Customer Ratings & Reviews
- Model:
- NS-RTM20SS3
- SKU:
- 6507733
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers love the spaciousness, price, and design of the 20.5 Cu. Ft. Top-Freezer Refrigerator. They appreciate its good quality, stainless steel finish, and cooling capacity. However, some customers have mentioned that it can be noisy at times.
This summary was generated by AI based on customer reviews.
Noisy and too deep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this refrigerator does its job, I cannot say it's amazing. It looks sleek, but there is a lot of space wasted in the back. Lesson #1 is but a slightly wider fridge, not a slightly deeper. Another not-so-good thing about it is the noise. Fortunately, none of us sleep near it as it makes almopst as much noise as a portable A/C. Overall, the EFFORT to put this in our house and the fact that we didn't want to deal with getting another one was the only reason to keep this one.
No, I would not recommend this to a friend- Pros mentioned:Noise level, Overall performance
Ensigna refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine so far love it will recommended no noise
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that our product is working fine for you and that you love it. It's great to know that it's quiet and that you would recommend it. We appreciate you sharing your positive experience!
- Carl | Insignia Products
- Pros mentioned:Design, Overall performance
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is well designed and works great. The freezer is amazingly cold.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the **Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator**! It’s wonderful to hear that you find it well-designed and that it performs excellently. A cold freezer is definitely a key feature for keeping your food fresh!
If you have any specific features you particularly enjoy or tips for using it, feel free to share. Your insights can be helpful for others considering this fridge! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this Refrigerator for my own personal use
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product would buy again if needed very professional installation
I would recommend this to a friend Insignia the best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Electricity savers. Good storage space
I would recommend this to a friend- Pros mentioned:Design, Noise level
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. The design is very nice & modern. It has more than space for storage and what I really love is how quiet this fridge is.
I would recommend this to a friend - Pros mentioned:Overall performance
Positive review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful buy works great and easy to move around has wheels very nice refrigerator and priced very well so if someone is looking for a refrigerator I would really feel comfortable recommending this item
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review, CalvinC! We're delighted to hear that you're enjoying the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator. It's great to know that it works well, is easy to move around, and is priced competitively. Your recommendation means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new refrigerator!
- Shiela | Insignia Support
- Pros mentioned:Overall performance, Size
Yaay
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well, decent size. We had a French door fridge but it kept breaking. This one has been great!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
replacement refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall this refrigerator performs well as expected, and very quiet. however its storage capacity seems a little smaller than what we expected.
I would recommend this to a friend - Pros mentioned:Capacity
insgnia 20.5 <3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a true cabinet depth unit. It is important to note that the actual "cabinet" of a cabinet depth refrigerator is the same depth as the cabinets around it, but the doors actually extend beyond the depth of the surrounding cabinets-- this is important, otherwise, the doors would not be able to swing out and open. That said, it is 4" shallower than the full-depth Kitchen Aid unit we replaced, yet it has more usable capacity, especially in the door shelves. We are very happy with the insignia.
I would recommend this to a friend - Pros mentioned:Capacity
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy inside. Took a few hours to get cold. Delivered and set up in a very professional way
I would recommend this to a friend - Pros mentioned:Size
Good for its size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very limited on the size of refrigerator that will fit in our kitchen. This one fits, and the layout of the door shelves and inner shelves is very good. Several of similar size had much more restricted use of space inside.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're pleased to hear that our refrigerator fits well in your kitchen and that you appreciate the efficient layout of the shelves. Your satisfaction is important to us, and we're glad our product meets your needs perfectly!
- Carl | Insignia Products
- Pros mentioned:Design
Well made refrigerator & excellent delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy and well designed. The only drawback was there is not enough room on the door shelf to put the eggs. The delivery service was excellent.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear you're finding the refrigerator very roomy and well-designed! We appreciate your feedback about the door shelf not having enough space for eggs. We'll definitely take that into consideration for future designs. It's also wonderful to know the delivery service was excellent! - Carl | Insignia Products
- Pros mentioned:Capacity, Noise level
Quite and Much more storage room than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more space inside than my side by side that I replaced! Nice layout and is very quiet. I haven't had it long, but so far so good!
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Nice Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, works as it should. I was surprised how much freezer space there was.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jamers, thank you for the feedback! We are glad to hear that you are enjoying the ample freezer space in our refrigerator. If you have any other comments or suggestions, please feel free to share. -Carlo, Insignia Support
- Pros mentioned:Size
I really like it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, it's bigger and got plenty of storrage, after getting used to the difference - came from a 25.? cuft Samsung French door fridge, so yes it was different Pro: nice size, stainless steel, so far no problems at all Con: I kept hiting my head on the inside fridge, and it seems to be lower BUT may not be Insignia fault - I noticed ALL or some of the appliances are lower hmm easy fix I had my husband and son put it on a pedistal so now right height
I would recommend this to a friend Noisy and door rarely closes on its own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy fridge. Door tends to stay open... at least it has an open door alarm. But the design is poor!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Sleek & Spacious Energy Efficient Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING this fridge is so spacious on the inside of the fridge and freezer. Very sleek looking. BEST pricing on a fridge this size and in stainless steal. Furthermore I love the customer support that I get with Best Buy. Delivery is always a breeze. LONG TIME customer and will always buy from Best Buy.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything. Was as ordered. Installation was done on time and professionally. Refrigerators looks great
I would recommend this to a friend