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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 270 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers are satisfied with the 20W USB-C Compact Wall Charger Kit's portability, compact size, and compatibility with various devices including iPhones and iPads. Many appreciate its affordable price and the included USB-C cable. Positive feedback highlights the charger's ease of use and convenient design, particularly its foldable plug for travel. The charger's ability to power multiple devices is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 270 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Adapted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. It works so good. I recommend to buy this product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, RhondaS! We’re so happy to hear it’s powering your devices smoothly. Dependability means everything—thanks for the recommendation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extra charger

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger I purchased for my phone worked great and it was a good price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback, SALFun! We're happy to hear that the Insignia™ Compact Wall Charger Kit is working well for your phone and that you found it to be a great value. Your satisfaction means a lot, and we appreciate you taking the time to share your experience! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Inexpensive and the employees were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia chargers/cables work OK cheaper than APPL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, cheaper than Apple chargers. This one's 30 watts and charges plenty well. The new cord on the shelf's braided which should last longer, specially for rough handling little kids yanking on em. I buy BestBuy's Insignia cables and chargers, but never the crappy ones found at gas stations. C's are all they have now, so if you need a USB out of the AC power, get an Insignia pair of little cable jack converters. They're cheap enough.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed feedback! We’re glad to hear the charger is performing well and that the 30-watt output is meeting your needs. It’s great to know the braided cord adds durability, especially in households with active kids. We appreciate your continued trust in Insignia products and are happy to offer reliable alternatives to more expensive options.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go-to for anything electronic. The service is outstanding. The tech knowledge is unsurpassed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Compact and portable. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice charger and works well. Fast charger with extra long cord for a very good price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We're glad to hear that you're enjoying the charger and that it's performing well with fast charging and the convenience of an extra-long cord. It's always our goal to offer quality and value in every product.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Excellent Charger Kit: A Must-Have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this charger kit, and it has exceeded my expectations! The multiple charging options are incredibly convenient, allowing me to power up my devices quickly and efficiently. The build quality is impressive, and the compact design makes it perfect for travel. Highly recommend for anyone needing reliable charging solutions!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger easy to use and easy to travel with always

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Thomas! Easy to use and travel-friendly—sounds like it’s become a go-to charger for you!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this charger. It's so much faster than my last one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Katie! We’re so glad the charger is speeding things up for you — nothing better than a quick boost when you need it. Appreciate you sharing!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact and light weight. perfect for travel or home use

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you find the Insignia™ 20W USB-C Compact Wall Charger Kit convenient for both travel and home use. If you have any other thoughts or need assistance, feel free to reach out. Happy charging! -Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Wall Charger is Surprisingly Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the material the cord is made of. It is very durable and not as prone to tangles as the Apple brand one it replaced.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SusanH,

      Thank you for your review! We're delighted to hear that you love the material of our 20W USB-C Compact Wall Charger Kit's cord. It's great to know that you find it very durable and less prone to tangles compared to the Apple brand one it replaced. Your support means a lot to us! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Decent charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges. It's fine, it works for my grandma's phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Accessories item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service help and Great product. The charging block works very good and the price is worth it of $15.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TroleumD,

      Thank you for your positive feedback on the Insignia™ 20W USB-C Compact Wall Charger Kit. We're thrilled to hear that you had a great customer service experience and that you find the product to be of great value. It's wonderful to know that the charging block works very well for you and that you consider the price worth it. If you have any other comments or suggestions, please feel free to share them with us. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No complaints. I would recommend this to others.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Freida! We’re glad to hear the charger is working great for you. Simple, reliable, and worth recommending—just how we like it!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I like these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 45w before and was very pleased. I happened to need a 20w anyway and this came with a cable as well. I actually think I'm going to buy more of this design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Turbo charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I don't know why I didn't get one a couple years ago.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, BruceW! Sounds like this charger is making up for lost time—fast and reliable power is always a good call!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone charger was no longer working properly and wasn't charging my phone. Best Buy had exactly what I needed. Thanks for offering a great product that keeps my phone charged and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It changes so good that I really recommend. Y phone takes no time bro be fully charged.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, HermiloS! Love hearing how fast it charges your phone—sounds like it’s become a go-to essential for you!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charger kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger kit worked fine with my iPhone. No problems.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the feedback! Glad to hear the Insignia 20W USB-C Charger Kit delivered exactly what you needed—simple, reliable, and iPhone-ready without any fuss. Appreciate you sharing your experience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

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