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Customer Ratings & Reviews

Your price for this item is $7.99
The comparable value price is $8.99

Customer reviews

Rating 4.8 out of 5 stars with 1520 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the 20W USB-C Fast Charger for its charging speed, overall performance, and reasonable price. The charger's compact size and portability are also appreciated, along with its USB-C connectivity and compatibility with various iPhone models. Some customers mention the design looks great, and very few have noted issues with the charger heating up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,520 reviews
  • Pros mentioned:
    Charging speed, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good brick

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new charger for an I phone. I had been using an old standard brick from a previous generation I phone to charge my iPad and iPhone 11pro. I felt upgrading to this would be nice because i can finally fast charge, and it really isn't that much of a cost jump. This does not come with a cable, so you will need usb-c to lightning (or usb-c to usb-c). Generally i charge these itmes overnight, but once in a while i needs added power in the day quickly, so this does well. I have swapped cords to charge my note s20 ultra, works fine for it also. This has several colors to choose from to match apple colors, I believe that is why they say for iPhone, but it appears to work for all things i've tried without any type of restriction. Feels solid, well built casing to do ok with travel. The insignia best buy in house brand I've always had good luck with, and this appears to keep my faith in it. Name recognition with a backing, price point that is good. I would reccomed this item.

  • Rated 1 out of 5 stars

    HORRIBLE/DO NOT WASTE $/STOPS WORKING IN 2 WKS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a zero if possible. Do not waste your money. This cord stopped working/charging in 2.5 weeks, shortly after the return period. Such a waste! Horrible product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work as salesperson said

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told the sales person that the adapter for the device was 60W and this was too low, she said it would still work. That is a negative, it barely begins to charge. Returning this along with the cable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ShaunaJ,

      Thank you for writing a review about our 20W USB-C Fast Charger for iPhone 15/14/13/12/11/X/8 series, iPhone SE - White. We know how frustrating it is that it barely charge. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got item teturned. Not good service wait time too ling

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear about the trouble you've had with your return and the long wait time. We understand how frustrating this must be and we appreciate your patience. Please reach out to our customer service team so we can assist you in resolving this issue as quickly as possible. Your satisfaction is very important to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    NOT 20W Output: Did not work with Home Pod Mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an extra wall adapter for the home pod mini. Apple recommends 20W and this wall adapter says it will deliver the 20W but it failed. I connected my mini it did not turn on. However, when I used the original adapter Apple wall adapter it turned on. Do not waste your money, Thanks!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Manny,

      I would like to express my concern about your experience with this Insignia™ - 20W USB-C Compact Wall Charger for iPhone - White. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Overall performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Fast charge, compact and reliable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Apple devices, but only those that require USB-C. Simple design that goes with all the other Apple charging devices. It is a fast charger- I currently use it most with a Apple Watch as it is the only USB-C Apple device that I currently have and it charges the watch very quickly and efficiently with a 20W total output. This is a very cost effective device and one that could easily beat an Apple branded device when making a choice to get a good effective charger. This should be excellent for users that frequently drain their battery throughout the day and need to have their devices charged again really quickly. For the cost you're getting a great charger that seems to be about 10 times faster than the original USB chargers, so for about 3-5 dollars more in most instances, you can get a very good charger that is definitely the better buy. The function design of the charge too seems like it will really hold up well over time and should last for a very long time. I would certainly recommend this one over cheaper, less powerful charges and Apple branded charges of similar outputs that are more expensive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Ipad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This block was purchased to charge my Ipad! Recommended by staff at BB. It will not work with my ipad at all

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Peyton, we’re truly sorry for the inconvenience. We appreciate your patience and hope to regain your trust. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst pick up stop working within four days complete trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken after 1 month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 month of normal use. Thought it was an issue with my chord/device so sent it into apple after best buy checked it out. Huge waste of time and they never offered to replace the block

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting to receive- been a long wait for a small item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is not fast enough to me it’s suck for 30 watt

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissappointed Purchase !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a charger for my Samsung Galaxy Tablet S6 and told by Best Buy staff this would work. It doesn't. Discarded original packaging so didn't try to return.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 20W USB-C Fast Charger for iPhone 14/13/12/11/X/8 series, iPhone SE! We understand that the product discarded original packaging. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No lo Compren

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not charge the battery. No carga la batería. No sirve

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hola! Gracias por escribir una reseña sobre nuestro cargador rápido USB-C de 20 W para la serie iPhone 15/14/13/12/11/X/8, iPhone SE! Entendemos que el cargador no cargará la batería. Nos encantaría comprobar más esta situación con usted! No dude en contactarnos en el siguiente enlace para obtener ayuda con su cargador.

