Customer Ratings & Reviews
- Model:
- NS-HMSB20
- SKU:
- 6346460
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 2.0-Channel Mini Soundbar's sound quality, compact size, and affordable price. Many customers mentioned that the soundbar significantly improved their TV's audio quality and that it was surprisingly powerful for its small size. The easy setup process, including Bluetooth connectivity, was also widely appreciated. However, some customers expressed dissatisfaction with the remote control, bass performance, auto power-off feature, and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Waste of space and money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is crappy even for the price. Cheap Bluetooth speakers you can get on Amazon sound better.
No, I would not recommend this to a friendRECIEVED DAMAGED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved damaged and unprotected, no remote, works as intended.
No, I would not recommend this to a friendInsignia Mini Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My flat screen built in speakers are louder. Little to no power amplification. No volumn level display. Included setup instructions are very generic.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and tried to set up on 2 tvs. Wouldn’t work just made loud noise. Missed return day. Best buy doesn’t have a good return policy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .If connect to the optical input, please set the TV's audio output to PCM format.
Doesn't work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried three ways as described in the instruction manual to hook this up. None of them worked. Also went on line and followed the instructions there. It would not work. A real piece of junk. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you spent some time trying to get this soundbar to work. I understand that you already tried all the available connections, however, we understand the importance of being able to use your soundbar as soon as it was connected and so, I would like to ask you to contact us on the link below, so we can check for any available option to get this situation solved as soon as possible.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i can wisper louder then this thing & the sound is distorted. best part is the tv i bought it for the bar does not work on the smart tv part only uverse
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mark,
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
http://www.insigniaproducts.com/
No help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was no different when the sound bar was connected than it was with the sound normally from the TV. We disconnected the sound bar and put in it in the lessons learned box to give to charity...
No, I would not recommend this to a friendCrap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak. My monitor has better sound. Im sitting right in front of it and it is not very good. Poor sound quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Steven. Thank you for writing a review about our Insignia Mini Soundbar. We know how frustrating it is it has a poor quality sound. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Crap !!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s crap. Keeps shutting off on me. I have to turn it off and back on again. I do not recommend this sound bar. And it don’t have enough bass.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Mini Soundbar. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
I don’t recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this product. The quality of the sound is not good at all. It’s not what I expected. Get the Vizio 2.0 instead. I have purchased 2 of those.
No, I would not recommend this to a friendNo good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good soundbar. The sound quality is bad. It sounds as if the sound is coming from down a hall, even after playing around with the few, limited settings.
No, I would not recommend this to a friendPoor Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound breaks up about 30 minutes into its use. Bought it thinking it would improve dialogue in a small TV. It shows no improvement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jerry,
Thank you for the review.I'm sorry if we did not meet your expectation towards the product.Rest assured we are working to improve this soundbar. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
not very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working, we have to turn the volume up to 100 in order to hear anything. I was so sad... really like a sound bar. Maybe I should have spent more money on one?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that you would like to continue enjoying a good volume on your soundbar and so, please know that you can contact us on the link below, so that we can further assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was very flat and we had to turn it all the way up to hear. The TVs speakers are better. Very disappointed
No, I would not recommend this to a friendThumbs down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not very happy with the soundbar I've been thinking about taking it back I get better sound out of my TV speakers
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia 2.0-Channel Mini Soundbar - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Not good even with how cheap it is
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I understand this is a cheap sound bar. But this was probably the dumbest purchase I’ve ever made the sound is very soft and quiet my TV is louder than the sound bar
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for providing your feedback regarding our soundbar. I know how disheartening it is when our products do not live up to our expectations, however we will take your comments in mind to know where we can improve our item in the future. Please contact us at the link below for any help you may need with your device and we will gladly assist you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Worked well for a few days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked wonderfully for maybe 3 days, and then it constantly had a buzzing sound, no matter what we used it for. Definitely would not recommend or buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that getting the best quality sound from your soundbar is very important for you and so, please know that you can contact us on the link below, so that we can assist you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
No sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know how to setup a sound bar. No volume no matter what i try. Im using a digital input. Returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - 2.0-Channel Mini Soundbar - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Not Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of sound from this bar was subpar. It didn't produce a loud enough sound to be useful. I was better off with the TV Speakers. Returned.
No, I would not recommend this to a friendWorthless Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst sound quality when using Bluetooth. That was the sole purpose in purchasing, for Bluetooth capabilities and it sounds like junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Lola.
I would like to express my concern about your experience with this Mini Soundbar. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support