Customer Ratings & Reviews
- Model:
- NS-RTM20SS3
- SKU:
- 6507733
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, capacity, and size of the 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. Many appreciate its quiet operation, roomy design, and bright lighting. The temperature control is also noted, with some mentioning the time it takes to cool down initially. However, a few customers have reported issues with the durability of the shelving.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Shelving
LOUD and not the greatest design for drinks.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this in my man cave. The room is climate controlled so there's definitely no temperature fluctuation. Every now and then I hear a sort of roaring noise and it's a constant from this fridge. I drown the noise out by having the TV or when there's noise from the group of people in the man cave. The fridge itself keeps the drinks cold and everything in the freezer portion frozen. The light in the freezer is nice. However the shelving in the refrigerated should flush better. The bottles do start tipping once it gets about 6 or 7 bottles deep.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback! We’re glad to hear that the fridge is keeping your drinks cold and the freezer is working well. We apologize for the noise issue and the shelving not being as flush as expected. Your insights are valuable, and we’ll take them into consideration for future improvements. If you have any other thoughts or need assistance, please feel free to reach out. We appreciate your support! Keith | Insignia Support
- Pros mentioned:Size
Good price and decent size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size fridge with decent storage. Have not purchased this brand before but read good reviews. For the price it's worth giving it a try and added warranty.
I would recommend this to a friend - Pros mentioned:Capacity
The perfect size fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product!!! It’s so spacious, easy temperature controls and the lighting is very bright!
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
The one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love, my kids, love it. My whole family loves it. It's spacious and it even has an alarm in it just in case the kiddos mistakenly leaves the door open. Can't forget that it absolutely looks BEAUTIFUL. Never thought I would call a refrigerator beautiful but here I am
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your wonderful feedback! We're thrilled to hear that the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator is a hit with your entire family. It's great to know that its spacious design and handy door alarm are making a difference in your home. And we agree, it does look beautiful! If you have any other comments or need assistance, feel free to reach out. Enjoy your stylish and functional refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
- Pros mentioned:Overall performance
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was Excellent, The online person tgat assisted me with my purchase was FANTASTIC. The deluvery guys were Excellent
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Insignia Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Works as it should. It loghts up good and is pretty quiet.
I would recommend this to a friend - Pros mentioned:Design, Noise level, Overall performance
Should be #1 on you list.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great inexpensive refrigerator. It's stylish, quite, and gets the job done.
I would recommend this to a friend - Pros mentioned:Size
Great choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt delivery, great looking, perfect size, great price, and have 18 months to pay interest free!
I would recommend this to a friend - Pros mentioned:Overall performance
Love my refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my refrigerator. It runs really good. At first it had a loud noise which I seen other complain as well. But you have to use a screw driver to loosen the cover over the condenser it sits right against the cover and makes that vibration noise. After you loosen it you won't hear anymore.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your love for the Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator! We're glad to hear it's running well for you. Your tip about loosening the condenser cover to stop the vibration noise is super helpful. If you ever have more feedback or need assistance, we're here for you. Enjoy your refrigerator!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Size
Great fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Everything stays cold/frozen perfectly. The color fits well with our other appliances and the size is also great for our kitchen. We would buy this again later in life when the time came.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia refrigerator! It's great to hear that it meets all your needs and fits well in your kitchen. If you ever do decide to purchase it again in the future, you can rest assured that you'll be getting a reliable appliance. Enjoy your new fridge! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:SizeCons mentioned:Shelving
Great fridge for great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Large Sized fridge.freezer for a great price. Only issue was got couple cracked trays. Called Bestbuy parts and they are sending replacement friday in a few days and will take old fridge away same time.
I would recommend this to a friend - Pros mentioned:Noise level
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick and easy. The fridge has been keeping everything cold and it's very quiet. I like the door alarm since my kids seem to not close the doors so we get the alarm and shut it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kenk. Thank you for sharing your positive experience with our delivery service and fridge features. We're delighted to hear that the fridge is meeting your expectations, especially with its quiet operation and helpful door alarm. We appreciate your feedback! Ivy | Insignia Support. https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
- Pros mentioned:Overall performance, Size
Happy with my new Insignia Refrigerator/Freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this refrigerator has exceeded my expectations. Great size for the top freezer. Appearance is very nice.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that it has exceeded your expectations and that you appreciate the great size of the top freezer and its nice appearance.
Your positive feedback means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Capacity, Design
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so much Very good capacity Good quality I like the design
I would recommend this to a friend - Cons mentioned:Shelving
Good for the price but the pastic shelves are bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A couple of the plastic shelves inside the fridge came broken, is there any way to get replacements? The fridge stays cold and works fine otherwise. The doors are self closing which I find annoying. But for the price I cant complain too much.
I would recommend this to a friend - Pros mentioned:Noise level
Affordable, spacious for two adults, overall good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase. Perfect fit for two adults. At times I can hear a motor running but it’s mostly quiet. Easy to clean inside and outside. LED lights for both freezer and refrigerator are a nice feature.
I would recommend this to a friend - Pros mentioned:Design
Excellent Garage Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a failing garage fridge with this beauty, which was on sale. Sleek, lots of room, great shelves and bins and perfectly holding desired temperature. The installation and delivery was a breeze, as was hauling away the old fridge.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Sleek spacious great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge love it very sleek and spacious! It cooled down quickly as well and has plenty of room in freezer and fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the fantastic feedback! We're thrilled to hear that you're loving your sleek and spacious Insignia™ refrigerator. It's great to know it cooled down quickly and has ample room for all your needs. Enjoy your new appliance!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Wonderful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge with good shelf space and great temperature control!
I would recommend this to a friend- Pros mentioned:Size
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my refrigerator, The right size an alarm sounds when the door is open for too long.
I would recommend this to a friend
