Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,232 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very big and quiet freezer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a tough time trying to track down a new freezer anywhere. I would keep checking the websites and finally BB had them back in stock. The 21cf was the same price as the 17cf, so I went with the bigger one since I had the space for it. The freezer is quiet and the led controls on the outside are a definite plus. After loading it with groceries, I just shut the door and press the 'quick freeze' button which chills the inside down to -11. I've had it a couple weeks and I'm totally satisfied. Everything was great from ordering online, all the way through delivery. A 10 out of 10 experience.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great unit for a Freezer at least.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer so far. Hope to get another for a matching garage refrigerator. I have put an IOT thermometer in the freezer and it has been very consistent in the temp range. Very pleased with this unit. Great price as well. Only con I have is the shelves are very far apart, seems like they could have added another shelf to better utilize the cavernous space that it has. We ended up getting some baskets and may end up adding some wire shelves.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Only bad thing is the door is very hard to open and locks for a minute after you close it. But for the price it was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Also a fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer at a great price. And as a bonus, it can be used as a refrigerator too which saved us at Thanksgiving when we needed the space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you find it to be a great freezer at a great price. It's wonderful to know that the convertible feature came in handy during Thanksgiving when you needed extra refrigerator space. If you have any further questions or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stand Up Freezer Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase so far I have really enjoyed having a stand up freezer and filling it up. My husbands loves it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    YES YES YES

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend. This freezer is AMAZING. it stays cold. We even lost power for over 24hrs the only frozen food that was good was the food in this freezer! The seal on it is great. It’s bigger than I pictured as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was hoping for when I purchased this upright deep freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stand up deep freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Very happy i don't have to dig through a deep freezer anymore

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upright freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it is exactly what we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best giant freezer ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer it's a giant But it's completely awesome!!!! But very true about opening it up.. from other people that I've read they say it's really hard to open and that is very true...But if that is the worst thing I can say about this freezer that's pretty good it's a very very good freezer well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Good Freezer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept trying to buy the G.E., 21 cu. ft. upright due to reviews; but, they could never deliver the product, only excuses. Recently, I saw the Best Buy add for a comparable Insignia and thought I would give it a try. Very glad I did. Have only had it a couple of months; but so far, it performs just as advertised and I saved a couple of bucks to boot. Delivery and setup was outstanding. Put in a couple of independent thermometers and they substantiate the freezer is keeping foods in the appropriate cold zone. This was what I was looking for all along.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new fridge for our garage. Our old one was 26 years old and started to leak inside on the bottom causing black mold to grow. I found this garage ready fridge and figured it isn't too bad for the price. Well it is the perfect size, bigger than our old fridge and my husband told me it can be either a freezer or a fridge depending on the setting you put it on. I was surprised to see that and even more impressed. I saw some reviews where customers complained about how tight the seal is. Well I love the fact it has a tight seal.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review, Wifey! We're thrilled to hear that the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer has exceeded your expectations and is the perfect size for your needs. It's great to know that you appreciate its versatility as both a fridge and a freezer. We're also glad to hear that you love the tight seal, which helps keep your food fresh. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new fridge/freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Big Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer was lots bigger then i thought works great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We're so glad to hear it exceeded your expectations in size and performance. It’s always great to know when a product delivers more than expected — and we’re happy it’s working well for your needs. Your feedback is much appreciated! If you ever have any questions or need support, we’re here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just What I Needed & More

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this freezer as a replacement for a chest one and it was the best decision ever. Not only is it a quality product, it provides me the ability to see the items that I've stored much better. My sister has purchased one due to me raving about it!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Why not 5 stars???

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well- 5 would be perfect right? Classic issue with freezers is organizing. This is better for us than some but still presents challenges. Personally dont find door storage to be all that useful. Most packaged meats and veggies are bags now and dont stand alone well. Wife currently trying to find bins to place on shelves to organize so you arent pulling everything out- we also added some folding wire shelves for more levels. Love the idea that this could be changed to use as fridge- love the garage ready rating- and boy does that door stick closed! Very happy with the purchase- and delivery guys were great- adjusting settings not difficult- it should really be a 4.75 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Best freezer ever!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the garage! Everything fits in place, it’s a non frost and you have plenty of space to add everything you need in the freezer I will recommend to open the freezer from the top giving a few knocks before opening the door - everything is sealed and hard to pull the door

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had my convertible freezer for about a month but I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Holds Plenty and has worked well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I wanted to buy a cheap chest freezer, but they were sold out everywhere. After reading reviews, I decided to go ahead and buy this one, since we could use it as a fridge if we ended up not needing all the freezer space. I'm glad I got the larger version, because it's full already! The shelves hold a lot of weight and the door slots are wide enough to hold loaves of bread. I've got a thermometer inside and it's been good about keeping the temperature where it needs to be for a deep freezer. I prefer an upright so we don't lose food in it and find mystery icebergs years from now.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Exceeded expectations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much bigger than I expected which was a huge bonus! I love the option to use as a fridge OR freezer. The digital display on the front is very handy, too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ThomasH,

      Thank you for your review of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that its size exceeded your expectations and that you appreciate the versatility of using it as either a fridge or freezer. It's great to know that you find the digital display handy as well. Your feedback is very much appreciated! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great garage freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as a freezer in the garage. Got half a beef and it is so nice getting into it. Would definitely recommend

    I would recommend this to a friend