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Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,232 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this fridge/freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge/freezer. It's actually the second one we bought. We use one as a refrigerator and one as a freezer. They are so versatile and large especially for the price! We've never had any problems with the original one so when we saw this one on sale and needed to replace our garage freezer it was ano brainer. Get one. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this product for 2 years in the garage no issues. Only had it in the refrigerator setting but holds temps even at well below freezing temps (non heated garage).

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Great Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets used mainly to hold large quantities of dough. It cools very quickly and have rarely had an issue. Would prefer these to have metal shelves but the glass ones have worked well. I have had over 35 lbs on every shelf and they have held up fine after a couple years.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best garage freezers we have ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these in order to replace two freezers that just happened to break on the same day. We have them placed in our garage that is not attached to our house. Outside temperatures do not seem to impact the freezers at all. The amount of space they have has allowed me to organize items better. We also really like the fact the doors seem to seal so we do not worry about losing food from improper closing after getting something out of them.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a prefect upright Freezer. It is everything we wanted. Very easy to organize food. The door is easy to open and will close tightly. It holds a lot of food

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large Happy family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is PERFECT for our big family. So much space perfect temperature settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it, I need two.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, thid thing is massive and honestly, I wish I had two of them so I could use one as a Fridge and one as a Freezer. We've had it for a few months now and we love it. I love that you have the mixture of the drawers at the bottom, plenty of shelf space and then the pockets on the door itself. The only complaint I have is that the handle seems to get a little wiggly with use. Might be because the seal is so amazing that you actually have to tug to open it once its good and shut.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed feedback. We’re glad to hear that the unit has been such a great addition to your space and that its size, storage layout, and performance have all impressed you. The combination of drawers, shelves, and door pockets really does make organization easy and efficient. We appreciate you pointing out the handle issue as well—strong seals can definitely make for a tighter grip, and your observation is helpful for future improvements.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    We like it and would buy it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before we purchased our upright Insignia brand freezer I researched who makes them. I found it’s either LG, Samsung, or a Chinese company that also owns GE Appliances. Getting parts will not be an issue. The price was right and the quality is great. We like that you can set the temperature and verify that on the outside of the door. If you wanted to use it as a refrigerator, you could do that. We’re very satisfied with our purchase. One thing we did to allow us to more easily use all the volume was to purchase several plastic milk crates. They’re inexpensive and allow us to stack things up in bins for like items. We’d buy it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    What we needed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t speak to reliability yet, but so far we very happy. Bought a 21 cubic ft to use as a garage freezer and a 17 cubic ft to use as secondary refrigerator in our utility room. Being garage ready and convertible was the big selling point. They were very easy to set up and switching from fridge to freezer only takes one button push and setting the appropriate temperature. Doors seal very tightly which seems appropriate for garage use. Delivery was excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot of freezer for the price. So far no issues. Temperature display is a plus. Delivery was on time and helpful with set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is huge. I could have used the next smaller size. Other than that I love it. Very easy to see everything at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this freezer it’s large has room for everything it’s quiet and it can get cold I love how the inside lights are so bright so you can see everything. Exceed my expectations highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great product, great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new 3-9-22 . Love it , it's been great. Very large inside . Like it so much i ordered another one also orderd a 17cf one to use as a refrigerator on my deck for drinks and stuff. Very satisfied.definitly recommend it. great freezer or refrigerator( it does either or with the flick of a switch) for a great price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ - 21 Cu. Ft. Garage Ready Convertible Upright Freezer. We are thrilled to hear that you are satisfied with your purchase and that it has exceeded your expectations. Your recommendation means a lot to us!

      It's great to know that the freezer’s versatility is serving your needs well, and we appreciate your decision to order additional units. If you have any other questions or need further assistance in the future, please don’t hesitate to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Freezer storage for a family of 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Big and full is space. Door is harder to open but that is to be expected for a freezer this size. You want a good vacuum seal to keep everything cold and it definitely has that. I took one star off because it has glass shelves instead of wire shelving and for the weird small drawers at the bottom that could have been better as one big basket. Love that I can also change it to a fridge as well. I am thinking about get a second one at one point for a second fridge to have in the garage. Also from what in understand these are made by fridgair and if you look at their model you can see the similarities.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Insignia 21 Cu Ft Upright Convertible Freezer/Refr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new freezer. This is my Insignia product. I came across this and I was very impressed. Good size. Good Price. Fast delivery. Ability to set the temperature to make it a Freezer or Refrigerator. When the time comes, I will buy another one and use it as refrigerator. I am not giving a 5 star because I do not know how it will last in the long term so I am giving a 4 star for now.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Door, Shelves

    Rated 5 out of 5 stars

    Huge Freezer/Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Using it as a freezer. This thing is Huge! Only problem is I wish it had more shelves. Plastic drawers seem like they can't take much weight. It came damaged on the door, however Best Buy reduced the price a little and made it bearable.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Space

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have several chest freezers on our farm. This blows them all away. It’s so convenient to see all of our frozen goodies and it takes up less space. It’s also great that it can be a fridge or a freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful review! We're thrilled to hear that the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer has exceeded your expectations and fits perfectly on your farm. It's great to know that you find it convenient and space-saving, and that you appreciate its versatility as both a fridge and a freezer. Your feedback is incredibly valuable to us, and we're delighted that you're enjoying your purchase. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this upright freezer, it’s a great size to pack full of meat. So much easier to get in and your frozen product then trying to over into a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second one as now we have a freezer and outside fridge! Love the storage and the price is awesome! So versatile to use as a fridge or freezer! I say well done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service in the area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you could purchase from anywhere but the place that serves you the best and have good quality items deserves recognition.

    I would recommend this to a friend