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Customer Ratings & Reviews

Your price for this item is $7.99
The comparable value price is $8.99

Customer reviews

Rating 4.8 out of 5 stars with 1520 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the 20W USB-C Fast Charger for its charging speed, overall performance, and reasonable price. The charger's compact size and portability are also appreciated, along with its USB-C connectivity and compatibility with various iPhone models. Some customers mention the design looks great, and very few have noted issues with the charger heating up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,520 reviews
  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charger and it charges at 20 watt hours

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AndrewB,

      Thank you for writing a review about our 20W USB-C Fast Charger for iPhone 15/14/13/12/11/X/8 series, iPhone SE - White. We know how frustrating it is that the charger is not working well. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I'm paying that!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this item. The gentleman that sold me the phone said that my bill will be $36/mo. He assured me that my bill will never be more than that, no set up fees, no processing fees, etc. Now, I gat a $96. bill in the mail. You can have it back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card is too short. Also, the plug doesn't stay in the tablet very well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback about the Insignia™ 20W USB-C Fast Charger. I'm sorry to hear that the cord is too short and the plug doesn't stay securely in your tablet. We understand how important it is for a charger to be both convenient and reliable.

      Your comments are valuable to us, and we'll take them into consideration for future product improvements. If you haven't already, please reach out to our customer support team. They can assist you with troubleshooting or discuss possible solutions to address these issues.

      If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    works ok, but price is high

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 stars because of the price. I can get 2 of these from another vendor for less than I paid for one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cube

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky For something for a plug that has such a small inlet.I would expect a little bit better technology at the standage

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi FrancoP! Thank you for your feedback on Insignia™ - 20W USB-C Fast Charger for iPhone 15/14/13/12/11/X/8 series, iPhone SE. We understand how frustrating it can be when a plug is too bulky for a small inlet. It's disappointing when the design doesn't meet your expectations, especially when you're looking for something more efficient and technologically advance. Your feedback is valuable and should help improve future designs. If you have any questions, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-20w-usb-c-fast-charger-for-iphone-15-14-13-12-11-x-8-series-iphone-se-white/6495825.p?skuId=6495825 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia iPhone chargers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These charges are terrible! I bought multiple, so I know it’s just not one. You constantly have to move it, wiggle the prongs, etc. Then you might be lucky if it works!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reaching out and sharing your feedback about the Insignia 20W USB-C Fast Charger. I'm sorry to hear that you're experiencing issues with the performance of your chargers. Your satisfaction is important to us, and we take concerns like yours seriously.

      If the chargers are not functioning as expected, it could be due to a manufacturing defect or compatibility issue. I recommend checking to ensure that the charging port on your device and the connectors on the chargers are clean and free from debris. Additionally, using the charger with different devices or cables can help determine if the issue is specific to a certain setup.

      If the problem persists, please consider reaching out to our customer support team for further assistance. We can help troubleshoot the issue and discuss potential warranty options if necessary.

      Thank you again for your feedback, and we appreciate your support of the Insignia brand. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges my phone...maybe, will charge other things.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge. Suprised. Insignia procuts have always been bery good.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that the product isn’t charging as expected. It’s surprising to hear this, especially since you’ve had good experiences with Insignia products in the past. Your input is appreciated and will be shared with our team to help improve product reliability and performance.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Fooled by a defective look-a-like!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a major disappointment! The charger didn’t work. When plugged in my phone actually lost charge as if it wasn’t plugged in at all! I tried every outlet in my home hoping that it wasn’t the device that was defective, but it was. My phone died and I was stuck without phone service overnight. I am thankful no emergency happened. Total waist of money. It cost me $8. The old saying holds true “it it seems too go to be true” It’s too good to be true!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sharon,

      We apologize for your experience with this product. Hearing your feedback is really important to us so we can continue to improve the quality of this charger. You can contact us at (877) 467-4289 if you need further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Sporatic Plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to plug it in over and over and remove charging cord over and over to get it to work. The plug is the problem because the cord starts to charge 100% of the time with a different plug. I would return it but unfortunately I threw away the packaging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging plugs that fold in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those plugs that fold in and out are not too good. Make a mess up your electricity in your home.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MonicaB, for sharing your experience. We’re sorry to hear that the foldable plugs didn’t meet your expectations. Our goal is to provide reliable products, and we appreciate your feedback as it helps us improve. If you need any assistance, our support team is happy to help. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t even work for a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this based on the supposed equivalency to Apple products. I have never had an Apple charger fail. Over the past several weeks, I have noticed that when I plug my phone or iPad in for charging and return hours later that it has not charged at all. All devices charge properly using a different old Apple charger. Less than a year and this is junk. My old Apple chargers are up to eight years old and still working! Will return.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DaisyNaples,

      Thanks for taking the time and effort to leave a review about our Insignia™ - 20W USB-C Fast Charger for iPhone 15/14/13/12/11/X/8 series, iPhone SE - White (NS-MW320C1W22). I'd like to apologize for the situation that you've experienced with one of our products. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Insignia Support
      https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Charging cube

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what it’s worth,, nothing exceptional about it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your thoughts about the Insignia 20W USB-C Fast Charger. We appreciate your honest feedback and apologize if the product did not exceed your expectations. We understand that it's a basic charger, and we'll take your input into consideration for future product development. If there's anything specific, you'd like to see improved or added to this product, we're all ears! Your feedback is valuable to us, and we'll use it to make our products better for our customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-20w-usb-c-fast-charger-for-iphone-15-14-13-12-11-x-8-series-iphone-se-white/6495825.p?skuId=6495825 BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Size

    Rated 5 out of 5 stars

    Fast charger!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Absolutely impressed with this fast charger box! Its sleek design caught my eye, but the real star is its rapid charging capability. My devices go from zero to fully charged in no time, saving me valuable minutes each day. The build quality is robust, ensuring durability, and the compact size makes it travel-friendly. It's a game-changer for anyone constantly on the go. Moreover, the additional features like overcharge protection provide peace of mind, and the versatile compatibility with various devices is a major plus. Investing in this fast charger has streamlined my charging routine, and I can confidently say it's one of the best purchases I've made for my tech essentials."

