Customer Ratings & Reviews
- Model:
- NS-FWM27W1
- |
- SKU:
- 6400707
Customer reviews
Rating 4.2 out of 5 stars with 168 reviews
(168 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the compact size, large capacity, and quiet operation of this stackable washer. Many appreciate its ease of use and the efficient performance, noting that it cleans clothes well. A few customers mentioned challenges with installation and longer-than-expected wash times. Overall, the positive feedback on size, capacity, and quietness outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havnit been able to use all thr different settings yet but what we have tried works great. Very quiet. So far so good. Only thing is (not machines fault) it is a bit to small for sone items. I was limited by size tight area.
I would recommend this to a friendRated 3 out of 5 stars
Too early to tell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned it a few months. Sometimes I get an Error Message and it won’t start…..on certain cycles. The Error Message requires calling for service. However, I discovered by unplugging it and/or tripping the main circuit breaker, the Error Message disappears. Note this washer uses 120 w. Matching dryer is 220 w.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and perfect for small apartment /studio!!!
I would recommend this to a friend Rated 5 out of 5 stars
Good washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no complaints with this washer. Worth the price.
I would recommend this to a friendRated 4 out of 5 stars
Good small stackable washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is good as a small stackable washer, would prefer a larger washer, but fit our needs and does the job
I would recommend this to a friendRated 1 out of 5 stars
The rating is still to be determined
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the washer and dryer. Dryer is outstanding, the washer on the other hand… after 5 loads a small pool of water shows up behind where you chsnge the drain plug……..To be determined. Geek squad showed up and diagnosed an issue. Two parts will come via mail and a follow up appt is scheduled. Im baffled that having such a brand new washing machine and having something like this happen. Rating for now is a 1 until the leaky piece is fixed…… more to follow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, DLHO, for your detailed feedback. We’re sorry to hear about the issue with your washer and appreciate your patience while the repair is underway. We hope the follow-up visit resolves everything to your satisfaction. Tine | Insignia Support
- Cons mentioned:Installation
Rated 1 out of 5 stars
Bad Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the worst item that I have ever bought at Best Buy. Washer came with no feet on it. literally, none, and of course they wouldn't have sent the wrench to adjust them. By far a useless very expensive appliance. May I return it? We installed it yesterday, and found all the parts missing, and it just wals across the basement on it's own. Please advise.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great service and product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live 3 floors up with no elevator. The delivery/installation crew were great and the washing machine is working perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Charles, we really appreciate you sharing your review of our service. It's wonderful to hear that the delivery and installation crew provided excellent service and that your washing machine is working perfectly. We’re here to serve you anytime and have a nice day! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-2-7-cu-ft-high-efficiency-stackable-front-load-washer-with-energy-star-certification-white/6400707.p?skuId=6400707
- Pros mentioned:Size
Rated 5 out of 5 stars
Wondeful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Perfect fit for my small laundry room.
I would recommend this to a friend Rated 5 out of 5 stars
silent small washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a month ago and it works well. its pretty quiet and has lots of options for various load types. i also like that the front load plastic is tinted to hide a bit what clothes is in there since I live in a small condo and can now do laundry while I have company over.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love! My laundry is small and this set Saves space and works great.
I would recommend this to a friend Rated 4 out of 5 stars
Good value and holds more than you would think
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small but still packs a punch in the amount of clothes it can hold and still clean your clothes.
I would recommend this to a friendRated 4 out of 5 stars
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, good & fast installation service. Would recommend.
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pleased with the prices. The salespeople have become a lot less aggressive. Seems, no more hard sell, which makes for a much better experience
I would recommend this to a friendRated 5 out of 5 stars
Small Washer packs a Punch!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a really good job washing my clothes. Better then the 2 in one I had before. Didn't know I could get so many features on a small washer. Love it!
I would recommend this to a friendRated 4 out of 5 stars
it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent washer for a small capacity machine. washes well and has a good number of settings to customize your wash.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer! I didn't realize how small it was, but that's my fault. If you're looking for something that's compactable, this works.
I would recommend this to a friendRated 5 out of 5 stars
Packs a punch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than I would have preferred but it’s fits the space properly. Washes great! For the size it’s great!
I would recommend this to a friendRated 1 out of 5 stars
Horrible customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was horrible. They never came to install it and its been over 4 weeks. No one has called.
No, I would not recommend this to a friendRated 4 out of 5 stars
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a rental apartment and looks good!!! Reason for 4 star is I haven’t used it personally!
I would recommend this to a friend














