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Customer Ratings & Reviews

Insignia™ - 21.01 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 86 reviews

  • 10%
92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 63 Reviews
  • Rating: 5 out of 5 stars

    Works For Us!

    Posted
    StarStruck
    • My Best Buy® Elite Member

    We’ve only had it a little over a month but this freezer works great. I was disappointed that we couldn’t get the one we wanted but we had a deadline and had to choose a different one. We landed on this one and aren’t sorry at all. Without the handle it was still a 1/2” too wide to go through the doorway of the room it was supposed to be in. So we put it in the den. If it had been an inch deeper it would have been a problem to put it where it is by a door. But we didn’t loose any storage because of its height. Other reviews said it was a surprise how tall it is. But I still was surprised that it was taller than our 6’5” son! I’m 5’8” and can reach everything. It looks so nice it’s okay being there. We don’t have it connected to the internet so I can’t comment on that. Lots of storage. Wire shelves do bow slightly but we have put 500 lbs of beef on them! The controls on the door work easily and show up nicely. Like the chime that sounds when the door is open. The door does seal tight when the door shuts but is easy to open after it finishes it’s seal. Plenty of light to see. Love the cold blast too. Nice freezer and glad it’s the one we ended up with. I’d buy it again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Freezer has WiFi for monitoring

    Posted
    Kenny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Insignia Freezer/Refrig selectable, 21 cu ft, recently purchased. I am using it in freezer mode and monitoring with the Wi-Fi ap. Took about 3 days to get everything to 0 degrees. Set to 0 degrees and varies 0-3 degrees with the app. The inside food is 0-1 degree. Unit goes to 6 degrees (Wifi) when in defrost mode. Food only gets to 3 degrees when in defrost. Defrost last about 20 minutes. Unit runs at 93.4 watts except in defrost when hits 343 watts. Looks like the energy rating is right on the money. I am also monitoring with Smartthings temp monitor and Aeron energy switch. Pleased very much so far. WiFi & app works with my Android phone and Ipad tablet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    All the features you could want

    Posted
    Mizzme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Huge, looks way taller in person. The alarm, door space & wire basket on the bottom are all features I was looking for & it has them all. But the digital Bluetooth capability with temperature control is a plus. It really does have everything I wanted in a freezer. The only thing I’m not crazy about is that the front is flat white unlike the sides that have the traditional rough feel. It shows every finger print & is going to be hard to keep looking clean in my garage. But not a deal breaker for the price I’ll just wipe it down more often. This freezer is hundreds cheaper than other brands with the same features & holds everything I needed it to with room to spare.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Size is awesome

    Posted
    DennisC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We needed a freezer with good interior volume, but all the major brands' large upright freezers were just a couple inches too wide for the floor space we had. This freezer was just tidier enough in external width and depth to fit perfectly, yet the interior width and depth were still just right. This freezer gains its enormous volume by being taller than the others. It's not so tall that the top shelf is difficult to use, but we definitely aren't putting anything we need to get to on top. We were worried about this freezer not having a lock to ensure it stays closed, but when the door closes, vacuum pressure ensures it closes well and doesn't leave any doubt that it'll stay shut. Very happy with it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful Refrigerator

    Posted
    brovideo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Was not expecting this refrigerator to be this big! It's HUGE!! It's a convertible, too. Can be frig or freezer. Am using it as a frig, so can't attest for freezer mode, but it also has a built in wifi signal to let you know if there is an issue with the temps and to adjust it. My only negative critique is that the shelves seem to slant slightly down and are a metal grid with a plastic coating and can be a bit slippery. We keep things on the top shelf pushed back so things don't slide out. Lots of door space, but not deep enough for gallon milk containers. Would recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great freezer so far

    Posted
    mikelh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far, so good. I purchased this freezer about five weeks ago and it is working great. I had owned a frigidaire before this one and it only lasted nine years. I thought i would give this Insignia a try because it was cheaper than the better known brands and had more features for the price. It seems to be well made and it isn't noisy and that is good because it is in my kitchen. It cools great and has plenty of room and doesn't run a lot. This is a 5 star item so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simply great fridge

