Customer Ratings & Reviews
- Model:
- NS-RTM20SS3
- SKU:
- 6507733
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers love the spaciousness, price, and design of the 20.5 Cu. Ft. Top-Freezer Refrigerator. They appreciate its good quality, stainless steel finish, and cooling capacity. However, some customers have mentioned that it can be noisy at times.
This summary was generated by AI based on customer reviews.
Basic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a basic fridge, nothing fancy for the price .
No, I would not recommend this to a friend- Pros mentioned:Capacity, Overall performance
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge for the garage! Looks great and holds a lot!
I would recommend this to a friend - Pros mentioned:Capacity
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good fridge is more spacious than I thought it would be. Freezer is a nice size and holds plenty of stuff. The real test will be a a year or two from now will it hold up?
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that you’re enjoying the spaciousness of your new fridge and that the freezer is meeting your storage needs. It’s always great to know our products are making a positive impact. If you have any other comments or need assistance, feel free to reach out. Your satisfaction is important to us!- Carl | Insignia Products
Fridge is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great. We only had issues with with the delivery of the wrong product the first time, which we had to wait another week for the new one..... and then a very noticeable dent on the door after the second delivery.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ymvknb, thank you for your feedback. We’re truly sorry to hear about the issues you faced with the delivery of your fridge. While we’re glad that the fridge itself is to your liking, we understand how frustrating it must have been to receive the wrong product initially and then to encounter a dent upon the second delivery. Please rest assured that we take your feedback seriously and are looking into our delivery processes to ensure that such errors are not repeated. Your experience is important to us, and we’re committed to making things right. If you haven’t already, please reach out to our customer service team so we can address the damage to your satisfaction. Thank you for your patience and for bringing this matter to our attention. -Carlo, Insignia Products
- Cons mentioned:Shelving
Nice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge for the peice the guys that dropped it off were very nice and quick. One of the shelfs were broken i didnt notice till i started putting food and drinks back into it but the manager at our local bestbuy was extreamly helpfull with getting us a new one
I would recommend this to a friend - Pros mentioned:Capacity
Good for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent fridge for the money for sure. Not a big fan of the bottom section metal fabrication. You can see an overall overall imprint from the manufacturing. You can't see it dead on but can at certain angles. We use this in the garage and it does a great job. Larger than expected freezer section.
I would recommend this to a friend Good value for this fridge/freezer combo.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator/freezer combo for the lower cost of other brands. Able to adjust the temperatures, but not digital. Nice space with no ice maker taking up space in the freezer - good for an inexpensive second fridge/freezer
I would recommend this to a friendHuge upgrade coming from a very old fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought used appliances when we moved into our place. This fridge represents a massive upgrade. Clean. Lights in freezer. Space. Efficient. Plus, with the deal, we scored a nice standalone freezer. Really great deal! Only knocked a point for a minor scratch in setup. Things happen.
I would recommend this to a friend- Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. More room than expected. It’s not too bulky.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! Thank you for your positive feedback. We're glad you're pleased with your refrigerator, especially that it offers more room than expected and isn't too bulky. We understand how important it is to have a refrigerator that maximizes space without being cumbersome. We appreciate you taking the time to share your satisfaction.
Keith | Insignia Support
Perfect for our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for our needs - we have it as a second refrigerator in our garage. Lots of space and stays cold!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re delighted to hear that the refrigerator is perfect for your needs as a second fridge in your garage. It’s great to know that it offers plenty of space and keeps everything cold. Enjoy the extra storage and convenience! Keith | Insignia Support
- Pros mentioned:Design
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything seems to working great. But you must make sure the door is closed, it is not self closing. I like that there are no handles a nice sleek look. Insulation was quick, the delivery men were very nice and efficient.
I would recommend this to a friend - Pros mentioned:Design
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but door doesn’t close automatically. Kit has a beautiful deign
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator. We're glad to hear that you appreciate the beautiful design. However, we're sorry to hear about the issue with the door not closing automatically.
Your input is valuable to us, and we'll make sure to pass it along to our product development team. If you need any assistance or have further concerns, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best possible experience with our products. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Capacity
New Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More spacious than expected! Clean and ease to hook up.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator. We're delighted to hear that it exceeded your expectations in terms of space and was easy to set up. Your feedback is greatly appreciated, and we're glad the refrigerator meets your needs. If you have any further comments or need assistance, please feel free to reach out. Ivy | Insignia Support
Good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a decent refrigerator. Kinda wishing i bought the ice maker for it. A little noisy a times but not bad for the price.
I would recommend this to a friendNice but a bit noisy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is roomy and looked nice, but it is noisy compared to my former fridge. The noise is not so loud, but it is annoying when it starts, and my kids would be like "daddy, what is that?"
I would recommend this to a friend- Pros mentioned:Overall performance
Love the storage capacity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed one for the garage so I bought it from the outlet (new) and works really well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285";
- Pros mentioned:Overall performance
Jairo Huilar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working as I was expecting. In the future I will buy more of this product for my rentals. I like to do business with best buy people they are friendly and made me feel great and want to buy the appliances that I will need to replace the old ones .
I would recommend this to a friend - Pros mentioned:Capacity
Basement Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a fridge for our basement where we host family/ friends parties. This fridge was very affordable at $699 compared to the competitors at the same cu. Ft.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dimebonics, thank you for your interest to our Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
- Pros mentioned:Size
New
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice fridge that has good amount of space. I like it for the space it has
I would recommend this to a friend - Pros mentioned:Overall performance
Needed a fridge got one for less!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good budget fridge. Would buy again if I needed one or would recommend to family.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BeverleL! Thanks for sharing your thoughts on the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator. It’s great to hear that you find it to be a good budget option and that you’d recommend it to your family. Your feedback is really valuable! Patricia | Insignia Support