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast change and compact size

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging: Neat small box with simple packaging. Overview: Very fast and reliable charger. This charger charges my iPhone 12 Pro Max from 10% to 100% in slightly little bit more than hour. I am getting very similar results with both kids iPad’s (just a few minutes longer) and it quickly became everyone’s favorite charger, and first pick to use for whole household. I love this charger because my kids drain my battery few times a day while playing games and it helps to have fully charged phone really quick so I can always depend on my device. Size: Size it’s great and it fits anywhere and it’s always at the hand, could be cared in the pocket without even feeling that is there. Great for traveling because it does not getting any smaller for sure, and it has folding power plugging probes which also makes charger even smaller. I would definitely recommend this charger to any IPhone, iPad or even Android user. Requirements: Charger uses USB type C cord and it does not come with one included so you will need to buy one, unless you already own one.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    What Apple and Samsung should have done

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Apple and Samsung!!! Of course I'm being sarcastic. First Apple decided that everyone has enough power adapters so they removed them from iPhone and iPad packaging. Of course they didn't cut the price of the devices. Best Buy has a great solution if you still need a new charger. Best Buy's Insignia house brand has a great 20W USB-C Compact Wall Charger for iPhone or any device for that matter. I use it to charge my iPhone, Samsung Fold, iPad and Tab S7. I love the fold in plug blades makes it a nice compact device that easily can find a place in your backpack, briefcase or purse. Since the new iPhones come with a Lightning connector on one end and USB-C on the other this adapter if perfect. I haven't timed charging because I usually just top off my devices at the end of the day but this unit seems to do more than adequate at getting the job done. If charging from a laptop or PC isn't possible this is an affordable option at only $12.49. I'm tossing this into my travel bag for safe measure. Grab one of these and you won't be sorry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased it to try to charge a polaroid camera we bought last october for a b-day gift. Turned out the film turned out to be old and was not taking good pictures so we tried the charger and bought some more current film and the pictures are still bad. Waste of money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about the issues you've encountered with both the Polaroid camera and the charger. It's disheartening to learn that your attempts to rectify the situation with new film and a charger did not yield the desired results. We understand how frustrating this must be, especially after purchasing the camera as a birthday gift. Your experience falls short of the standard of quality we aim to deliver, and we sincerely apologize for any inconvenience caused. Please return both the camera and the charger to us, and we will gladly provide you with a refund or assist you in finding a solution that meets your needs. Additionally, if there's anything else we can do to further assist you, please don't hesitate to let us know. Your satisfaction is important to us, and we're committed to making things right for you. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-20w-usb-c-fast-charger-for-iphone-15-14-13-12-11-x-8-series-iphone-se-white/6495825.p?skuId=6495825 BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great USB-C charger

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a USB-C charger, no bells or whistles. 20W means your phone charges fast, larger devices will also charge in a decent amount of time. Works with any USB-C device and many others including Apple etc.. with the appropriate cable. The nicest thing about this charger is the size, very compact, no need to worry about it covering extra socket in your wall or power strip. The fold away prongs are also nice for travel to keep it compact and prevent getting tangled with charging cables, etc.. Another nice travel feature is this this works with 240V, so with the correct prong adapter, you can use this anywhere you travel. Charging performance is great, charged my 5000 mAh phone in a little over an hour to ~95% from almost empty. USB-C devices are becoming ubiquitous now, so you will never be able to have enough USB-C chargers around for all the different places you may need to charge a device. This is a great deal for a compact and very fast charger that can work anywhere. This is an easy choice.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good product for the price---Insignia doesn't fail

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger does a good job if not better than the name brand charger I had already purchased. The compact design and the flip down wall-plug feature is nice. I can carry it in my pocket without stabbing myself and because of the size its not too much of a bother. The feature is not lose either so the plug stays in place. This charger works with any USB-C cable so it doesn't have to be specific to an iPhone. I use it to charge my gaming headphones and it works great when I'm not charging my phone. I do wish it had 2 ports so I didn't have to keep switching cords, but its a minor problem. I didn't think about it when I got it. When I do use it to charge my phone, it does a good job and I have not had any issues with it at all. When I got mine they only had white but it now comes in other colors which for me would have helped me keep it safe from the rest of my family. Overall, this is a nice charger that works well. I would definitely recommend to a friend and will most likely be purchasing another.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Price, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Tiny but mighty

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia’s 20W USB-C does a lot of things right, it’s very compact, powerful, and looks and feels good. The prongs are foldable which is great when you need to put it off to the side. It’s priced at a very competitive price. It charges my iPhone 12 probably as fast as possible, I don’t think that another device exists out there that can charge it faster safely. Keep in mind that if you do buy this charger you have to have your own cable as what is not included in the box, overall I am very satisfied with this product. I really like the color, it’s white but it looks very premium, the charger in general has a nice weight to it. It is also able to charge tablets such as an iPad. Just remember that no cable is included in the box for make sure you already have one. With this wall charger, I am able to charge my iPhone 12 from zero to 100% in less than one hour, I’m going to say about 40 to 50 minutes. I recommend this product to anybody reading my review, it’s well-made, powerful, and that a great price.

    I would recommend this to a friend