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Customer reviews

Rating 4 out of 5 stars with 766 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, price, and size of the 20 W Qi Certified Dual Wireless Charging Pad. Many appreciate its compact design and ability to charge two phones simultaneously, although some users note that phone placement can be finicky and the charging pad may generate some heat. A few customers mentioned concerns about compatibility with certain phone models and the length of the power cord. Overall, the positive feedback on value and convenience outweighs the reported minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 766 reviews
  • Rated 1 out of 5 stars

    disapponted,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of money, does not charge my note20 or didnt charge iphone best for buds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product & couldn't use it due to my phone wasn't qualified

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TimothyB,

      Thanks for taking the time and effort to leave a review our Insignia™ - 20 W Qi Certified Dual Wireless Charging Pad for Android/iPhone - Black. We sincerely apologize for this disappointing experience that you had with our product since you were unable to use it due to the incompatibility of the device. We will use the feedback to make us better and to ensure we can provide you a satisfactory experience. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor performer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse than 1 star - poor, sketchy performance. Much slower than charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,
      Thank you for writing a review about our Insignia™ - 20 W Qi Certified Dual Wireless Charging Pad for Android/iPhone - Black. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a couple days and now it doesn’t ! Power is on but doesn’t show it’s charging phone or charge it !!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Theone!

      Thank you for writing a review about our 20W Qi Charging Pad! We understand how annoying is when a charging pad stops charging your phone. We would love to assist you further! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about 1 week..didn't charge an iPhone 12 past 80%, now doesn't work. Not good don't buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!
      Thank you for taking the time to leave a quick review of our Dual Wireless Charging Pad, I completely understand how important it is to keep our phones fully charged and not being able to do so can never be fun, I would kindly ask you to contact us using the link below, we'll be more than happy to help you address this situation:
      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    dual charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work well 1 side or the other did not charge all the time returned and purchased single chargers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Number zero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In wireless charging products this one is number zero 0. Don’t buy or recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine at first but after a day or so ot made my phone extremely hot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works about 1 in 10 times to charge 2 Samsung phones.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 20 W Qi Certified Dual Wireless Charging Pad for Android/iPhone! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good for a big phone hard to get it to charge..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lexaz!

      Thank you for taking the time to review our Insignia - 20 W Qi Certified Dual Wireless Charging Pad for Android/iPhone - Black, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Toslow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes to long to get a full change. Over 24 hours. Will take it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Sometimes price matters. I wouldn’t recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Fire,

      Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this charge. Less a moths doesn’t work. 20 W but really 10 W each one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money! Wouldn’t even charge an iPhone 12 playing audible at night.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless pad. I am sorry to read that you are having issues with the unit. Kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product, place phone on it, charges for 10 minutes then stops

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, We appreciate you taking the time to provide your feedback about our Wireless Charging Pad. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    OK

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK.................................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for several months and just stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over heating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It overheated my iPhone 12pro max. Takes to long to charge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tm21!

      Thank you for writing a review about our 20W Qi Certified Dual Wireless Charging Pad! We know how disheartening is when a charger overheats your product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Sam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow charging even if you charge one phone not worth it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the 20 W Qi Certified Dual Wireless Charging Pad. I am sorry to read that you are having charging issues with your wireless charging pad. Please help me by checking the following troubleshooting points:
      • Your device may charge more slowly with your charging station
      than a charging cable. This is normal behavior.
      • Make sure that your device is positioned in the center of a
      charging pad without your phone cover.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wireless charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not charge up past 60% overnight, disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 20 W Qi Certified Dual Wireless Charging Pad for Android. I understand it didn't charge past 60% and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia