Customer Ratings & Reviews
- Model:
- NS-CF25WH5
- SKU:
- 6583184
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the 2.5 Cu. Ft. Mini Fridge's size and overall performance, frequently citing its quiet operation and effective temperature control. Many appreciate its capacity for food and beverages, finding it surprisingly spacious despite its compact design. While some wish for a freezer compartment, others highlight the extra space this absence provides. The positive feedback on price and ease of use further enhances the product's appeal.
This summary was generated by AI based on customer reviews.
Arrived broken, BestBuy refuse to replace
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived completely broken, doesn’t work at all, it’s not cooling at all, has scratches on the sides and back. Tried to replace but BestBuy refuses. Don’t buy!
No, I would not recommend this to a friendSMALL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the retro Insignia because it was freezing all the contents in the refrigerator. This one is so small and you need to set the temp to lowest setting for it to not freeze food. Maybe for drinks only would be fine
No, I would not recommend this to a friendDissappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator does not keep a consistent cold temperature. It also makes a knocking noise when it turns on and off, very annoying.
No, I would not recommend this to a friendNot enough cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was not giving enough cooling. Not sure whether the product was made like that or performance was very poor
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 2.5 Cu. Ft. Mini Fridge. We sincerely apologize for the cooling performance you’ve experienced with your unit.
Our goal is to provide products that meet our customers' expectations for quality and efficiency, and we take your concerns seriously. The mini fridge is designed to maintain optimal cooling levels under normal operating conditions, and it’s concerning to hear that it did not perform as intended in your case.
To better understand the issue, we recommend checking the following:
1. Temperature Settings: Ensure that the thermostat is set to the appropriate temperature.
2. Airflow: Make sure that the fridge is not overpacked, as proper airflow is crucial for efficient cooling.
3. Placement: The fridge should be placed in a well-ventilated area away from heat sources.
If you have tried these suggestions and are still experiencing issues, we encourage you to reach out to our customer service team. They can assist you with troubleshooting or discuss warranty options if necessary.
We appreciate your feedback as it helps us improve our products and services. Thank you for choosing Insignia, and we hope to resolve this matter for you promptly.
Ugh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a fan size is way to large to be called mini
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand your concern about the size of the product and appreciate you sharing your experience with us. Your comments are valuable as we strive to improve our offerings. Keith | Insignia Support
Undeliverable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return product because it could not be delivered as promised twice
No, I would not recommend this to a friendUnhappy Customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Unhappy with this purchase. Stopped working after just over a month and outside the returnable date by a few days! VERY UNHAPPY!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, RhiannonL. We understand your frustration with the Insignia™ - 2.5 Cu. Ft. Mini Fridge. We apologize for any inconvenience this may have caused. For assistance with this issue, please contact our Insignia customer support team (877-467-4289) for further support. We'll do our best to help resolve this issue. - Mae | Insignia Support
My fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works great are you put a lot of items in the refrigerator and it keeps everything cold
I would recommend this to a friendAbsolutely avoid this fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT RECOMMEND! In less than a week I had to get 2 replacements and it was all for nothing because I was given incorrect information!! 1st one made a very loud crackling sound (like poprocks candy) only heard inside when you open the door and was otherwise really quiet (no other issues). Unfortunately you can't get a hold of anyone in the store so your directed to some random person and they said that was not normal and to send a replacement. During the shipping insignia replied to a comment I put on the product that it was actually normal! Too late as the replacement came before I saw that reply. This 2nd one had scratches all over the top of the door, the inside back panel was slightly bent inside the fridge and I noticed the dents in the compressor and wasn't sure if that was normal, and the whole compressor housing was loose so it rattled. Once again I had to call and talk to some random person that wasn't in a store to look at the model and see if the dents were normal they guessed and said it probably wasn't and to get a replacement. Except they didn't have any in stock to ship so I had to drive a hour and 20 min to Milwaukee to get one! (I had to pay like .56 to exchange here since the taxes are different in that city too, annoying) I did open the bottom of the box on the 3rd one to check the compressor to see if the dents were there but didn't undo all the packaging because i didn't want it to get damaged on the way home. I get home and its extremely loud, like the compressor you hear like a spinning off balance type of sound vs the others you didn't hear that. Then I see a noticeable dent in the corner of left side of the door! Now I have only a few days to just take it back and get my money back but I live so far away and doubt ill be able to get there, I am so frustrated! Especially since the first one WAS NORMAL!!!!! and I could have avoided all of this had I just been able to speak to someone at the actual store instead of someone that could honestly barely pronounce refrigerator and had no clue what was normal or not with this fridge, now I am stuck with an extremely loud one that sounds like the compressor is going to fly away and a dented door. Smh.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed experience. We sincerely apologize for the inconvenience and frustration you have faced with your purchase and the subsequent replacements. We understand how important it is to receive accurate information and quality products. Your feedback is valuable to us, and we will use it to improve our service and communication.
We regret that you had to go through multiple replacements and the inconvenience of traveling to get a new unit. It is disappointing to hear about the issues with the first unit, the condition of the second unit, and the problems with the third unit. We understand how frustrating it must be to deal with these challenges, especially when the initial issue was deemed normal after the fact.
We are committed to addressing these concerns and ensuring that our customers receive the best possible support and products. Your experience highlights areas where we need to improve, and we will take your feedback seriously to make necessary changes. Keith | Insignia Support
Mini Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Keeps everything nice and cool. Great storage and size. Perfect for dorm
I would recommend this to a friendThe best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the item multi use and I need from my room is perfect
I would recommend this to a friendOffice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Great appearance. Perfect for a small office.
I would recommend this to a friendA Lemon!! It stopped working after 22 days!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge stopped working six days after the return period ended, and the store refused to refund me for this in-house brand piece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Sunny. We're very sorry to hear that your Insignia™ 2.5 Cu. Ft. Mini Fridge stopped working so soon after the return period ended. We understand your frustration and disappointment. Your feedback is important and will help us improve our products and services. Please reach out to our customer service team for further assistance. Thank you for your review. Ivy | Insignia Support