply send replacement parts/door shelf. There are many possible phone numbers to call for warranty/service that is required & takes too long. Geeks are not allowed to put in claim for customer. Best Buy was easy on request for $50 credit goodwill request for hassle. Overall great value as other brands are much higher price. Did read reviews before buying that mentioned (a) weird cat like groans during some cycles. (b) hot spot on left side mid height, but OK to touch. (c) rushing air sound during other cycles. All true. Get used to it or pay much more for name brand model. Make sure door handles tiny hex bolts are extra tight. Or can buy similar Insignia model with no door handles for less $.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge works very well runs quietly. very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Second Stock-Up Fridge...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we found this refrigerator. It is perfect for a smaller kitchen or apt. It is VERY SPACIOUS and allows you to change shelves around. It is quiet n has been working great thus far. Was only looking at 10 cubic feet but the design and excellent price had us upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Nice product, good value.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement refrigerator for the basement, just a basic model. This unit is large, quiet, and works well. All at a very affordable price. Only had it two months but so far I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Temperature control

    Rated 5 out of 5 stars

    insignia fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, plenty of storage, very cold, Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great price for a great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. It has lots of room. The freezer is huge. The price was right. I just couldn't believe it when we got it home and actually saw the size and the decent price we paid. Cant believe we found such a great deal. I highly recommend this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    Perfect fridge for garage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. We got this fridge for our garage and it fits perfectly. It’s very quiet and roomy. Delivery was also great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mary,

      Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles! We're thrilled to hear that it fits perfectly in your garage and that you're pleased with its quiet operation and spacious interior. It's also great to know that the delivery experience was smooth and satisfactory.

      If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size, Temperature control

    Rated 5 out of 5 stars

    Insignia 18cf Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Insignia refrigerator 20 days ago, and it is working flawlessly. I added metal stacking shelves and small plastic bins in the freezer and fridge sections for sorting. Lots of storage spaces on the door which are perfect for my supplies. It is quiet running, keeps temps as selected. I like the simplicity of the interior, and the size is perfect for my small kitchen. Earlier in the year, I bought an Insignia 7cf freezer which I am also very happy with. Great prices on both also.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Quite pleased with this purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a refrigerator to replace one in the basement -- that was 57 years old (amazing). We didn't have a need for anything other than the same basic top-freezer refrigerator style. This one fills the need perfectly. Is it the very best in quality? No -- but you don't expect it at the price point. I read other reviews stating it's cheap quality, etc. I find this to be just fine. It seals tightly. It keeps a constant cold temp. (I bought a new fridge/freezer thermometer at the hardware store -- and the temp has been very stable). Some people's review said it was noisy. Ours runs very quietly. (The old one, at its age, was running 24 hours a day -- it was getting louder -- so we're really pleased with the new one. Surely we're using less electricity with it.) The delivery people we had was a third party contractor to Best Buy -- and maybe we lucked out -- but they were terrific. They set it up, made sure it was level, peeled off all the tape and protective plastic and left things nice and clean. I guess in summary -- it's perfect for the basement refrigerator. It's perfect for smaller spaces, apartments, condos, cabins, even a small office. It's not high end, and isn't meant to be. We're happy and think it's worth looking at. (I looked at a place that sells refurbished units thinking "it's for a basement" -- but they were scratched, had cracked plastic parts, and some had odors. And their warranty was short and even getting a 1-yr warranty would have added cost. At the end of the day -- the only difference in what I paid was for the Best Buy 5-year protection plan. Given comments from others saying they have had problems "later on" -- I opted to take the extra protection.)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quet, effective, and convenient refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Easy to assemble handles and to start it 2. There were no issues due to power down for a few hours - it continued working just fine 3. The light inside is good; it helps to see everything 4. The temperature is consistent, all products are refrigerated well withoiut freezing 5. Freezer makes ice pretty fast; other items are frozen good 6. Doars are easy to open and close, and there is enough space to put somethng in the door 7. There are no spots seen after touching the door with fingers 8. It is quiet, no noise produced when changing the mode in the cycle 9. Using this refrigerator in the garage. It was easy to find place, and even when it is really hot, refrigerating and freezing are not affected, working just fine 10. The price was good, cheaper than many other models, so it's affordable

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Thank you "Insignia" for making superb fridges!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product by "Insignia" with perfect capacity/ fridge is working very quietly - very happy with this amazing purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Marti

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refigerator - Cools and freezes quickly and I cannot tell if the compressor is running - its so quiet - the sales staff at the Valparaiso, Indiana store could not be better - Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Temperature control

    Rated 4 out of 5 stars

    A serviceable fridge.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is quite short. You really can't see inside it all that well unless you duck or are under 5'6". However, it seems to do the job well enough. There have been no issues, everything is properly chilled and it's relatively silent. It has to snap shut so don't try to rely on it swinging to a close. Also be wary of the freezer drawers, they're quite small.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small condo kitchen. Roomy freezer and spacious frig

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    GREAT REPLACEMENT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new refrigerator. It is so quiet and suits all my needs. The delivery and setup was great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size, Temperature control

    Rated 5 out of 5 stars

    Great garage fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our garage fridge. Its large enough to be used as a main house fridge for a smaller family. It keeps everything cold and has sturdy door storage. The freezer is large and can hold quite a bit. Overall great purchase for our needs, and the price was a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what I was looking for. It is was the right size. The best price I could find. It works great too. I got it delivered fast. I am a very happy customer.

    I would recommend this to a friend
Sponsored