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Customer Ratings & Reviews

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Comp. Value: $999.99
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Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,232 reviews
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for the price. Be careful to ensure it is fully closed though, many times I have come back to it where the door was still partly cracked and not fully sealed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator/freezer. We purchased one and used it as a refrigerator mainly for drinks. We loved it so much that we bought another one and used it as a freezer. Lots of storage. Great for the garage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the refrigerator/freezer has been such a great addition to your space. It’s wonderful that it offers the flexibility and storage you need, whether for drinks or frozen items, and that it fits perfectly in your garage setup. We appreciate your continued support and are happy it’s serving you well.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't now Best Buy had Insignia branded freezers. Consumer Reports loved it so we decided to give it a try. Nice features and plenty of room. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Capacity questions?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for capacity I can give you an example. I fit a whole hog and a half of a cow and the freezer is packed. Couldn't ask for a better freezer upright high-quality

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    You won’t find a larger upright with these specs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have researched getting one of these for a couple years. I was on the fence. If I could go back and buy one in 2018, I would! This was a no-brainer. This one is easy to access, no bending or digging…organized and fits half a cow ++++++ Just buy it. It works perfectly and is exactly as described. I only wish I had bought it sooner. I love it so much, I should name it.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer even though the door is a bit hard to open. Plenty of room with adjustable shelves and a very reasonable price compared to all other manufactures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freezes like magic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It’s so elegant. I was skeptical about a white refrigerator but having it in my garage, and seeing how tall, and the way it freezes. I like it.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Garage ready upright freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a month and I like it so far. The only thing I don’t really care for are the glass shelves. I prefer the wire and I think the wire can handle the weight better. It is very quiet and the best part is the digital screen on the front.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This has been one good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of our more better buys from Best Buy. The freezer has such a good capacity and easy to load/unload. Sure beats having an old freezer for the garage!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased with this fridge/freezer! We keep a thermometer in it and it holds in winter and in summer. Holds a ton of food!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer! It is a great size and can store a ton of stuff.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Insignia™ - 21 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that you love the size and storage capacity. Your satisfaction is important to us, and we're glad to know that it meets your needs perfectly! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Space

    Rated 5 out of 5 stars

    Huge Fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! So mich space and the option to convert to a freezer gives us the options we need

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re thrilled to hear that you love the spacious design and the versatility it offers with the conversion option. It’s great to know it meets your needs!

      If you have any further questions or need assistance, please feel free to reach out. Your feedback is greatly appreciated! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Space
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good freezer, annoying door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. It has great storage. My only issue with it is that it feels like it's locked every time you go to open it, and this is not just me, this is anyone that has tried it. You have to seriously yank on it to get it open. So thats annoying, but the functionality and size of the freezer are fantastic. We bought the freezer online so had not touched it and for the price this was the best we could find for the size. I'm still very happy with it. At least it isn't a problem with the door staying closed! I have a friend that has to lock hers shut because of that.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    A great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Only issue is the door is a bit tough to open . Tough if you’re a mature adult, but that may actually be a good thing if you have small children.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, good value. I would change a couple shelves if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Big freezer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, bigger than expected and holds a lot. Wish the door was interchangeable to open from the right side like other freezers. Didn’t notice it when I put in the order but it was deliver only, no free setup so you will need to have someone help get it out of the box and move into place.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia we love you...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this insignia freezer to replace our bench style, both the same size we lost a bit of room but we gain the piece of mind by actually being able to see what we have, not over shopping wasting money by duplicate sales, or expired foods we forgotten about. Were able to organize the food with convenience & actually buy sale items to store properly. We love love love this freezer but wait theres more...lol it turns into a refrigerator!!Yah! Thats right it does...so if the one inside the house breaks down we have a back up. Or if freezer is empty its can become a beverage refrigerator...Thanks insignia we love you...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good but not Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Great: Freezer is very very large! Taller than most and the interior lighting is exceptional. Door closes very tight and there is no way this thing is coming open accidentally! The Good: The cool little display on the outside? Neat idea but basically worthless. I (incorrectly) assumed it would show you the temperature inside the freezer so you could occasionally glance over and see the real-time temp inside. Nope. It just shows you the temp that you've set it for. So, unless you have a separate thermometer, you have no idea if it's actually reaching the set temperature. The shelves are very far apart which is nice...BUT they are too far apart for easily storing deer meat (because there's only so high that you can stack round packages before they start falling). Would be nice if it had more drawers or shelf options. The bottom drawers are tiny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Value Freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great freezer works great the only issue I have is that it takes the strength of Thor to open the door it's very hard to open which I guess is a great seal other than that love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my freezer. Lots of space and well lit. Has a quick freeze option. Can set to a higher temp and use as a refrigerator. The delivery experience I had with Best Buy was the best I ever had. I was alerted to when the the delivery was going to made. The delivery driver called me when he was about 15 minutes away. Both delivery men were very nice and professional.

    I would recommend this to a friend