Customer Ratings & Reviews
- Model:
- NS-RTM20SS3
- SKU:
- 6507733
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers love the spaciousness, price, and design of the 20.5 Cu. Ft. Top-Freezer Refrigerator. They appreciate its good quality, stainless steel finish, and cooling capacity. However, some customers have mentioned that it can be noisy at times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Good Frig
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this purchase. Has a light in freezer, and of course in the frig. Freezer is pretty roomy. It is a little noisy at times, but over all I would recommend this product. Very good for the price.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything. Was as ordered. Installation was done on time and professionally. Refrigerators looks great
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Good refrigirator for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as backup and does the job. Good space and cools as expected.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge for the garage! Looks great and holds a lot!
I would recommend this to a friend Wonderful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge with good shelf space and great temperature control!
I would recommend this to a friend- Pros mentioned:Capacity
Good for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent fridge for the money for sure. Not a big fan of the bottom section metal fabrication. You can see an overall overall imprint from the manufacturing. You can't see it dead on but can at certain angles. We use this in the garage and it does a great job. Larger than expected freezer section.
I would recommend this to a friend - Cons mentioned:Shelving
Nice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge for the peice the guys that dropped it off were very nice and quick. One of the shelfs were broken i didnt notice till i started putting food and drinks back into it but the manager at our local bestbuy was extreamly helpfull with getting us a new one
I would recommend this to a friend - Pros mentioned:Overall performance
THE BEST HANDS DOWN FOR A OPEN BOX
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator I've ever owned. And a special thank you to the staff at Best Buy New Brunswick location in NJ for helping us find this amazing product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CandiceG,
Thank you for your wonderful review of the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that it's the best refrigerator you've ever owned. It's also great to know that the staff at the Best Buy New Brunswick location in NJ were able to assist you in finding this amazing product. Your feedback is greatly appreciated and helps us continue to provide excellent service and quality products. Patricia | Insignia Support
- Pros mentioned:Capacity
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good fridge is more spacious than I thought it would be. Freezer is a nice size and holds plenty of stuff. The real test will be a a year or two from now will it hold up?
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that you’re enjoying the spaciousness of your new fridge and that the freezer is meeting your storage needs. It’s always great to know our products are making a positive impact. If you have any other comments or need assistance, feel free to reach out. Your satisfaction is important to us!- Carl | Insignia Products
Fridge is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great. We only had issues with with the delivery of the wrong product the first time, which we had to wait another week for the new one..... and then a very noticeable dent on the door after the second delivery.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ymvknb, thank you for your feedback. We’re truly sorry to hear about the issues you faced with the delivery of your fridge. While we’re glad that the fridge itself is to your liking, we understand how frustrating it must have been to receive the wrong product initially and then to encounter a dent upon the second delivery. Please rest assured that we take your feedback seriously and are looking into our delivery processes to ensure that such errors are not repeated. Your experience is important to us, and we’re committed to making things right. If you haven’t already, please reach out to our customer service team so we can address the damage to your satisfaction. Thank you for your patience and for bringing this matter to our attention. -Carlo, Insignia Products
new refrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its smaller than are other refrig and the freezer door will not close on its own, you always half turn and close the door won't do it by itsrlf.
I would recommend this to a friendGood value for this fridge/freezer combo.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator/freezer combo for the lower cost of other brands. Able to adjust the temperatures, but not digital. Nice space with no ice maker taking up space in the freezer - good for an inexpensive second fridge/freezer
I would recommend this to a friend- Pros mentioned:Capacity
Stainless steel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, well made , nice ice maker and plenty of room.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your positive feedback on the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you find it well-made and spacious, and that you're enjoying the nice ice maker.
If you have any other questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
Huge upgrade coming from a very old fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought used appliances when we moved into our place. This fridge represents a massive upgrade. Clean. Lights in freezer. Space. Efficient. Plus, with the deal, we scored a nice standalone freezer. Really great deal! Only knocked a point for a minor scratch in setup. Things happen.
I would recommend this to a friend- Cons mentioned:Shelving
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very ez to use, love the satin finish, wish it came with more shelves. Love it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you find the product easy to use and love the satin finish. We appreciate your suggestion about including more shelves. Your comments help us understand where we can make enhancements to better serve you. Keith | Insignia Support
Roomy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Bought as spare but i think i will use it as my main.
I would recommend this to a friend- Pros mentioned:Size
Refridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit the space perfect. Professional installation.
I would recommend this to a friend - Pros mentioned:Design
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything seems to working great. But you must make sure the door is closed, it is not self closing. I like that there are no handles a nice sleek look. Insulation was quick, the delivery men were very nice and efficient.
I would recommend this to a friend Perfect for our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for our needs - we have it as a second refrigerator in our garage. Lots of space and stays cold!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re delighted to hear that the refrigerator is perfect for your needs as a second fridge in your garage. It’s great to know that it offers plenty of space and keeps everything cold. Enjoy the extra storage and convenience! Keith | Insignia Support
- Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. More room than expected. It’s not too bulky.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! Thank you for your positive feedback. We're glad you're pleased with your refrigerator, especially that it offers more room than expected and isn't too bulky. We understand how important it is to have a refrigerator that maximizes space without being cumbersome. We appreciate you taking the time to share your satisfaction.
Keith | Insignia Support
