Customer Ratings & Reviews
- Model:
- NS-UZ21WH0
- SKU:
- 6336452
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product, help was very professional, happy
I would recommend this to a friend - Pros mentioned:Overall performance
Upright freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works great. Love the double feature freezer or fridge combo
I would recommend this to a friend - Pros mentioned:Capacity
Great large freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product and has plenty of storage. Definitely helps that the freezer is vertical so organizing is helpful.
I would recommend this to a friend - Pros mentioned:Size
Chris
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this garage ready freezer! It is just right size! Also, love the glass shelves to see everything inside, but would helpful if those shelves maybe have a little front side on them to keep things from sliding off when frozen.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you love the garage-ready freezer and find it to be the perfect size. We appreciate your positive comments about the glass shelves and understand your suggestion about adding a front edge to prevent items from sliding off when frozen. Your input is valuable to us as we strive to improve our products.
Keith | Insignia Support
- Pros mentioned:Space
Great fridge OR freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already owned a freezer and needed a fridge as the prior one had broken. Being able to dedicate this large space to all fridge was perfect for our needs. So many models allocate a large space to freezer. It’s a nice option to be able to convert from a large fridge to a large freezer. Right now using it in fridge mode. Very happy with it. The price was reasonable and we feel like this was good value for the money. One picky thing to be aware of is that it comes with three shelves and there is very little flexibility to adjust height. This results in four areas to store food and each one is 12-14 inches high. It is great for tall items when you have them - but it could use 1 or 2 more shelves with ability to adjust height. But that said - I’d by this again if we needed another fridge or freezer.
I would recommend this to a friend - Pros mentioned:Convertibility
Nothing But GREAT
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this for about 5 months now and absolutely love it! We've had no problems at all, delivery and installation was quick and professional. It has not gotten any frost build up at all! I love the feature that you can use it as a fridge or a freezer. We're getting ready to purchase a 2nd one for an extra fridge for our bakery business! BONUS! We got to keep the giant box and my 3 sons used it to make a hide out! Kept them happy and playing outside for a week!
I would recommend this to a friend - Pros mentioned:Overall performance
The Best Buy road to shopping satisfaction.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer was delivered on time and placed exactly where I wanted it. The delivery people were friendly as well as helpful. The weather on that day was extremely hot, but the guys took care of their business in a professional manner. The freezer runs perfectly and the operating instructions are easy to understand and implement. Everything turned out well once again with Best Buy from beginning to end.
I would recommend this to a friend Great freezer at a great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super easy to use and very functional. Delivery was prompt and drivers friendly. Freezer has worked great in the garage for the past six months. Lots of room and very steady temperature.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re happy to hear that the product has been easy to use and highly functional for your needs. It’s great to know the delivery experience was smooth and that the freezer has been performing reliably in your garage, maintaining a steady temperature with plenty of space. We truly appreciate your support.
Keith | Insignia Support
- Pros mentioned:Size
INSIGNIA 21 cu ft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, perfect for the garage! Great size, perfect for the garage!
I would recommend this to a friend - Pros mentioned:Size
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Plenty big enough. Only problem I've had is that there's not enough shelves but that's easy to fix by ordering adjustable wire shelves to put inside
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the size of the unit meets your needs and that you’re enjoying it overall. We appreciate you pointing out the shelf space—adding adjustable wire shelves is a smart and simple solution. Your input helps us continue to improve.
Keith | Insignia Support
Insignia Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lighting inside - Works well and stays very cold even in my garage. Very pleased with it.
I would recommend this to a friend- Pros mentioned:Space
Very good fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good friedge I bought 2 of them I recommend this fridge everyone, Huge and good value
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We’re glad to hear that you’re satisfied with the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. It’s great to know that you found it to be a huge and valuable addition to your home. Your recommendation means a lot to us! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Insignia 21 Cu. Ft. Upright Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a garage freezer, for the price—one thing to make this a 5-star rating—some anchoring system. The freezer moves when I open it, so you need to hold it with one hand while you open it with the other, otherwise the whole freezer moves forward.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear the freezer is working well for your garage setup and that you’re finding good value in it. We appreciate your suggestion regarding an anchoring system, and we understand how that could make daily use more convenient. Feedback like yours helps us identify ways to improve our products and better meet customer needs. – Keith | Insignia Support
- Cons mentioned:Shelves
Excellent Best Buy brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was st first skeptical but I decided to give it a chance. It is wonderful, could use an extra shelf as the shelves are too far and have to pile a lot on top of each other. tp maintainability., quiet and easy controls MUST BUY
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Awesome! I am very happy to read you gave Insignia chance, it is always a pleasure to know a customer is enjoying our products. I hope you keep enjoying this freezer/refrigerator for a long time.
At the end you will find the link to contact us, do not hesitate to let us know if help is required.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Overall performance
Great freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was exactly what we wanted and looking for. Have not had any issues. Looking at getting another one for an extra fridge but this one is the best freezer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, WestonH! We’re thrilled to hear the freezer has been exactly what you were looking for. Sounds like it’s doing such a great job, you’re already thinking about adding another—love that kind of confidence!
— Shiela | Insignia Support
- Cons mentioned:Door
Nice Frig!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door is a little hard to open and it'd be nice if there were one extra shelf and more options for adjusting shelf heights. Other than, this is very nice. I like the depth inside, it is low energy and quiet. Couldn't find a better deal. We are using it as a frig.
I would recommend this to a friend - Pros mentioned:Convertibility, Space
Better than recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a garage based overflow freezer. Zero issues with glass shelves or cooling needs. Holds what we needed. Item was instock and able to be delivered within our timeframe. Best value for the cost per size and the optional choice to set as fridge should we need it around the holidays is excellent.
I would recommend this to a friend - Pros mentioned:Capacity
Overall, a Good Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is very roomy - I added baskets to help organize everything. I wish it was not so hard to open - I have to hold the freezer back with one hand and yank hard with another.
I would recommend this to a friend - Pros mentioned:Convertibility, Space
Refrigerator/frizer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item. Best think you can change the setting from frizer to refrigerator. It has a lot of space. I recommend it .
I would recommend this to a friend - Pros mentioned:Overall performance
freezer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never can go wrong buying a large freezer. Bought a smaller one before this one and already filled this unit up! happy with the quality and the price!
I would recommend this to a friend