    Posted
    gja319
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is simply one of the best storage fridges I have ever purchased. I have purchased well over 15 in the past few years for a business. These are a great value. The are well lit, get to temp, and have the great freezer/fridge option. The only gripe I had was the handle got loose a few times, but this was after heavy use. It only took a simple a little elbow grease to lock it back in. I would definitely buy these again or recommend to others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of the BEST versatile Refrigerator/Freezer

    Posted
    ChristCultureCenter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased two of these units 1 1/2 years ago and they have been great, so we bought another. The ability to convert from Fridge to Freezer is awesome as we have many different needs through a 12 month year. The alarm is also good when doors are left open or temperature drops below the desired setting. The storage space is easy to adjust and use and more than enough room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Convertible Refrigerator/Freezer

    Posted
    TerryD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I wanted a matching refrigerator and freezer and boy are they hard to find! I opted to go with this convertible refrigerator/freezer so I could have two that match. I just set one up as a fridge and the other as a freezer. They work great! We use them in the garage as extras. BTW, the wifi and app for these do not work well, but I wasn't interested in those anyway. I got a great price on sale at Best Buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Huge Convertible Refrigerator/Freezer

    Posted
    wbro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This thing is massive!! Great shelving setup, WIFI connectable for monitoring and controlling temperature. It can be freezer or a refrigerator, but not both. For someone who needs a lot of storage for one or the other. Have not had it long, so can't testify to durability. But its's quite quiet and lets you know when door is properly shut with some gentle dinging. Would recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great replacement for my flooded fridge.

    Posted
    Bosk13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After my fridge flooded in 2016, I dried it out and it did start up. But it just wouldn't cool nearly as well as it should. I found this one on sale at Best Buy and bought it, but had to wait 6 weeks for delivery before it was back-ordered. Finally got it delivered and it has worked out great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for additional fridge space

    Posted
    JacksDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I needed a spare refrigerator for my garage and didn’t want a typical refrigerator with the freezer on top. I just wanted a fridge. This works perfect for that. I bought the 21 CU. FT. Model and it is huge!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent purchase choice

    Posted
    Clee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love this appliance. Shortly after I bought this, my son got married and I catered all the food for the wedding. The ease and convenience of turning this into a huge refrigerator was priceless! Definitely recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great freezer for the money

    Posted
    Mom16823
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Huge freezer. Holds so much. I saw concerns with the shelves. Mine are stacked with no problem. It is quiet. Door slots hold a lot and the bottom basket is really nice for the big things. The delivery men were prompt, caring and gracious!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Far So Good

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Only bought it 4 weeks ago, but I am happy with the purchase. Front information panel helpful. Has Quick Freeze function which works extremely well. Only problem is working with WiFi function.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Freezer!

    Posted
    WESMITH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After doing some comparison shopping, we decided to purchase this Insignia Convertible Freezer/Refrigerator. We're using it as a freezer. We like the size, plenty of storage space. We've only had it a couple of months, but it's working great so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value!

    Posted
    Leebon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We comparison shopped & this was the best value for the money. Freezer is huge & we love the storage space. We love that it can be a fridge or a freezer with the switch of a button. Temp alarm is great & love that I can connect it with wifi to my phone if needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Fridge or Freezer

    Posted
    Trent
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Solid unit, really nice to have the option of fridge or freezer use. My only wish is the shelves were sturdier. They sag a bit if you put too many cans on them. Works well in our garage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Convienient

    Posted
    DadsResteraunt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So great to just bring freezer food right into the garage instead of downstairs to the basement. Peace of mind knowing circuit didn’t trip n lose power. Lots of room so no more stressing on freezer space. It’s a win win

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lots of storage!

    Posted
    jeh682
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Awesome size and convertible, digitally controllable temperature a huge plus for aging and storage of beer. I ordered another.

    I would recommend this to a friend