Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$16.99

Customer reviews

Rating 4.7 out of 5 stars with 1110 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20W USB-C Fast Charger Kit, highlighting its rapid charging capabilities and solid durability. Many appreciate the product's affordable price point and the convenience of its USB-C connectivity. While the charger's compact size is a plus for portability, some users have expressed concerns regarding the cord quality and potential impact on battery life, with a few mentioning heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,110 reviews
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge as quickly as i anticipated for lightning speed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Generic products

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a ok product but it’s not a good alternative to buy a Apple charger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend. Its not even a month and it wont charge my phone anymore. And it saids i cant even return it. Dont waste your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The block stopped working after 4 months. Thanks..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t fit my ears.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phones wouldn’t stay in my ears. I returned them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my phone in to get a charger. The sales lady took a quick look at the phone and picked a charger off the shelf and said this will work. Surprise...it didn't!! Have to return it and hopefully find one and try it before leaving store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the charger purchase. It's frustrating when a product doesn't work as expected, especially after being assured by the sales staff. We understand the hassle of having to return the item and hope that you find a suitable charger that meets your needs. Your feedback is important to us and will help us improve our service to ensure better customer satisfaction in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia 20W USB-C Charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger did not work with my iPhone 13. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disgruntled buyer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy failed to replace a defective product that we used to charge our Apple cell phone even though we are members of Tech Support.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rewards program

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase is great ,reward program not good at all you have 45 or 60 unsure which . But if expired they will not renew or reissue certificates. Will be doing the Amazon thin goin forward

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last long

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this charger for couple of months then it stoped charging or don’t work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cord quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Stopped Working after 4 months

    |
    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable stopped working after 4 months of usage and unable to charge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PK26,

      Thank you for taking the time to review our Insignia™ - 20W USB-C Fast Charger Kit for iPhone 14/13/12/11/X/8 series, iPhone SE - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Insignia Support
      Irene
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poorly Made Charger

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 of these as part of Christmas gifts for my family. It's been about 2 weeks and so far 2 of the 4 have broke. In both cases, the little metal piece that goes into the phone's charging port broke off while in the phone and I had to remove with tweezers. I am super disappointed with my purchase, especially because I purchased 4 and i'm sure it's only a matter of time before the same thing happens to the other 2 chargers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Insignia does it again!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, this Insignia 20W USB-C fast-charger wall kit is for an iPhone. Well they say it’s for an iPhone but I don’t know why you couldn’t use it for charging anything that has a USB-C cable (the charger has a USB-C port) and needs a 20W charger. I like the fact that it has a USB-C cable because who knows when USB-A will be a thing of the past.This kit includes an Apple MFi certified 6’ USB-C to lightning cable. Knowing it's a certified cable lets me know it will be reliable. And at 6' that’s twice as long as the normal 3’ cable I buy all the time that tend to fray on me. This one seems very well made. The charger itself is a relatively small cube with a foldable plug and it's solid. The small size would make this great for travelling. The charger is quite speedy: I was able to charge my iPhone 13 Pro from 50% to 100% in 35 minutes. That's pretty quick. I'm extremely satisfied with the performance of this Insignia 20W USB-C wall charger kit and I would definitely recommend it for those whose equipment needs a 20W charger. It performs as well as the name brand and it comes with a 1 year limited warranty. Insignia stands behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact, long cable, fast charging

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not too much to say about this charging kit except that it’s convenient and works exactly like it’s supposed to. The package includes a small white charging block (with USB-C port) and a USB-C to Lightning cable. The charger was able to quickly charge my iPhone. I tried with my iPad (with lighting connector), and was pleased to find that it also charged rapidly. Finally, I swapped out the cable for one that is USB-C to USB-C, and was able to charge an Android phone and some Bluetooth headphones. I did not try charging anything larger, like an iPad Pro or a laptop, as I’m not sure the 20W output would be sufficient for something like that. The charging block feels sturdy, and it is quite compact. It has fold-in prongs, which ensure the charger takes up even less space. It also seems like the fold-in feature will help protect the prongs as this bounces around in my bag. I was very pleased to find that the cord is plenty long, at 6 feet, and feels quite durable. Overall, this charging kit does exactly what it is supposed to do, in a small size, with a convenient, durable cord. I would recommend it confidently to others.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger head piece broke after a couple months. Would only charge in a certain position before that.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NoahG,
      l
      We truly apologize with what you have experience with this product. Your feedback is important to us so we can continue to improve its quality and durability. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    wrong fast charge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did NOT fit my Iphone - it didn't even fit into the outlet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it just for 1 month and broke by itself really bad experience

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello SylviaS,
      We are very sorry to read that after a month the fast charger kit broke. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Ugh. Have it a shot.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great for a month then just stopped working. Note for some reason I can’t return it. Oh well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KevinK,
      Thank you for taking the time to review our USB-C Fast Charger Kit, we're very sorry to read you are experiencing this issue with one of our products. I understand how inconvenient this must be for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wrong product sent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent the wrong product. Need charger for Iphone 16e!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Price, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice little power block

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little power block. What can I say. Its the smallest one i have had. Single port and works as advertised. Included cable nice and hefty and should last a while. I really like the compact styling and simplicity to not take over the entire outlet. Covers the outlet plug and not much overlap. So if you have an outlet plus USB it wont interfere. Color was white and finish has a slight matte feel to it - so not slippery and had a slight grip. Fast Charging is nice. I typically charge at night and hit the charging process. But with Fast charging I can rapidly increase my battery percentage on the fly - getting at least 20-30 percent in about 15 minutes. So that is a HUGE advantage. I mostly use this for travel as is small size fits in my bag neatly and the quick charge is helpful while waiting in a shop or lounge waiting on a plane. Overall, gets the job done, its fast, cable is good quality and has a decent price to performance. highly recommended if in need of a good charger!

    I would recommend this to a friend