      Rudson S.| Insignia de soporte. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with usb c cables at all. Also once went inside the socket didn’t come out

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello HasanZ,
      We are very sorry to read that this charger does not work with USB-C cables. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wrong Charger recommended by Best Buy Guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong charger for my Samsung phone. Recommended by floor person at Best Buy. My phone said don't use it so I returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DennisF,

      Thank you for taking time to write a review our Insignia™ - 20W USB-C Fast Charger for iPhone 14/13/12/11/X/8 series, iPhone SE - White. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My baby licked this item and it stop working ! Went back and couldn’t return it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alex713,

      Thank you for writing a review about our Insignia™ - 20W USB-C Fast Charger for iPhone 15/14/13/12/11/X/8 series, iPhone SE - White! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.


      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working after handful time usage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a handful time and does not work! I do not trust this brand and I will never buy it again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact, quick charger for iOS devices

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 20W USB-C compact charger is a solid upgrade from the standard charger that is included with iPads and the charger which used to come with iPhones. The old iPhone charger was a bit smaller than this insignia model but only 5W, although it doesn't flip the plug closed which makes it not quite as small in your bag. The modern iPad charger is quite a bit larger and also lacks the flip close design for the plugs. In use, I don't notice much difference in charging an iPad 9th gen with the Insignia USB-C adapter, which is a good thing. For an iPhone 13, the 20W charger is a modest improvement from a larger 18W dual port charger that I have used for a few years. I prefer to keep my devices in the middle 25-75% range and it seems to take about 30 minutes to do that, which is expected for a 20W charger. With a Galaxy S22 Ultra, it detects it as a fast charger so I assume it's charging at 15W. It's noticeably slower than the 25W or 45 W chargers I have, but again, that's to be expected. It did handle the full 10W for the charger of my new Watch 5 Pro. Overall, this is an easy addition to my bag give the tiny amount of space and great charging speed with my iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great tiny charger

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested this on a number of different cell phones and it worked well for everything I tried. It fast charged everything from a Samsung S20 to an old Motorola Z Force. It doesn't seem so heat up to much while charging for a while which is surprising for it's small size. Speaking of the size it's only slightly larger than my older 5w chargers. The USB-C port is convenient for modern devices but having a USB-A would be nice for older things. This is going to be my carry around charger so it's not to much of a problem. The size is perfect to just drop in a bag and use when needed. I'm impressed by how small they made this charger and still can charge a phone in a couple hours. I did not test it on any Apple products but I'm guessing it would work really well since it's marketed toward that. I hope it holds up well and from my other Insignia products I'm guessing it will. I'm glad I got this and I hope it will work as I planned as a travel charger. I would recommend this to anyone looking to upgrade to a faster, smaller charger.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact and speedy charger

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed getting this new charger for my new iPhone! This charger is approximately the same size as the old "apple charger cubes" but the prongs to plug it in will retract so that it travels well in a pocket or bag. I found that my phone charged very quickly using this charger and like that is has the usb-c female port which matches the newest iPhone cords that come with the phone. As always, it's best to use Apple-approved accessories for your items in order to avoid damaging the product. This cube has what it takes to deliver the juice to your batteries and keep you connected to all of your friends via your phone. Even with a new phone/battery, if you play a lot of games or media on your phone, or have inconsistant wifi, you will likely need to charge it more frequently. This Insignia compact charger is the perfect accessory for you since it is small and easy to carry with you, AND it charges the phone so darn fast! I plan on keeping one at work and one at home so that I will always be able to keep the phone charged.

    I would recommend this to a friend