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Customer Ratings & Reviews

Model:
NS-HTSB20S
SKU:
6584143
Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 355 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 2.0 Mini Soundbar 20"’s sound quality, compact size, and ease of use. Many appreciate its value for the price and the convenience of features like Bluetooth connectivity. While some users wish for HDMI ARC capabilities, the positive feedback on sound quality and ease of setup outweighs this concern. The inclusion of a remote control is also a frequently cited plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 355 reviews
  • Rated 3 out of 5 stars

    Sound OK but remote wouldn't sync

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok, but could not get my cable remote to learn all the commands. Didn't want to have two remotes, so I returned it. No hassles

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Bluetooth, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I'm very impressed!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia NS-HTSB20S is a compact soundbar measuring only 20" long x 3" high x less than 2.5" deep. The compact size makes it a great option when used with a laptop/desktop. It's small enough to fit easily on my desk yet sounds surprisingly good! Although it doesn't have an HDMI input, it does offer USB, optical, and 3.5mm audio. Since it doesn't have HDMI and my laptop USB is already in use, I chose the 3.5mm plug option. If you were connecting to a TV, the optical connection would be the ideal choice. The soundbar works great for gaming when laptop sound just isn't enough. I also connected via bluetooth to my IPhone and it sounds great. You can leave it connected via the 3.5mm cable and change the sound source using the remote. I originally wasn't expecting much bass due to the size but there is a plus/minus bass button on the remote and it really makes a difference. I tried listening to both classic rock and classical music and was equally impressed. There are three sound options on the remote - standard, theatre, and news - and there's definitely a difference between them. Theatre is my favorite as it seems to provide a good left/right separation, but the news setting is great for informational videos or podcasts. If you're looking for a home theatre set-up this probably isn't it but for additional sound with a small TV, or computer it really sounds good. It works EXACTLY as I had hoped when connected to my laptop!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review of the Insignia™ 2.0 Mini Soundbar 20". We're thrilled to hear that it fits perfectly on your desk and enhances your gaming and music experience.

      We acknowledge your feedback regarding the lack of an HDMI input. We understand how this feature could be beneficial, and we appreciate your suggestions. If you need any assistance or have further questions about optimizing your soundbar setup, please don't hesitate to reach out to our customer support team. We're here to help ensure you get the most out of your purchase.

      Thank you for choosing Insignia, and we hope you continue to enjoy your soundbar! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2-0-mini-soundbar-20-black/6584143.p?skuId=6584143 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did i get a lemon?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know how many people gave it good reviews but its garbage. My tv has better speakers than it and also if itsnot connected via bluetooth the soundbar shuts off after 15 minutes because it cant detect that the tv is still on through aux cable. Waste of money. Sound quality is poor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, but sound isn't really much better than my tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate your honest assessment and are glad to hear that you find our product good for the price. We understand your concerns about the sound quality and will take your comments into consideration for future improvements.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Does what I needed it to do.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is ok for a bedroom or small office. Not meant for any larger room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was just ok for music. Not enough adjustments to get the sound the way I wanted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keep It Real!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It' perfect for your computer ot TV in a small office, No More!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOPE DON'T DO IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks, it stopped working. Just stopped. Such a waste of money! Also; it's a pain having to use 2 remotes, I know that sounds silly. But it ends up getting really old quick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive until 5/23/25 ordered online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on phone for 45 minutes last night about returning the sound bar. I was told would work with my old Toshiba TV. BAD info. Must be bluetooth capable. At promptly 10:00 I received a recording to call back tomorrow. I had already spoken to tech support then was transferred and HUNG UP ON! I am in a wheelchair and need help returning it. Please help.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Blondie, for bringing this to our attention. We sincerely regret the misinformation you received and the difficulty you experienced during your call. Providing accurate and helpful support is important to us, and we apologize for the frustration this has caused. Your feedback is invaluable, and we want to ensure you receive the assistance you need. We appreciate your patience and are here to support you.Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good sound at all. Spend a little more and get something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the worst thing i have ever spent money on do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar stops working intermittently without warning or touching it. This is the second one I've purchased with the same problem

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 2.0 Mini Soundbar. We’re very sorry to hear that you’ve encountered the same issue with two units—this is certainly not the experience we want for our customers.

      We understand how frustrating it must be to deal with intermittent functionality, especially when it happens without warning. Your feedback is incredibly valuable, and we’ll be sure to pass it along to the appropriate teams for further review.

      In the meantime, we’d love the opportunity to help resolve this for you. If you haven’t already, please consider reaching out to our customer support to explore warranty options or a possible replacement.

      Thank you again for bringing this to our attention. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would connect but always lost connectivity, did everything

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear about the connectivity issues you've experienced despite your efforts. Your input is valuable to us, and we'll use it to improve our products and services.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Bluetooth, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are sick of the tinny and cheap-sounding built-in speaker on your television, the Insignia 2.0 channel 20-inch sound bar is the answer to your prayers. Pretty much everything you need is included in the box, including mounting hardware, a digital optical cable, as well as a 3.5 mm audio cable. There is an easy wall mounting template to make sure you don’t make any mounting mistakes, and they even include two AAA batteries along with the remote control. The Insignia 2.0 channel 20-inch sound bar boasts a built-in 30-total-watt amplifier that has three sound modes that include standard, theater, and news to provide a customized audio experience. You can utilize various hook-up options, including digital optical (with the included optical cable), 3.5 mm auxiliary (cable also included), USB, and Bluetooth, so no matter what your method of hooking up to this is, you have options. Now getting to the sound, which is why you would purchase this in the first place. It is surprisingly high-quality and crisp with a decent amount of bass. Given the form factor, price point, and all things included with the soundbar, the Insignia 2.0 channel 20-inch sound bar is a fantastic buy and something you should consider to elevate your audio experience while watching television.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed and positive feedback on our Insignia™ 2.0 Mini Soundbar 20"! We're thrilled to hear that it has significantly improved your TV audio experience and that you found the included accessories and mounting template helpful.

