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Customer Ratings & Reviews

Insignia™ - 21.01 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 86 reviews

  • 10%
92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-14 of 14 Reviews
  • Rating: 4 out of 5 stars

    Freezer is nice, wifi is a pain

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The freezer itself is nice and BIG. Installation went fine, but getting the wifi working was another story. The app had trouble finding it after you connect to the wifi network it makes; I ended up having to delete the app and reinstall it for that to work. Then it wouldn't join my primary SSID. I had run out of ideas so I set up a guest network on my WiFi, and for some reason that worked. It took waaay too long to get that part set up. Overall, I like it, and the wifi feature is nice to see what's going on with it, but getting it working was a huge pain.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the price

    Posted
    Zarkon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought two of these for my garage. First of all, they're way bigger than a normal garage fridge. The delivery people said that they deliver these units to farms for meat storage. The reason I didn't give 5 stars is the app and wireless features are buggy. I had to unplug one to set this up and add a repeater to extend my wireless network. Also, there is a lot of room between the non-adjustable shelves. It would be nice to be able to move the shelves up and down since there is a lot of wasted room.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great upright freezer for stocking frozen items

    Posted
    jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We have a Samsung flex door primary fridge with bottom half set to refrigerator. So we always have issues storing frozen food due to lack of space. With the Insignia 21 cu freezer, we can store all the frozen items and stock them. I also like the ability to monitor the temperature using the Insignia app. One thing I miss is the notification from the app if there are changes in the freezer settings done manually.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Room to spare

    Posted
    Housemouse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I would give this a 5 but the shelves aren’t adjustable and if you’re not stacking flat items there’s a lot of wasted space. But with that being said, I love the size, the app was easy to set up, it’s quiet, energy efficient, and can work as a fridge or freezer. Highly recommended

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Giant, lots of room.

    Posted
    Hunter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We were pointed to this freezer, on sale and got a great freezer for the price. IT"S HUGE. Very difficult to put into basement. It can also be used as a refrigerator so that's an option for the future. Plenty of room for our freezer items.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Freezer for a Garage

    Posted
    Ruggs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The freezer is placed in an unheated garage and is working perfectly. The setup for the WiFi was simple. The only complaint that I have is that the Phone App reports the freezer is in refrigerator mode and not freezer mode.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    does not lock/does not hold alot

    Posted
    denny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    the freezer is large but the shelves does not hold much food. they bend and you can not stack the food to fill the freezer. it does cool well

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great freezer

    Posted
    razorback75
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This would be a 5 star freezer but like the other comments the wifi is useless. Other than that it is really big and well organized.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I liked the features so much I ordered another one

    Posted
    Gca1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This unit will work perfectly for freezer or fridge. Can easily switch back and forth depending on our needs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice freezer for my family.

    Posted
    Phuchu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our family first standup freezer all our food are at a glance.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Big freezer

    Posted
    studt1lr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This freezer is very big, and has all of the storage space you could need.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    Potato
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So far so good. I like that I could control the freezer over wifi.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    very happy with the freezer

    Posted
    casey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like the option of using it as a freezer or refrigerator

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for freezer or refrigerator

    Posted
    Just
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is the second one I bought. Perfect for my situation.

    I would recommend this to a friend