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Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2233 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,233 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice freezer compared to others that we have owned. The control on the front is great, so is the efficiency. I would have liked the door shelves to be a bit wider, or more of them... maybe we will learn to use this space better after we have had the unit for a while. It is very tall, so make sure you have the room for it. If this unit lasts (as we expect it to), we will be considering an Insignia refrigerator to replace our existing fridge in the future. Excellent Value and it will be nice to have some extra freezer space to stock up a bit to make sure we have what we need. The unit seems to be thoughtfully made and good quality. I like the little chime that goes off when you open the door. It also has an alarm that keeps chiming if you forget to close the door all the way after a couple minutes... very handy feature that could save you from melting your ice cream and running up your electric bill.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Freezer which is good value for the money spent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avery nice freezer or refrigerator, with easy-to-use controls. Works well, maintains temperatures as indicated on the control panel. The only adverse comment is that the shelves tend to buckle downwards when fully stacked/loaded. The shelves need to be made of a thicker sheet of whatever material they are made of. We don't know if shelves are included in the warranty, and from where replacements can be procured.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    perfect garage freezer OR fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely enjoy the size of the freezer. I bought white wire baskets to help with organization. I haven't used it as a refrigerator but the option is helpful!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DebRif, we love how you’ve taken organization into your own hands—those wire baskets sound like a great idea! The flexibility to convert it later makes it a super smart pick for any garage setup. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these. One for a refrigerator and one for use as a freezer. We have had them running for a month and we love them. There is so much room and the temperature button and screens are easy to use and easy to check that temperatures are being maintained.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Very good freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good freezer with a lot of room inside. One thing I would have liked is a couple of more shelves so that the items on each shelf didn't have to be stacked so high.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 21 Cu. Ft. Freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this Insignia Upright Freezer and are very happy how it performs. We use it to keep our cakes and other sweets.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is really and really big one. Bought it for my mom’s birthday and she is happy as a kid. For this money this is probably one of the best option you have!

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took forever to find an appliance that is a fridge only (or freezer) instead of a standard combo. We needed a fridge for our family of 7, not another freezer with a fridge (we already have an upright freezer). This is capable of being a freezer as well, but I wouldn’t die to the glass shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Insignia™ - 21 Cu. Ft. Garage Ready Convertible Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge/freezer and the size is perfect. I actually bought 2 for my garage and I have them side by side.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. We are thrilled to hear that you are happy with the size and performance of the product. If you have any further questions or concerns, please feel free to reach out to us. Thank you for choosing BestBuy.
      -Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious Freezer Gets the Job Done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious freezer with more than enough room for our needs. I was impressed with the fact that this upright can also serve as a refrigerator if you should choose to incorporate it as such (front-panel control can be set to refrigerator mode instead of freezer); something to consider if you need a simple garage fridge as this baby has room to spare! We had to transport the freezer ourselves as we do live some distance away from the store and travel involves taking a ferry so the appliance was courtesy loaded into our truck and transported on its side (not upright). As this item is a freezer we were instructed to stand the unit up for a full day before we attempted any installation (we ended up letting it stand for 3-days). Once positioned and plugged in everything has been working wonderfully. The bottom has twist-to-level feet to assure the freezer doesn't wobble. I waited several weeks after installation to write a review to be certain everything is working well and it seems to be just fine. Our unit is set at -1 degree and all items inside are safely frozen with no sign of ice/frost build-up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well made deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing stand up deep freezer. I love it so much that I think I’m gonna order another to use as a refrigerator next door to this one sense they have dual settings! Easy to set up and well packaged. Arrived quickly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the amazing feedback! We’re so glad to hear you’re loving the stand-up deep freezer and that it’s working so well for your needs. It’s great to know the dual settings are giving you even more flexibility, and that setup, packaging, and delivery all met your expectations.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Space

    Rated 5 out of 5 stars

    Perfect freezer- worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, cold as you want it to be. Can even work as a fridge. Nothing not to like. Delivery was a breeze and the freezer works as expected. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, taller than it seemed, holds more than expected Can be a freezer or fridge. Great ideal

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the product spacious and taller than expected, with ample storage capacity. It's great to know that its versatility as both a freezer and fridge meets your needs. Your satisfaction is important to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was exactly wheat we needed, super spacious and easy to organize

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love that we got this. We use it as a freezer for meats and larger items that dont fit in our bottom freezer in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Great addition to our garage!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these to use in our garage. We use one as a freezer and one as a refrigerator. They are very spacious and plenty of room drinks and extra frozen items. The only downside is that I wish they included more shelves. The shelves are spaced so far apart that it seems like they should have included a few more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size works great for our large family to help store pantry foods.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that our product is a great fit for your large family and helps with storing pantry foods. Your satisfaction is important to us, and we're glad our product is serving you well.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent Freezer/Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this freezer/refrigerator for over a year. we have used it as a refrigerator and it has functioned perfectly, while keeping a consistent temperature.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful feedback. We're glad to hear that your freezer/refrigerator has been performing perfectly and maintaining a consistent temperature throughout the year. It's great to know it's been reliable and meeting your needs in refrigerator mode.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old used one stopped working. I looked at this one and wanted a new one. So far it is working perfectly. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful freezer. It is massive! Easy to use and wonderful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that you find it massive, easy to use, and wonderful. If you have any other comments or need further assistance, feel free to let us know. Enjoy your spacious freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia