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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 263 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the spaciousness, price, and design of the 20.5 Cu. Ft. Top-Freezer Refrigerator. They appreciate its good quality, stainless steel finish, and cooling capacity. However, some customers have mentioned that it can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 263 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Works as it should. It loghts up good and is pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Should be #1 on you list.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive refrigerator. It's stylish, quite, and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much Very good capacity Good quality I like the design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Happy with my new Insignia Refrigerator/Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this refrigerator has exceeded my expectations. Great size for the top freezer. Appearance is very nice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that it has exceeded your expectations and that you appreciate the great size of the top freezer and its nice appearance.

      Your positive feedback means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator. It runs really good. At first it had a loud noise which I seen other complain as well. But you have to use a screw driver to loosen the cover over the condenser it sits right against the cover and makes that vibration noise. After you loosen it you won't hear anymore.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your love for the Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator! We're glad to hear it's running well for you. Your tip about loosening the condenser cover to stop the vibration noise is super helpful. If you ever have more feedback or need assistance, we're here for you. Enjoy your refrigerator!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Everything stays cold/frozen perfectly. The color fits well with our other appliances and the size is also great for our kitchen. We would buy this again later in life when the time came.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia refrigerator! It's great to hear that it meets all your needs and fits well in your kitchen. If you ever do decide to purchase it again in the future, you can rest assured that you'll be getting a reliable appliance. Enjoy your new fridge! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size
    Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Great fridge for great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Large Sized fridge.freezer for a great price. Only issue was got couple cracked trays. Called Bestbuy parts and they are sending replacement friday in a few days and will take old fridge away same time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and easy. The fridge has been keeping everything cold and it's very quiet. I like the door alarm since my kids seem to not close the doors so we get the alarm and shut it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Affordable, spacious for two adults, overall good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Perfect fit for two adults. At times I can hear a motor running but it’s mostly quiet. Easy to clean inside and outside. LED lights for both freezer and refrigerator are a nice feature.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Good for the price but the pastic shelves are bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of the plastic shelves inside the fridge came broken, is there any way to get replacements? The fridge stays cold and works fine otherwise. The doors are self closing which I find annoying. But for the price I cant complain too much.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Garage Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a failing garage fridge with this beauty, which was on sale. Sleek, lots of room, great shelves and bins and perfectly holding desired temperature. The installation and delivery was a breeze, as was hauling away the old fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's an ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitst fridge delivered with the top crunched. Asked for a new one on the spot. I waited less than a week, received a replacement. The doors have to be shut all the way otherwise if you push it gets stuck and does not close. I'm not that happy with this product. It runs great, other than the structural issues it seems good. O feel I paid too much money for what it's worth.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Small and Valuable for Studio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is sturdy but very small. Will definitely need a larger fridge. It is great for a studio apartment but not a full home. Would purchase for my daughter when she is off to college.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Sleek spacious great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge love it very sleek and spacious! It cooled down quickly as well and has plenty of room in freezer and fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic feedback! We're thrilled to hear that you're loving your sleek and spacious Insignia™ refrigerator. It's great to know it cooled down quickly and has ample room for all your needs. Enjoy your new appliance!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliances it has a lot of room in the freezer and fridge and it doesn't run constantly. It keeps the right temperature in the fridge and freezer Which I appreciate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Small but fits a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space on the door is smaller in size but makes. Good use of the room it has! Have had it for a week and all is working well so far.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the feedback. We're glad to hear you're enjoying the storage design and that everything is working well so far. It's great to know the compact size is still offering practical space and functionality.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bought it for my mom and she loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, clean finish, spacious, and easy installation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! It's the perfect size for our rental, it's sleek and modern looking! If you catch it on sale, that's all the better! We give it 5 stars, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Overall great fridge for it's price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, decent space. I don't like if you don't physically close the doors all the way they don't close themselves however the fridge will beep if the door is left open to long so it st least tells you that you didn't close the door all the way

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's a helpful and balanced review! We're glad you're enjoying the fridge's decent space and overall performance. It's good to know that the door closure requires a physical push, but we appreciate you pointing out the helpful door-open alarm feature. It's great that the alarm alerts you if the door isn't fully closed. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was Excellent, The online person tgat assisted me with my purchase was FANTASTIC. The deluvery guys were Excellent

    I would recommend this to a friend