Customer Ratings & Reviews
- Model:
- NS-HMSB20
- SKU:
- 6346460
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 2.0-Channel Mini Soundbar's sound quality, compact size, and affordable price. Many customers mentioned that the soundbar significantly improved their TV's audio quality and that it was surprisingly powerful for its small size. The easy setup process, including Bluetooth connectivity, was also widely appreciated. However, some customers expressed dissatisfaction with the remote control, bass performance, auto power-off feature, and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Did not work as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pluged this guy into every tv in my house snd I couldn’t get it to work. Either im dumb or.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nick,
We do apologize that the mini soundbar would not work on every TV that you have. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Not a good sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is not loud as my tv. The point of a sound bar is to enhance your sound. This seems like a better fit for a laptop and not a television.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We appreciate your feedback regarding this soundbar model. We know that you wish to enjoy a quality sound with a good volume and so, please know that you can contact us on the link below in case you need any assistance.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No remote or cords included in the open box order so I had to order a cord and have no remote
No, I would not recommend this to a friendStopped working after 3 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar back in March of this year and yesterday it completely stopped working. It turns on but there is no sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi April,
Thank you for taking the time to review our 2.0-Channel Mini Soundbar. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to my insignia tv. Have tried ever way to get it to work and connect but it won’t. I will be returning this item shortly.
No, I would not recommend this to a friendSucky
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surround speaker sucks. It just crapped out and it hardly got used. Lame.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CaryO,
Thank you for taking the time to review our Insignia™ - 2.0-Channel Mini Soundbar - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Garbage.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Didn't work. Garbage. Didn't work.
No, I would not recommend this to a friendHorrible service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work at all. Tried to return it 1 day after the return date and did not accept. All I wanted was an equal speaker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm deeply sorry to read about all the issues you had with your Insignia Mini Soundbar. This is not the experience we wanted for you. Please contact us so we can check all the options available in your case.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Poor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has dropped the ball on this item Very weak sound Very cheaply made
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 2.0 Channel Mini Soundbar. I understand the sound was too weak and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Open Box - Didnt work, remote missing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was open box, didnt work, remote was missing, was returned to store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 2.0-Channel Mini Soundbar. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Not happy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy! This sound bar isn't worth wasting your money on. It didn't improve sound at all. Too long of a delay to power on.
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my tv. Instructions were not easy to follow did not come with all the cords needed for hook up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Amy,
Thank you for taking the time to review our 2.0-Channel Mini Soundbar. I understand it didn't work with your TV and it can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! It turns its self off and the sound is absolutely terrible. It was a task to get it set up and to work correctly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Mini Soundbar. We know how frustrating is when a product does not work properly. We would love to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and returned it the next day. It sounded cheap and tinny- no better than my TV speakers. Not recommended.
No, I would not recommend this to a friendRip off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working less than 2 months after purchasing, and is no longer returnable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 2.0-Channel Mini Soundbar - Black. I understand you found it uncomfortable to use since it quit working less than 2 months after purchasing and is no longer returnable and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Sounds awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic speakers very tinny sound Very easy to use Wouldn't really recommend it to anyone that wants real sound from the TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Terrible sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a sound bar, at any size, you would expect a decent low end, but this soundbar has virtually no low end and is very tinny.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that finding a good size and quality sound speaker is really important for our customers as yourself and so, please know that your feedback will help us improve our models. In the meantime, if you need further assistance with your soundbar, please contact us on the link below and we will gladly help you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Maybe for a smaller room and smaller TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item wasn’t a good fit for my needs. I ended up returning and purchasing a more powerful , room filling sound bar.
No, I would not recommend this to a friendpoor qualiy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is not working properly. I have to turn it on with its monitor evry time I open TV
No, I would not recommend this to a friendNot pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get sound. Returned item. Was hoping it would work. Generally pleased with Insignia products. Disappointed!
No, I would not recommend this to a friend