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Customer Ratings & Reviews

Insignia™ - 21.01 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 86 reviews

  • 10%
92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
spacious
  • Rating: 5 out of 5 stars

    Excellent unit.

    Posted
    Rezoma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Excellent unit, and exceeded all expectations. Very spacious.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great freezer but frustrated

    Posted
    MominMN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We love the spacious freezer but the WiFi feature doesn't work. It just keeps switching it to fridge mode if the WiFi is connected.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Performance - Lots of space

    Posted
    ThePhenom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Very large upright freezer, closes smoothly and seals itself so no worries about leaving it slightly open, easy wifi connectivity. Great smart freezer option.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I like this product

    Posted
    Enjoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This freezer is very nice. It has lot of space inside.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    JBass
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great refrigerator. Very big and spacious. Cools perfect

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great freezer

    Posted
    Patita
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great freezer with big spaces to fill in. . and I like the wifi too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Large and great

    Posted
    Gamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I stand 6ft tall and my first time seeing this installed makes me look dwarfed. Ample room and works great. Time to fill and enjoy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Freezer!

    Posted
    WESMITH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After doing some comparison shopping, we decided to purchase this Insignia Convertible Freezer/Refrigerator. We're using it as a freezer. We like the size, plenty of storage space. We've only had it a couple of months, but it's working great so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value!

    Posted
    Leebon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We comparison shopped & this was the best value for the money. Freezer is huge & we love the storage space. We love that it can be a fridge or a freezer with the switch of a button. Temp alarm is great & love that I can connect it with wifi to my phone if needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for additional fridge space

    Posted
    JacksDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I needed a spare refrigerator for my garage and didn't want a typical refrigerator with the freezer on top. I just wanted a fridge. This works perfect for that. I bought the 21 CU. FT. Model and it is huge!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Freezer

    Posted
    BobC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    When it was delivered, one of the guys noticed something sticking on the door like left over tape. As he cleaned it off, there was a scratch underneath that tape. It was white in color like someone from the factory tried to cover it up. I downloaded the app to my phone, then tried (over and over again), to get the freezer app to display, but nothing happened. So much that. The freezer works very well, but sometimes the door is hard to open and you have to place one hand on the side of the freezer as a brace, and pull with the other hand. The freezer is very roomy and the food stays cold like it is supposed to, and those are the most important things. It is in the garage and that doesn't seem to be a problem except now, I have less room in my man cave. It was on sale, so for the price it is okay. I wouldn't buy it at the full price. If all you are looking for is a big freezer and not interested in using the app, then this is for you. If you are into smart appliances, you might want to check other appliances out. So, I recommend it as a freezer only.

    I would recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi BobC,

      Thank you very much for taking the time to review our Freezer/Refrigerator. It is always disheartening when a product doesn't work correctly but not to get the support you need to get it up and running is unacceptable.

      Please contact us at Insignia at 877-467-4289 for your warranty support needs and we will help get you back up and running.

      Adolfo M. - Insignia Support BBY-ExBrand_Insignia