Customer Ratings & Reviews
- Model:
- NS-HMSB20
- SKU:
- 6346460
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 2.0-Channel Mini Soundbar's sound quality, compact size, and affordable price. Many customers mentioned that the soundbar significantly improved their TV's audio quality and that it was surprisingly powerful for its small size. The easy setup process, including Bluetooth connectivity, was also widely appreciated. However, some customers expressed dissatisfaction with the remote control, bass performance, auto power-off feature, and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Unreliable Insignia 2.0 Mini Soundbar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrated with this soundbar. It operates for only a short time, then flashes green into some kind of standby mode. Nothing overrides this feature. Occasionally, unplugging it helps, but not on a reliable basis.
No, I would not recommend this to a friendDisappointed purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry but this product is not worth the price. The sound is tinny and there is no change in the sound from the 3 selections. When I connected it to Audio in/Audio out, with any increase in volume, I got a loud back hum.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nelson, We appreciate you taking the time to provide your feedback about our Soundbar. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Not Compatible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this sound bar to help at our vacation home. However, it was not compatible with the Sharp TV we'd also bought at Best Buy. It was a huge disappointment.
No, I would not recommend this to a friend Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it on two TVs and it doesn’t work. Have been trying to contact the Greece, NY store for two days and countless hours to no avail. This, this is why brick and mortar stores are disappearing. Workers with no pride in what they do....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Steve,
Thank you very much for taking the time to review our Mini Soundbar. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Ok if you want a low volume speaker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The value was ok for what you got. The speaker sound was not equal to the sound of tv which was the reason why purchased. Idea being I wanted to use in loo of my surround sound system. Will now have use with surround sound system.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dan, We appreciate you taking the time to provide your feedback about our 2.0 Channel Soundbar. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Not Compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not compatible with any of my TV's. Worked with Insignia's tech on the phone for 45minutes when he finally told me it was not compatible.
No, I would not recommend this to a friend sound-bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with sound quality, connected it to computer and did not improve volume of sound, not loud enough.
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my 32" TV I don't know why, but it's a really good Bluetooth speaker for party's.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.0-Channel Mini Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-877-467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Soundbar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker was blown I got it for a gift for daughter for Christmas by the time she got back from her Christmas vacation it was too late to take back to store I was very upset
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Soundbar not compatible with our televisions
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to hook up to either of our TVs (LG and Phillips). Tried optical cable, RCA hook ups, HDMI.....no luck. Two days past the return period so I am out of luck
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I understand that you are having some issues getting your soundbar connected to your TV. We know that this can be frustrating, especially with a new product but I would like to recommend you, to contact us on the link below so that we can further assists you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not as good as their older models.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not as good as their old ones. Audio was pretty low quality and even the tiny one they used to sell is better. We ended up getting a cheaper one on Amazon that sounded way better.
No, I would not recommend this to a friendDid Not Like
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Sound Quality, Good Design, But Not Worth it... Sound Crackles at High Volumes
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Figures
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it on the box, works for any tv 32" or smaller. Tried every option/combo. Nothing, just a waste of money.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Remote control doesn’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a battery issue but the remote hasn’t worked at all since I purchased. But now it’s apparently too late to exchange for new one?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you so much for writing a review about our Mini Soundbar! We understand how disheartening is when a product does not work as expected. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Bad
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for the first year but then after that it never stayed connected again.
No, I would not recommend this to a friendToo quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine but the volume was very low no matter what I did. The TVs internal speaker seemed to do a better job. I returned it.
No, I would not recommend this to a friendDisappointing at best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little clunky to setup and not the great sound I had hoped for. Not using it anymore because the tv sounds better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the mini sound bar. I am sorry to read that you are having multiple issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not pleased with product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get soundbar to connect to my TV. Connector options are limited.
No, I would not recommend this to a friendBeware. This only lasted 2 months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! I purchased this item for a good price at $59.99 on May, 26th 2021. This item worked well with good bass sound quality. Then, all of a sudden in August, the speakers sound quality failed. Now, the speakers makes static noises, and it is totally useless now. I can’t return this because it’s beyond 30 days from purchase date. I’m very disappointed, and should have spend the extra money for a quality brand. If you buy this, get the protection plan.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We understand that you would like to have a working product and so, please know that you are more than welcome to contact us on the link below, for further assistance.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Barely worth the open-box price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe expectations of this inexpensive sound bar was too high. Sounds were not much better than the tv's rear facing speakers and not much difference in the three choices of sounds.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Demon,
Thank you for writing a review for our soundbar. We are sorry to know that your experienced with this product was not the ideal, we will continue using your feedback to improve this product and meet your expectation in the future.
If you need assistance with this product please contact us in the link below, our team will be more than glad to assist you.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us