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Customer Ratings & Reviews

Insignia™ - 21.01 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 82 reviews

  • 10%
93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
price
  • Rating: 5 out of 5 stars

    Great freezer for the price

    Posted
    Carol
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love the size & look of this freezer. Glad I purched the largest model.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice freezer for the price.

    Posted
    Blaze
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really like the digital temperature readout on the front door. We have only had the freezer for about a month, but so far so good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Small and very good

    Posted
    Chamsa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I tried anothers brands and different sizes. This is the best size and price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    goose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great product and the price was good. Delivery and set up was accurate.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value!

    Posted
    Leebon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We comparison shopped & this was the best value for the money. Freezer is huge & we love the storage space. We love that it can be a fridge or a freezer with the switch of a button. Temp alarm is great & love that I can connect it with wifi to my phone if needed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Giant, lots of room.

    Posted
    Hunter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We were pointed to this freezer, on sale and got a great freezer for the price. IT"S HUGE. Very difficult to put into basement. It can also be used as a refrigerator so that's an option for the future. Plenty of room for our freezer items.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Convertible Refrigerator/Freezer

    Posted
    TerryD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wanted a matching refrigerator and freezer and boy are they hard to find! I opted to go with this convertible refrigerator/freezer so I could have two that match. I just set one up as a fridge and the other as a freezer. They work great! We use them in the garage as extras. BTW, the wifi and app for these do not work well, but I wasn't interested in those anyway. I got a great price on sale at Best Buy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the price

    Posted
    Zarkon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought two of these for my garage. First of all, they're way bigger than a normal garage fridge. The delivery people said that they deliver these units to farms for meat storage. The reason I didn't give 5 stars is the app and wireless features are buggy. I had to unplug one to set this up and add a repeater to extend my wireless network. Also, there is a lot of room between the non-adjustable shelves. It would be nice to be able to move the shelves up and down since there is a lot of wasted room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great freezer for the money

    Posted
    Mom16823
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Huge freezer. Holds so much. I saw concerns with the shelves. Mine are stacked with no problem. It is quiet. Door slots hold a lot and the bottom basket is really nice for the big things. The delivery men were prompt, caring and gracious!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    All the features you could want

    Posted
    Mizzme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Huge, looks way taller in person. The alarm, door space & wire basket on the bottom are all features I was looking for & it has them all. But the digital Bluetooth capability with temperature control is a plus. It really does have everything I wanted in a freezer. The only thing I'm not crazy about is that the front is flat white unlike the sides that have the traditional rough feel. It shows every finger print & is going to be hard to keep looking clean in my garage. But not a deal breaker for the price I'll just wipe it down more often. This freezer is hundreds cheaper than other brands with the same features & holds everything I needed it to with room to spare.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good features but troubleshooting issue

    Posted
    tstaten1966
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Really liked the reasonable price and feature set of this item with wifi app connectivity and ability to change the unit from freezer to refridgerator mode. Research online showed many other happy customers and mention of purchasing two units to have one in fridge mode and one in freezer mode. Works well for me as a freezer but so far it has switched itself from freezer to fridge mode two times while the control panel was locked. Would have been nice if the app provided push notifications to let me know it changed modes. First time all contents defrosted and some items has to be discarded. Second time we caught after warming ten degrees. Support folks were prompt at responding to provide assistance which we are still working through. I'm hoping support will have a firmware update or some other fix otherwise I will just have them replace it with a new one. Definitely would want another one and would give full stars and recommendation when fixed.

    No, I would not recommend this to a friend