Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 766 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, price, and size of the 20 W Qi Certified Dual Wireless Charging Pad. Many appreciate its compact design and ability to charge two phones simultaneously, although some users note that phone placement can be finicky and the charging pad may generate some heat. A few customers mentioned concerns about compatibility with certain phone models and the length of the power cord. Overall, the positive feedback on value and convenience outweighs the reported minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 766 reviews
  • Cons mentioned:
    Placement

    Rated 2 out of 5 stars

    Okay charger

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger was okay. Nothing great. I found that i had to put my phone a certain way for it to work. Otherwise it waa fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this for my son and it works really good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use charger!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed when my charging port stop working. I can charge my phone and my earpods at the same time. The fact that it was on sale made it an even better buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but doesn’t charge ur iPhone watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Product, neither happy nor sad with the purchas

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product but I took 2 star because of the misleading description. It says 20W but it’s actually 10W on each side. Does the job but definitely not a fast charger.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Very slow charging

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow charging. The battery is drained faster than charging if I'm doing a screen share on my Samsung galaxy S21. Our IPhone 12 has stopped charging on it after 6months of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly no issues at all

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charging pad. Does exactly what it says. Wish the charging radius was a little bigger. But that’s most wireless chargers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our household charging needs. To cables to unplug, no dock to worry about getting dirty. We have it on our head board, phones are then at an easy reach to grab when the alarms go off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winning Charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with only one item charging at a time or with both charging simultaneously. Good purchase for those needing to charge any of the new iPhone 12 cell phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent peice of hardware. This does the job and while it's not the fastest I like this for my kids and I headphones. The simultaneous charging is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t recommend

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend, worked good for a little but now it heats my phone up from charging wirelessly. If it’s a little off center it won’t charge. Had some nights where I thought I put it on and woke up to a dead phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Doesn’t work with cover on

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You had to put your phone in a very specific position to charge it. It takes a long time and you can’t use it with the cover on

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 20 W Qi Certified Dual Wireless Charging Pad for Android/iPhone. We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    wireless charger works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Wireless charging is slower than wired but it is not a problem…. I love the convenience of wireless charging Sales price at $20 is a good bargain and shipping was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good/Cheap Wireless Charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger works great! I love how it came with the brick which made it much easier for me to use. I only wish it was 30w but hey it was cheap!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works... kind of. You can only charge one phone at a time. When placing another phone on the device the power is drawn from the original. It's probably my bad, incorrect wattage. Otherwise, it works okay. Just be weary.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as well as expected had hard time finding the right spot for charging. I would bing and came back later and the phone was not charging. Returned the poduct.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every night and have it next to my bed. I’m definitely buying one more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to the "real" one

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one uses a proprietary cable that cannot be disconnected from unit but cord length was adequate and works as intended. Used by 2 people on a home office desk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent wireless charger, a bit slow.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively slow charging, especially when charging two phones or wireless charging devices at the same time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really neat. Works well with 4 different phones, through cases, that we have tried so far.

    I would recommend this to a friend