Customer Ratings & Reviews
- Model:
- NS-HMSB20
- |
- SKU:
- 6346460
Customer reviews
Rating 4.3 out of 5 stars with 2359 reviews
(2,359 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 2.0-Channel Mini Soundbar's sound quality, compact size, and affordable price. Many customers mentioned that the soundbar significantly improved their TV's audio quality and that it was surprisingly powerful for its small size. The easy setup process, including Bluetooth connectivity, was also widely appreciated. However, some customers expressed dissatisfaction with the remote control, bass performance, auto power-off feature, and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple, but not enough bass. It will work for a small room.
No, I would not recommend this to a friendRated 3 out of 5 stars
Poor!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound quality. Wasn’t any better than the TV speakers.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointing Soundbar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar did not perform at home as well as expected with our LG Smart TV. It didn't produce the depth of sound that we hoped for and we had difficulty in pairing it with our TV. We ended up returning the product and opted for an LG soundbar (which cost more) but produced a great sound.
No, I would not recommend this to a friendRated 2 out of 5 stars
Should’ve bought something else
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good quality but it works. Could not get it to synchronize wirelessly and there’d and yellow audio wires provided did not work so….. had to purchase an optical audio wire
No, I would not recommend this to a friend- Cons mentioned:Auto power off
Rated 1 out of 5 stars
insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this sound bar!!! I am streaming with Roku, the Roku remote will not control the sound bar. And the sound bar will shut off on its own. I bought a different sound bar for another tv and it works perfect.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Does it’s job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a low price sound bar for a new bedroom TV. This fits the bill.
I would recommend this to a friendRated 3 out of 5 stars
was given the wrong item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asked for a HDMI cord for my TV, Got a cord with two different ends.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth
Rated 1 out of 5 stars
Just didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I had to return the sound bar. The Bluetooth feature worked but tv connectivity was nil. After trying 3 different TVs using an optical or an RCA cable, the bar would not connect.
No, I would not recommend this to a friend Rated 3 out of 5 stars
A bit small for room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not enough speaker for room too small and will upgrade soon
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to turn on and off. With OT withiut the remote.
No, I would not recommend this to a friendRated 3 out of 5 stars
Place it appropriately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Place it in a good spot for your room and it does a nice job
I would recommend this to a friendRated 3 out of 5 stars
It's okay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice bar, but the volume is not that loud.
No, I would not recommend this to a friendRated 2 out of 5 stars
Kept having to unplug/plug back in for sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i would turn on my tv after using it, the sound came out super gargled and everything was already set up correctly. i really have no idea why it would work fine when i initially set it up but the optical setting just wasn’t staying clearly connected. (i have a roku tv)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bexx,
Thank you so much for providing us with your review on this soundbar, it pains me to hear that you are having to turn it on and off for it to work. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
- Cons mentioned:Bass
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly , I won’t recommend this item for it’s price. The Bass is not that good. If I would to choose again, I would get the Vizio soundbar one. The Bass is so good with just a little add on the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 2.0-Channel Mini Soundbar. I am sorry to read that you are having sound issues with your soundbar, I know how frustrating this can be when trying to enjoy your product. Please feel free to give us a call at 1-877-467-4289 so we can take a look at your audio settings and/or perform troubleshooting together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Rated 2 out of 5 stars
Cheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a cheap soundbar for my garage tv. This was definitely cheap. It also wasn't really any louder than the built in tv speaker which kind of defeated the purpose. Slightly more expensive Sony speaker is much better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the mini sound bar. I am sorry to read that you are having issues with the audio. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
the bar just didn't have enough volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the bar worked it just didn't have enough volume for me.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this for the 52 inch television, the clerk didnt tell me it wasn't the right size for my new television that I purchased at the same time. I was in the hospital, and didnt get to return it within. The 30 days, now I'm stuck with it. Not toohapoy about this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Diane.
I am definitely sorry to read about this experience with your Soundbar. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for your product, since it should be more than capable to work with any TV, regardless of the size. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Rated 2 out of 5 stars
Not very good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a TV I purchased at the same time. This soundbard did not amplify or help the sound of the TV at all. Fortunately the TV sound was good. So I connected the soundbar to other devices. I got the same result, no good sound. I returned the item.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase! I would purchase again.
I would recommend this to a friendRated 3 out of 5 stars
Maybe ok for kids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not clear or loud enough for me but my niece loves it
I would recommend this to a friend













