Customer Ratings & Reviews
- Model:
- NS-HMSB20
- SKU:
- 6346460
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 2.0-Channel Mini Soundbar's sound quality, compact size, and affordable price. Many customers mentioned that the soundbar significantly improved their TV's audio quality and that it was surprisingly powerful for its small size. The easy setup process, including Bluetooth connectivity, was also widely appreciated. However, some customers expressed dissatisfaction with the remote control, bass performance, auto power-off feature, and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from the bar is fair but worst of all it is not easy to hook up to the TV using the optical cable.
No, I would not recommend this to a friendReceived Returned Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this new but received a previously returned item from another customer. I tried to return and exchange it for a new item but was told I could not because the purchase wasn’t in the “other system” since I purchased it online and picked it up. Had to wait to return or exchange it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EttaM,
We apologize that you have received a returned product. I know how inconvenient this must be for you. We will make sure that through your feedback, the quality of our products and services will improve.
Insignia Support
Lea
https://www.insigniaproducts.com/
Cheap quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great if your speakers are completely busted, and just need standard stereo sound. Otherwise no bass
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Christina,
Thank you for taking the time to review our 2.0-Channel Mini Soundbar. I understand the sound quality wasn't what you were expecting and it can be disappointing. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
mini-soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really adds much to sound quality, needs more power.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GaryF,
Thank you for the review. We do apologize if you did not like the product. For us to fix the issue please call at 888-237-8289.
Insignia Support,
Renee
Cheap speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really cheap and basic speaker. Really low quality item. But you got what you paid for.
No, I would not recommend this to a friendDon't bother
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I got this for a bargain, despite the fact I had to buy an extra optical cable, but after a few months, no sound comes out. Everything's hooked up right and set to the right channels, but no audio, which is very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 2.0 Channel Mini Soundbar. We understand how frustrating is when a product stops working. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap not sp easy to setup the controls on the speaker are not that easy
No, I would not recommend this to a friendHummmmm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy and the buy was so out of the question.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2.0-Channel Mini Soundbar! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your mini soundbar.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was okay not the beat I have gotten from them
No, I would not recommend this to a friendI don’t want this! Missing Key components!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it ZERO stars! I waited to open it because I was picking up my sons TV at a later date. Imagine my disdain... when I opened the box and found out that the remote, and cables were missing.. now I have to make a trip during the Christmas melee to return this!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Mini Soundbar, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
No good camera 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality...,,,,no good..no good. Mead IOC r quality no good. No good. Sub standard ... no good .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Channel Soundbar. We know how disheartening is when a product does not work as expected. We would love to assist you further with your soundbar, so please feel free to reach us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
It's a NO for me!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a no for me. Sounds like the the audio is coming out from a tin can.
No, I would not recommend this to a friendLow volume
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would work well in a small room. But in a large living room the volume is just not loud enough
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
I felt cheated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but I am not happy with the purchase. When I made the purchase in the store they charged me more than what the application said. I felt cheated with the price it says in the app and the prices in the store.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi risaac,
We apologize for your experience with this product. Your feedback is important to us so we will know what needs to be improve and how we can adjust the price that would be fair for both parties and according to the product's quality as well. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Personally didnt enjoy, returned to store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally didnt enjoy the product. It was an out of box purchase, so that may be why it wasn't great...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
The feedback that you provided is very much appreciated, I can assure you that this soundbar is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
sound bar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a very good unit the tv mouth moves and then the speaker speaks up afterwards
No, I would not recommend this to a friendDefective after 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 1 month. Powers on and off for no reason
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this product. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Barely acceptable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely acceptable, tinny on the speech setting, slightly muffled on the other settings.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our Mini Sound Bar, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow Roberto E. www.insigniaproducts.com/contact-us
Needed a bigger one!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned out to not be loud enough. We returned it. We purchased a Bose
No, I would not recommend this to a friendGreat price but sound was flat
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using it a few times but I ended up tossing it out because the sound quality was poor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi , We appreciate you taking the time to provide your feedback about our Soundbar. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us