Customer Ratings & Reviews
- Model:
- NS-HMSB20
- SKU:
- 6346460
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 2.0-Channel Mini Soundbar's sound quality, compact size, and affordable price. Many customers mentioned that the soundbar significantly improved their TV's audio quality and that it was surprisingly powerful for its small size. The easy setup process, including Bluetooth connectivity, was also widely appreciated. However, some customers expressed dissatisfaction with the remote control, bass performance, auto power-off feature, and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Great Price...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller than expected. We returned it to the store because the size did not make sense for the size of our tv. It had great quality for the price.
I would recommend this to a friendWould not recommend,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely a piece of junk and waste of money. Does not have HDI hookup option. Sounds goes up and down randomly, pops and crackles. Has a lot of static.
No, I would not recommend this to a friendTv and sound bar needs improvement
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No different than regular sound. volume was uneven. Either up to loud or down to low. Your product is very affordable but quality sucks
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. This is one of those you get what you pay for scenarios. Would be a good option for a small room. Not really good for a basement of living area.
No, I would not recommend this to a friendIt was missing the remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar can not be used because it was missing the remote and by the time I was ready to install it, the return or echange date had expired. So it is useless!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lucy,
Thank you for taking the time to review our 2.0-Channel Soundbar. I understand the remote wasn't included and that can be disappointing. But, even if the return and exchange period has passed we will be happy to discuss other options with you. Please, contact using the link below.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Don’t get
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my tv that goes with the description but once I tired it on it did not make my tv louder it actually made it seem more quiet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 2.0-Channel Mini Soundbar. We know how frustrating is that your unit is not working as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
An OK speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an ok speaker. It doesn’t really impress or do anything to distinguish itself from competition. It’s alright for what it is, there are better options though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team with the purpose of keep improving our products and services for you. If you like to provide further feedback please feel free to contact us.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not as expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume was too low so it didn't really make a difference from the sound from the TV alone without the soundbar
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 2.0-Channel Mini Sound bar - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
free soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed. My television speakers sound just as good, or should i say bad. I never turn it on anymore. If not for the free 3 months of apple tv, amazon music and youtube premium, I would be very upset.
No, I would not recommend this to a friendneeds a helping hand or big ear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound volume does not increase too loud,we purchased it for the TV hoping it would make a difference, little help
No, I would not recommend this to a friend- Cons mentioned:Remote control
Super frustrated, and disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it hasn't worked right. Hard to use remote control. It turns itself off at anytime. Can I return it?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Margie,
Thank you for taking the time out of your day to give us our review on this sound bar. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
best buy look like sears
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy any off does plans, my tv is broken and i get no help even when i bought total tech protection and protection plan. there excuse is software but its clearly not, so if this was truth then it needs to be fix by the total tech but its not. total garbage and no help, costumer service is none, i keep calling and no one moves but guess what best buy, i will no longer buy anything from u, and i will steer anybody away.
No, I would not recommend this to a friendSteer clear
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this over a year ago and does not produce sound when connected via rca cable. The device works with my cellphone via Bluetooth so it’s not a defective speaker. But does nothing for my tv, which is why I bought it. Waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LyssaP,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 2.0-Channel Mini Soundbar - Black (NS-HMSB20). We're very sorry to read that it does not work with your TV. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Okay sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t get very loud. Not sure if it’s because it’s a smaller sound bar or what. Will try with in a bedroom instead of living room
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Coach!
Thank you for sharing your experience with our Soundbar. We know how disheartening is when a soundbar does not give you a loud sound. We would love to check this situation with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not very loud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is only loud enough if using in any office. Large rooms and outdoors are not ideal for this mini sound bar.
No, I would not recommend this to a friendSmall and not so powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very strong sound but works well enough in the space we use it in. Would not recommend for a larger space.
No, I would not recommend this to a friendSO SO QUALITY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar and it blew out on me within the first week. Luckily I was able to return it for a full refund.
No, I would not recommend this to a friendPoor sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its either the sound box or the connections it came with tried a new connection I bought didn't work so its getting returned
No, I would not recommend this to a friend- Cons mentioned:Compatibility
made a mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't work with my Roku TV, Should have just the Roku brand
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Insignia sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. It doesn’t work with my Samsung TV. Not supported.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 2.0-Channel Mini Soundbar. I understand it doesn't work with your TV and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us