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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 766 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, price, and size of the 20 W Qi Certified Dual Wireless Charging Pad. Many appreciate its compact design and ability to charge two phones simultaneously, although some users note that phone placement can be finicky and the charging pad may generate some heat. A few customers mentioned concerns about compatibility with certain phone models and the length of the power cord. Overall, the positive feedback on value and convenience outweighs the reported minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 766 reviews
  • Rated 5 out of 5 stars

    Great inexpensive dual charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive dual charger. It works well. Use it at work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Slow charging but great for the price though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy setup, no complaints, worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges fast, no hassle of plugging in cord! Great buy

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Dual phone charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an otterbox cover or something thick like that it won't charge your phone. Also your phone without the cover has to lay just so or it won't charge. Wouldn't buy this again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Carpenter,

      Thank you for your feedback. It is important to improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good luck on the first test and then you will be on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wished that it could charge an Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it serves its purpose! great product !!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure I’d reccomend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about this charger. Doesn’t feel sturdy, it’s light so it doesnt stay put. It was a cheap purchase so it’s not bad for a couple bucks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    There’s better chargers out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this product. My phone that’s in a normal case has to be placed just right on the charger in order for it to charge. Purchased a upright charger of Amazon that is much easier for charging. Don’t have slide the phone around to find the small sweet spot.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not work with Samsung Galaxy...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to charge my phone and watch at the same time but it won't charge my phone because of my pop-socket and it won't charge my Galaxy Watch because reasons??..... Avoid at all costs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wireless charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product. Does not do the job as described,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this in store and I was like “wow this isn’t so expensive and I could charge 2 things at a time” so I decided to buy the charger. After a week or so I ended up regretting this decision. The quality was very cheap and was not up to my standards. When I unplugged the charger from the wall the wire and the chargers brick just came apart like a Lego. I return it and got in store credit and just ended up buying a MagSafe charger. Overall just don’t buy this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is so slow. I thought that it would be fast but no it takes a whole day to charge an iPhone 11. I’d say 5-7 hours. Ridiculous. It’s only good for charging overnight when you don’t use your phone a lot obviously.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alfonso!

      Thank you for sharing your experience with our 20W Qi Certified Dual Wireless Charging Pad. We know how frustrating is when a charger is not charging properly your unit. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Misleading description

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have noted, it's not a 20w charger. On the box, it says 10 x 2. So you get two 10w chargers. No further comments about that misleading description, they know already... I have an Otterbox on a Note 8 (cases for newer version may have better luck) but even just taking off outter shell didn't guarantee it would reliably charge. No charge at all through entire case. Charge was also slow for my phone. Says there's a fast charge option, but I'm not sure how it decides when that'll kick on. Seemed random.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it's very difficult to set the phone, it's not very easy to use because you need to find the sweet spot for the phone start charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Go a different route

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreliable charging, it got to a point the device could not be trusted to charge on a regular basis.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Best Buy Blunder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box clearly stated it would charge Android and IPhone devices..when charging an Android device it warns you that this is not compatible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for me! No place to use it and my phones are in cases that didn’t allow my phone to charge it which makes it to much of a hassle

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TikiMama4,

      Thank you for taking the time to review our Insignia™ - 20 W Qi Certified Dual Wireless Charging Pad for Android/iPhone - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Waste of Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after charging all day. It doesn’t work without being plugged into the wall. Not worth the buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CCJ1010,

      Please accept my apologies on the behalf of Insignia Products for the inconvenience caused, I know that this could be an unfortunate situation. But we would be happy to assist you and get this issue resolved. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.

      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia