Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, capacity, and quiet operation of the 18 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its convenient size and adjustable temperature controls, as well as its simple design. However, some customers have reported issues with the freezer's performance and instances of physical damage upon arrival.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Temperature control
Cold Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps cold and runs quietly. We're happy with this purchase.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Overall performance
Review of Insignia Refrigerator Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our purchase. Good looking refrigerator freezer. Works very well, Is very spacious. Very good service in bringing the appliances home and removing the old appliance. The price was very reasonable for the size of the refrigerator freezer. Very silent operation of the appliance so it is very comfortable. Thank you Best Buy
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Overall performance
Down To Earth Refrigerator At Great Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a more than adequate, down to earth refrigerator. Has worked right from startup. It is so quiet. Seems more than its 18 cubic feet. Delivery and installation was top notch. Be careful to check for any dents. If you accept the dent, ask the delivery people for the phone number to call to report the dent and get extra discount if you choose to keep the refrigerator.
I would recommend this to a friend - Pros mentioned:Noise level, Temperature control
Fantastic refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic refrigerator. Runs quiet, refrigerator stays cool freezer keeps everything frozen. Nice sleek clean design. Outstanding service from Best Buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We are thrilled to hear that you are enjoying your refrigerator and that it is meeting your expectations in terms of performance and design. We take pride in providing outstanding customer service at Best Buy and are glad to hear that your experience was nothing short of excellent. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for choosing Best Buy! Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Noise level, Size
Roger's review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ignignia refrigerator from Best Buy is just the right side, quiet and efficient.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything at correct temperature. Fits well in our older kitchen. Stores wine bottles upright in door space!
I would recommend this to a friend - Pros mentioned:Capacity, Size
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this refrigerator, it has many different compartments for storage and holds extra juices, fruits, veggies etc. we catch on sale. Nice and spacious, this Insignia is a great addition to our household.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're thrilled to hear that you're very happy with the refrigerator and that it's providing the space and organization you need for storing juices, fruits, veggies, and more. It's great to know it’s been a valuable and spacious addition to your household, especially when caught on sale.
Keith | Insignia Support
- Pros mentioned:Capacity, Overall performance
Great cheap fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for the price. Sometimes I’m hearing something like ice creaking noise but it does not affect performance. Very spacious and cold
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, IgorP! We're glad to hear that you're enjoying the spacious and efficient cooling performance of the Insignia™ Top-Freezer Refrigerator. It’s great to know it’s meeting your needs and delivering solid value—your experience is truly appreciated! Jeth|Insignia Support.
- Pros mentioned:Size
Happy with it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, quick delivery.cheaper than most of the fridges same size.
I would recommend this to a friend - Pros mentioned:Capacity, Size, Temperature control
Great little Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Fridge was a life-saver at our office. We replaced a smaller fridge that was apartment sized with this one. It keeps the drinks and food cold and the freezer on top allows everyone to bring in frozen lunches and cuts down on cost.
I would recommend this to a friend Just what we needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is exactly what we needed. The delivery guys did a great job. Very happy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We’re delighted to hear that it meets your needs perfectly and that the delivery team did a great job. Your satisfaction is our top priority, and it’s wonderful to know you’re very happy with your purchase.
If you have any other feedback or need assistance, please don’t hesitate to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Noise level, Overall performance
Great fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet fridge, cooling excellence only complain is that the rubber seal at the bottom of fridge keep popping out. Besides that a great purchase
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the fridge is performing well in terms of cooling and operating quietly. We appreciate you pointing out the issue with the rubber seal at the bottom—details like this help us identify areas for improvement. Overall, it’s great to know you’re satisfied with your purchase.
Keith | Insignia Support
- Pros mentioned:Overall performance
Works amazing after two moves and three years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge in 2020 as a garage refrigerator. Its held our surplus and prepared food, drinks, and produce. Its a champ. Has gone through two moves and held wonderfully. Always cold. Compressor makes a little noise but I dont mind its in the garage. Best $500 ive ever spent!
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Refig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good capacity, good design, good quality
I would recommend this to a friend - Pros mentioned:Capacity, Overall performanceCons mentioned:Freezer performance
Solid fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious fridge , does the job keeping things cold . Freezer doesnt not come with a light .
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for our small area. We have filled the freezer to the brim and it will last us almost three weeks worth of dinners and some breakfasts. Would definitely tell someone I know to buy it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, SheleneB! We're delighted to hear that the Insignia™ Top-Freezer Refrigerator is working great for your space and providing ample storage for your meals. Your recommendation means a lot to us!
- Shiela | Insignia Support
- Pros mentioned:Capacity, Overall performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Lots of space. I will be getting the parts so it can make ice automatically.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Insignia refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia refrigerator i bought for my condo is the perfect size and works great. Keeps everything nice aand cold. Just moved into a condo and was needing a refrigerator. Went on a Sunday to buy one and had it delivered by that following Tuesday. The sales person at bestbuy was patient and knowledgeable. The delivery was flawless. Definitely will be purchasing any and all large appliances at BestBuy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GabrielB,
Thank you for your wonderful feedback! We’re thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the perfect size for your condo and that it works great. It’s fantastic to know that your experience with our sales team and delivery service was positive and seamless. We look forward to serving you again for any future large appliance needs. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance, Size
New Frig for additional storage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old offload Refrigerator in the garage was about to expire. The estimate to repair was high, so we decided to replace it. The Insigina we purchased was a perfect choice. Great price, just the size we wanted, and perfect for our needs. Installation performed by your delivery people was seamless. Thanks, Best Buy !
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator was the perfect choice for replacing your old garage refrigerator. It's great to know that you found it to be the right size, at a great price, and that the installation by our delivery team was seamless.
If you have any other feedback or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Capacity, Temperature control
Watch Your Head :)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Refrigerator, however the design is not great for seniors. You have to bend over all the time to look and obtain items from the refrigerator. Both my husband and I hit our head on the handle from the top freezer when looking in bottom of fridge. I guess that may be why Side by Side are so much more in cost. The temperature is great, keeps food very cold and the freezer is just the right size for a few people to store food. Someday they may make an economical side by side. Or they should have placed the freezer on the bottom. It is a good purchase for the money, just watch you head when grabbing a snack.
I would recommend this to a friend
