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Customer Ratings & Reviews

Insignia™ - 2.6 Cu. Ft. Mini Fridge - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 892 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-11 of 11 Reviews
  • Rating: 2 out of 5 stars

    Unbelievable dent

    Posted
    Suspicious
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was anxious to order the mini-fridge because other reviews mentioned scratches and dents upon arrival. When I received mine, the first thing I did was check the box. It was in fine condition, as was the packing material inside. I cut the fridge open and was happy that I had my new fridge. Until I looked at it and the door had a huge dent that ran down the entire face. It looked like a gorge on the front of the fridge. It almost made me think it was packaged that way and sold regardless of the existing dent. Unfortunately, I live in a rural place and picking up a mini-fridge at a store isn't easy. I am hoping the next one I receive is dent-free. Good luck to others out there in the same position.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great Product (came damaged)

    Posted
    TylerS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall it's a great mini fridge and works very well, unfortunately my unit came heavily damaged. I live about three hours away from my nearest bestbuy and it's too much of a hassle to return or exchange so I'm stuck with it. It works and nothing wrong with the mechanics, everything is nice and cold and it's whisper quiet. I just wish this did not come so damaged, (check photos.) There is way more damage to this unit than I can provide. Overall happy with how it functions.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Does the job but the look is bad

    Posted
    Kari
    • My Best Buy® Elite Plus MemberElite Plus Member

    It gets the job done but when I opened it I initially saw a whole bunch of deep scratches on it so I went to exchange it. This was during a snow storm but I wanted to get that out of the way. I brought it back to work once again and opened the one I exchanged it with. It had even deeper scratches. I decided to just keep it because I could hide it under my desk and hide all the scratches it had on the top and the sides. Not sure what happens with these fridges before they get stored in the boxes but whoever is handling them does a very poor job. I would recommend it if you don' care what it looks like but I have never been this disappointed in best buy.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Rivet is broken out of the box

    Posted
    Invadernoob
    • My Best Buy® MemberMember

    My wide ordered this for my birthday a couple of weeks ago. I was just able to set it up at my office this weekend. I went to open it for the first time and the door was askew. Took off the black plate and realized the weld that holds the piece for the door to pivot on was broken. Need to get it up and going so used a screw for the time being, but already broken and brand new???? Disappointing. Makes me wonder how long a new pivot with a good weld would last?

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi Invadernoob,

      Thank you very much for taking the time to review our Mini Fridge. It is always disheartening when a newly purchase product is broken out of the box, but to not get the support you need to get it up and running is unacceptable.

      Please contact us at 877-467-4289 for your warranty support needs and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rating: 2 out of 5 stars

    Insignia 2.6 Compact Refrigerator NS-CF26BK9

    Posted
    tpshed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The refrigerator it self is a good size, it's a little to big for what I need. The reason I bought it was it was only $10.00 more than the small one. Now for the reason I gave it 2 stars, When it first goes on it's fine but after a while it starts making a lot of different sounds that are very aggravating. It even wakes me up at night (my old one never did). The one plus is it really keeps what is in it cold.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi.

      I understand how this could be a big inconvenience for you. From our side the behavior you are describing here does not seem right at all. Please, give us a call at 877-467-4289 for specific troubleshooting and warranty validation if applicable. We are always here to help you and thanks for being part of our Insignia family.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rating: 2 out of 5 stars

    Had to return

    Posted
    Fridge
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Smaller fridge, for snacks, small meals and drinks. Was working fine, but had to return because it completely stopped working after 4 days. Got a latger 3.3 fridgidaire with a freezer at the top. New one is worth the extra $$.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    too loud, poor design

    Posted
    lingling
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    the walls of this mini fridge seem hollow or something. the sound the compressor makes reverberates louder than other mini fridges. also the click from the thermometer is made louder also.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Small refrigerator

    Posted
    lunkerl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I just need some additional refrigerator space in my lower level. This was very inexpensive and works fine. But the storage organization is not very good.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    terrible customer service

    Posted
    ywns
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Received a damage one and shouldn't be considered as brand new Called customer service and nothing is solved

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Big dent on door.

    Posted
    MomsBirthdayPresent
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great product, works amazing. But when I opened the box I realized a big dent on the door

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Mini fridge

    Posted
    Albe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Cheap little fridge - makes some noice but keeps the drinks cool.

    I would recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hello

      Thank you for taking the time to review our Mini Fridge. It's good to know that the product satisfies your needs, please feel free to get in touch with us at the following number: 877-467-4289, if you ever need help with your product and we will gladly assist you.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia