Customer Ratings & Reviews
- Model:
- NS-SB20
- SKU:
- 6619126
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 2.0 Channel Soundbar 32" for its sound quality and ease of setup. Users find it simple to connect to their devices. Overall, customers seem to be happy with the soundbar.
This summary was generated by AI based on customer reviews.
Good soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than tv speakers, good bass and makes movies that much better.
I would recommend this to a friendInsignia Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this open box and it's quality for the price point I got it at!
I would recommend this to a friendSound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Worth every penny. Would buy more for other tv.
I would recommend this to a friendso far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it seems like it’s good. I have not set it up yet.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thanks for sharing your early thoughts. We’re glad to hear everything looks good so far, and we hope setup goes smoothly when you’re ready. We appreciate you choosing Insignia. Sandhya | Insignia Products
System Analyst
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly enjoying this product. Highly recommend this product in the future.
I would recommend this to a friendNice overall for right room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is not extreme, ut the overall sound quality is great, recommend for a medium sized (300 sq ft) room maximum
I would recommend this to a friendGood, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a good product for the money, but I have had better at a similar price.
No, I would not recommend this to a friendSoopy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the price worked great. And noce price
I would recommend this to a friendJust makes the bass LOUD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason for this purchase was to help with dialogue on an Insignia TV. All this soundbar did was greatly increase the bass. I tried all the electronic voice enhancements and it did increase the volume of male voices only making them sound very "boomy". It's being returned. On the good side, it allows you to use your Insignia TV's remote to power it on and adjust volume. No more 2nd remote! I contacted support and they were truly awful. Said I shouldn't be connecting it using THE INCLUDED HDMI CABLE and to use optical or RCA cables.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Embee! Thank you for sharing your experience. We understand how disappointing it is when a soundbar doesn’t improve dialogue the way you expected and instead boosts bass, and we’re sorry to hear the voice enhancement features didn’t help in your setup. Your feedback about performance and your support interaction is important, and we’ll make sure it’s reviewed as we continue working to improve our products and customer experience. We appreciate you taking the time to let us know. Sidhartha | Insignia
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems all good will use it soon. Kid getting it for Christmas.
I would recommend this to a friendGod but Flawed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I often have to power it off then power it back on in order for it to work. When it is working, it works very well!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your review of the Insignia 2.0‑Channel Sound bar. We’re sorry to hear that you often need to power the sound bar off and back on to get it working — that’s not the experience we want for our customers. We’re glad to know that once it’s functioning, it performs well for you, and we appreciate you taking the time to let us know about both the issue and the positive side. If you’d like our team to help look into this or explore support options, please reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for your feedback.
Darshan | Insignia
Insignia Soundbar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System times out. Also i have to reset it often to get it to work
I would recommend this to a friendWasted money, quit working at 23 days.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this soundbar 1/2/26, sounded great, enjoyed it. Fast forward to 1/24/26, all the thing will do now is give us a loud hum. Of course the 14 day period to exchange it has passed. Not going to waste more money buying another one. SO sad that they are not meant to last longer than 23 days. BEWARE
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with the Insignia 2.0‑Channel Soundbar. We are sorry to hear that it stopped working after only 23 days and is now producing a loud hum. That’s not the durability or performance we aim to provide, and we understand how frustrating it is. If you’d like further assistance, you can contact our Insignia Support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com. They can take a closer look at the issue and help guide you on the best next steps. Thank you again for reaching out.
Rihan | Insignia
Didn't work for my application
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit, when installed with a Insignia TV obstructs the IR for the remote control.
No, I would not recommend this to a friendMax volume too low.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar because I was not satisfied with my TV volume. However, I had to return it because its volume was too low.
No, I would not recommend this to a friendSometimes functional..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functionality of this thing is quite irritating, especially if using bluetooth. This is in my bedroom and it has a fun thing where it announces what it's doing, which you can eventually turn off. However with bluetooth pairing it will always announce in high volume if it's pairing, disconnected or otherwise. Which is great for waking up significant others when you turn the TV off at night. Additionally had a lot of issues keeping this paired to the TV, sometimes it just stops working and requires a complete power down for 30 seconds to even start working again. I decided to run an optical cable, and it does work better, but still requires ocassional power disconnects as the entire system just hangs out of nowhere.
No, I would not recommend this to a friendMediocre
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre at best. The sound is alright, but it doesn’t work with the Apple TV so now I need to hold two remotes.
No, I would not recommend this to a friendPoor sound quality even considering low price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dialogue sounds distorted and blown out through optical and HDMI trough ARC registers as connected by TV but sound does not work. Short return window means I am stuck with it now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Matthew, thank you for letting us know about your experience. We understand how issues like distorted dialogue and ARC not producing sound can affect your setup. These problems can sometimes occur if the TV’s audio format isn’t compatible or if the connection needs to be reset, and adjusting those settings may help improve clarity and performance. If you’d like assistance, please feel free to call or email us at 877‑467‑4289 or insigniasupport@bestbuy.com. Thanks again for taking the time to share your review.
Allen | Insignia
Sound is subpar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not that much lower than my TV. It was easy to connect.
No, I would not recommend this to a friendWon’t connect to the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar sucks which is why it’s so cheap probably. It connected just fine to my TV for the first week & then randomly refused to connect after that. The manual doesn’t tell you how to troubleshoot it. Will likely return
No, I would not recommend this to a friend