      If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to enjoy the high-quality sound and versatility of your soundbar.

      Thanks for choosing Insignia™, and we appreciate your support! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2-0-mini-soundbar-20-black/6584143.p?skuId=6584143 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dissatisfy comuster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a bad ordeal buying my TV and having it installed that finish and wires hanging down and did not replace the old ones, best buy in Beaumont Texas is the worst store ever?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RickyA,

      Thank you for sharing your feedback regarding the Insignia™ 2.0 Mini Soundbar. We sincerely apologize for the inconvenience and frustration you've experienced with your purchase and installation process. We strive to provide quality products and support, and we're sorry to hear that your recent experience did not meet these standards.

      Your comments are important to us, and we will pass them along to our team to help improve our services. If you have any further concerns or need assistance, please don't hesitate to reach out.

      Thank you for your feedback. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ugh!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have known, horrible and tinny performance. My TV internal speakers perform better. Makes a better doorstop.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback with us. I'm truly sorry to hear that you're not satisfied with the performance of the Insignia™ 2.0 Mini Soundbar. We strive to provide quality products, and it’s disappointing to learn that we didn’t meet your expectations.

      If you're experiencing issues with sound quality, I recommend checking the sound settings on your TV and the soundbar itself. Ensuring that the connections are secure can also make a difference in performance.

      If the soundbar is not functioning as expected, please consider reaching out to our customer support team. We can assist you in troubleshooting the issue or explore other options to ensure you have a positive experience with our products.

      Thank you again for your feedback, and we hope to resolve this for you. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I WANTED to like it. But I didn’t.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this soundbar. It would not stay connected to the record player or my iPhone. I did return it and purchased a better model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was defective. Nothing but noise. Returned for full refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the soundbar did not meet expectations and appreciate you taking the time to let us know. Your feedback is important and helps us identify areas where we can improve.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Surprisingly strong given its small size, price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You probably would not expect a small no-name soundbar like this one, barely 20 inches long with no subwoofer, to produce decent sound. But you would be wrong. The Insignia 2.0 Mini Soundbar punches well above its weigh, pushing out full-bodied clear sound (stereo only at this price), decent bass and enough connections options to ensure you can use it with almost any TV. To be sure, you will never mistake the sound coming from this soundbar for what you get from an expensive, multi-speaker home theater system. No Dolby Atmos or surround sound support here. But it's a major improvement over the sorry, hard-to-hear, back-firing sound produced by most TVs today, even the very expensive ones. And at this attractive price point, there is really no reason to suffer with mushy built-in sound systems on any TV, no matter how small on inexpensive they may be. To be clear, there is nothing fancy about this Insignia soundbar. It frankly looks pretty cheap, with an unattractive all plastic case (basic black of course). There's not even a cloth speaker grill, which used to be pretty standard on even the most inexpensive models. Just a series of narrow slits in the front to let the sound out. A small rubberized panel on top has four controls: Power, source, volume up and volume down. It is also black and practically invisible in all but the brightest light, so probably will rarely be used. Stick with the small included remote instead, which at least offers a few extra controls, including buttons for boosting or reducing bass, and three sound profiles: Theater, News and Standard. It is not backlit and its the controls are almost as hard to see as the ones on the soundbar itself, thanks to a low contrast, light gray on black color scheme. OK, maybe you can see labels on the buttons if in you are in your 20s. It's not so great if you are 60 or older. These sound profiles are usually pretty useless on small soundbars like this one but they are distinctly different. Theater provides more bass and stereo separation. News removes most of the bass to highlight voices and produces a thin midrange sound. Standard is sort of in the middle. In every profile, the Insignia soundbar produces a much louder and more balanced sound than the TV by iteself. Front firing speakers in the soundbar provide more clarity and the additional bass makes for a much more full bodied overall sound. Once you get the sound the like, you can probably ditch this remote too since your TV or streaming device can probably be set to take over the volume up and down controls, which are all most people use most of the time. (Power on/ff is generally synced with the TV as well) This soundbar has three ways to connect to your TV (or other sound device): Optical, Bluetooth and a wired AUX cable. Amazingly (for this price), optical and AUX patch cables are provided. Just make sure you set the correct source or you won't hear anything. (the single power light on the front of the soundbar changes color as you change sources. The color code is on the back of the remote) Also, be aware if you opt for optical, make sure your TV is set to output PCM. There is a USB input too, for use if you have a flash drive with music on it. But with no app, you have no control over the order or mix of the music. It just plays each song in the order it was stored on the flash drive. You can skip songs with the included remote but that's it. Also, to be honest, music quality from this thing is not very good. It does not have the range to do much justice to any genre. Fine for TV. But look elsewhere for music playback. Despite this shortball, this is a good low-end soundbar, if money and space are in short supply. Decent sound (mostly) for a decent price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review. We are pleased to hear that the Insignia 2.0 Mini Soundbar exceeds your expectations with its full-bodied sound and versatile connection options. Your insights on the sound profiles and overall performance are valuable to us. We appreciate your honest feedback on the design and music playback quality, and we are glad to know that it provides a significant improvement over built-in TV speakers.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not at all happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get the sound to match with the actual....

    No, I would not recommend this to a friend