Customer Ratings & Reviews
- Model:
- NS-HMSB20
- |
- SKU:
- 6346460
Customer reviews
Rating 4.3 out of 5 stars with 2359 reviews
(2,359 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 2.0-Channel Mini Soundbar's sound quality, compact size, and affordable price. Many customers mentioned that the soundbar significantly improved their TV's audio quality and that it was surprisingly powerful for its small size. The easy setup process, including Bluetooth connectivity, was also widely appreciated. However, some customers expressed dissatisfaction with the remote control, bass performance, auto power-off feature, and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple and effective to use..................
I would recommend this to a friendRated 3 out of 5 stars
Only Lasted 1 Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little soundbar. Almost 1 year and 2 weeks, it just wouldn't turn on. Out of warranty. Was nice for a year!
No, I would not recommend this to a friendRated 3 out of 5 stars
Average Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you paid for. It's not a great sound bar but it sounds better than the TV.
No, I would not recommend this to a friendRated 1 out of 5 stars
Endless Blue Tooth Pairing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clicked on Blue Tooth pairing. Not only could it not find my device, the Blue Tooth pairing will not turn off. The sound bar is locked searching for a Blue Tooth device that it cannot find. Unplugged the sound bar and took the batteries out of the remote, still locked trying to find my Blue Tooth device. Removed the Blue Tooth device from the room, still locked trying to find my Blue Tooth device. Holding the button for three seconds to unpair Blue Tooth does nothing. I have tried all of the buttons for three+ seconds without success. What a waste of time. I will be wasting even more time because it must be returned to the store even though it was delivered. Never again.....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.0-Channel Mini Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
- Pros mentioned:Compact size
Rated 1 out of 5 stars
Better than the TV speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the TV speakers. With my room air conditioner running I had to run the TV volume at 90 percent. The soundbar I can use it at 55 percent. It sounds better than the TV speakers and offers some bass. I'm using it in my bedroom and don't have a lot of space so it fits . I would recommend it to a friend.
I would recommend this to a friend Rated 2 out of 5 stars
No added value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended. 1. you have a separate remote to turn on/off the speaker bar. 2. it was not very loud. I feel like the tv speakers alone were louder. 3. It randomly makes noises if left on, and you wonder if your place is haunted until you realize its actually just the speaker bar.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.0-Channel Mini Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Rated 3 out of 5 stars
review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power supply did no work. Fortunately I had a similar one that did work. Not sure what to do with the damaged unit though
I would recommend this to a friendRated 3 out of 5 stars
Cheap and effective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's about what you'd expect from a $80 soundbar. Nothing to write home about but will give a little boost
No, I would not recommend this to a friendRated 3 out of 5 stars
Stop gap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased because the TV sound would cut out sometimes. Not great quality but works until new TV.
I would recommend this to a friendRated 3 out of 5 stars
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid choice for a sound bar if you just need more volume. Ill probably get one with a sub netime though
I would recommend this to a friendRated 2 out of 5 stars
Ok for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth works about a 1/4 of the time. I have always had good luck with this brand, so I figured I would give it a shot. I upgraded to a different sound bar and gave this to my daughter and she has zero complaints. So it worked out.
No, I would not recommend this to a friendRated 3 out of 5 stars
OK unit for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lower cost unit and small in size. There seems to be a low frequency sound that comes out but not objectionalble.
I would recommend this to a friend- Pros mentioned:Price
Rated 2 out of 5 stars
Ok soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for the money. Doesn’t always work with the tv and need to be reset often.
No, I would not recommend this to a friend Rated 3 out of 5 stars
good for limited application
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a 40" tv and it did not sound great in any mode. HOWEVER, I started using it for my laptop and it shines.
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor audio quality, but it’s small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be a short review. After trying this sound bar out for about five minutes I went right back to the store to return it because the audio quality was terrible. It sounds very tinny. You kind of have to hear it in person to know what I'm talking about. While this sound bar is small it's not really a portable sound device because you have to plug it into the wall.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 2.0-Channel Mini Soundbar, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Looked good but for a smaller tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t actually try this because noticed it was for a 30” tv or smaller. I needed it for a 65” so I returned it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Wasn’t what I needed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t as I needed. Returned for a different sound bar. It was needed for a hard of hearing grandmother.
No, I would not recommend this to a friendRated 3 out of 5 stars
Effective for its use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just using it to play audio for a DVD player for workouts. Just don't want to play it too loud and ruin the speakers.
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad little speaker for the money and maybe its the size, but it doesn't put out as much sound as I expected.
No, I would not recommend this to a friend- Pros mentioned:Compact size
Rated 2 out of 5 stars
Ok sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only good thing abt this sound bar is the size . Sound is not that great but ok.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us













