Customer Ratings & Reviews
- Model:
- NS-MWPC10K2
- SKU:
- 6409300
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, price, and size of the 20 W Qi Certified Dual Wireless Charging Pad. Many appreciate its compact design and ability to charge two phones simultaneously, although some users note that phone placement can be finicky and the charging pad may generate some heat. A few customers mentioned concerns about compatibility with certain phone models and the length of the power cord. Overall, the positive feedback on value and convenience outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an otter box defender on my iPhone and I can only get it to charge every now and then. It works great on my wife’s phone with a smaller case.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kevin,
We appreciate your response. It helps us to continue improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
so so
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good on price but doesn't alway charge my devices even though the devices indicate they are being charged
I would recommend this to a friendNot the best charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If my iPhone 13 Pro or 14 pro isn’t placed exactly center this charger will cause them to overheat to the point of powering off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tw2021,
Thank you for taking the time to review our wireless charging pad, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
- Cons mentioned:Compatibility
garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk dose not work do not waste your money you can not charge watches or phones with any kind of case on it
No, I would not recommend this to a friend Not good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not easy to get the correcto position so the phone can start charging. Not very fast at charging. The cable is too short.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Insignia™ - 20 W Qi Certified Dual Wireless Charging Pad for Android/iPhone - Black. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Louise
www.insigniaproducts.com/support
- Cons mentioned:Heat
Overheats the surface it sitting on
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charging plate really starts to heat up with years making whatever surface it’s sitting on really hot.
No, I would not recommend this to a friend two phone charger junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can put our phones on it and it says they are charging but the next morning they have not charged, just continued to discharge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 20 W Qi Certified Dual Wireless Charging Pad for Android/iPhone! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Placement
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find exact spot to set the phone down even without a phone case.
No, I would not recommend this to a friend Just Okay, could be better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the dual charging functionality; however, wish my devices could charge a bit faster. Overall, this product is okay, just have patience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless charging pad. I am sorry to read that the unit is charging slow, but appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Battery life
Terrible product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DON’T buy this!!!! It charges your phone fast but drains the battery if you leave it on there. Waste of money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tomm!
Thank you for writing a review about our 20W Charging Pad. We know how annoying is when a product does not work as expected. We would love to check this situation further with you, so please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Qi wireless charge doesn’t work all the time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the charging doesn’t start when the phone isn’t properly aligned. Very frustrating when I’m in a hurry and I just want to set my phone down
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking your time to write a review about our Wireless Charging Pad! We understand how frustrating is that your phone does not charge if you don't keep it in the right position. We would love to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Wireless charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a Cheaper price it's not good quality item Cell phone become HOT in 3 minutes charging
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Mm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 star, because it doesnt work with an older phones. ( android) needed for a trip.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Dual Wireless Charging Pad, I understand how important it is to stay connected and not being able to do so can't never be fun, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us | Maria P. Insignia Support
Stops charging constantly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a week, then it started randomly flashing red and stopping the charging process overnight. Now it's to the point this is happening almost every night. If I hadn't thrown out the packaging I would return it for a refund. Their has been numerous days I'm starting out with less than 25% charge because of this useless charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Yoloific,
Thank you so much for writing a review for our 20 W Qi Certified Dual Wireless Charging Pad for Android/iPhone - Black, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating that it won't charge your device, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Insignia Support
Louise
www.insigniaproducts.com/support
Heats up the phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It heats up a lot while charging the phones. Also the individual charging capacity is only 10 watts.
No, I would not recommend this to a friendJust Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item only worked with one of my phones, They are both Iphones. I purchased this so I could charge both phones at ones.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, We appreciate you taking the time to provide your feedback about our Wireless Charging Pad. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
It’s just okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work all that great. You have to place your phone on it a certain way. Takes a whiiiiile to charge.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Not for iPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for mi iPhone it would jump off the charger
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the charging pad. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Sub par out of date charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with my Galaxy 4 watch so I returned it
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Doesn't work on all Samsung devices.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work on the Samsung A52 as stated on the description.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 20 W Qi Certified Dual Wireless Charging Pad For Android/iPhone. I understand it didn't work with your Samsung A52 and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us