Customer Ratings & Reviews
- Model:
- NS-UZ21WH0
- |
- SKU:
- 6336452
Customer reviews
Rating 4.7 out of 5 stars with 2233 reviews
(2,233 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Luv the freezer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy and easy to organize your food. Really like the lock feature on it.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good for freezer or refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mainly purchased for freezer space. However, came in very handy to convert to fridge when kitchen refrigerator went out. Saved our food. Had more room than regular refrigerator too!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're glad to hear the unit provided the extra freezer space you needed and came through when your kitchen refrigerator stopped working. It's great to know it helped save your food and even offered more room than a regular fridge. We truly appreciate your feedback and support.
Keith | Insignia Support
- Pros mentioned:Space
Rated 5 out of 5 stars
Nice addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space, quiet it does have trouble serving coffee though.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re pleased to hear that you appreciate the spacious and quiet design of the product. We understand the humor in your comment about serving coffee – while it might not be able to do that, we’re glad it’s meeting your other needs. If you have any questions or need further assistance, please feel free to reach out. Enjoy your new purchase! Keith | Insignia Support
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Upright freezer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is huge. Its perfect for half a beef and then some.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Lot's of room for drinks and produce.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the size and great temperature control. Drinks are very cold.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ - 21 Cu. Ft. Garage Ready Convertible Upright Freezer! It’s wonderful to hear that you love the size and temperature control, and that it keeps your drinks very cold. Your feedback is much appreciated and will be helpful for others considering this freezer. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-21-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336452.p?skuId=6336452
- Pros mentioned:Space
Rated 5 out of 5 stars
Extremely Pleased
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this freezer for about a year now. Extremely pleased with it -- zero complaints. We use it as a freezer in the garage in Texas heat. It has no problems maintaining 0 degree temperatures, it stores a ton of food, and we have thus far been extremely pleased with the unit.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Refrigerator/Freezer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had one as a freezer for awhile and love all the space. When our garage refrigerator stopped working we decided to get another one to use as a fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Smart move, Michele! It’s awesome that you’re getting double the value—first as a freezer, now as a fridge. That extra space really comes in handy. Thanks for sharing your experience!
— Shiela | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice freezer, spacious, good quality, ease of use nice features would recommend to anyone
I would recommend this to a friend Rated 5 out of 5 stars
Great buy for a freezer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only have used this item on the freezer mode. It can be used as both a freezer or refrigerator. So far using the freezer mode it has worked just as Best Buy has stated. It holds the temperature very well whether I have it at 5 below zero or at 10 above zero. It runs quietly and is very energy efficient.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Love my freezer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Insignia freezer! It's big enough to hold a lot of things - and I do cook a lot - so I need the space! I purchased some clear boxes from the container store and they are each labeled - 'pork', 'beef', 'poultry', ready to serve, etc.!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic feedback on the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you love it and that it provides ample space for all your cooking needs. Your organization with labeled clear boxes sounds fantastic and very efficient! Your satisfaction is our top priority, and we're glad to know that our freezer meets your expectations. If you have any further comments or need assistance, please feel free to reach out. Happy cooking and freezing!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Freezer at a great price. We are very pleased with it.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Loving my freezer so far!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iv only had this for 3 weeks but so far so good. It’s so nice to not have a crowded freezer!! I went shopping for all kinds of food now that I have all this room!! I put a thermometer in it and I have it set at -4 and it’s always right there for me. Iv seen -6, -2, -8 and so it’s average on keeping proper temp. The display on outside does not show anything when it’s closed and when u open it, it just shows what you have it set for, so don’t get this with the expectations it’s going to tell you the temp inside from the outside, it doesn’t. People complain it’s hard to open but I think it’s a good thing, let’s me know this thing is sealed shut and keeping it cold!!! So I love this so far, hope it last a while for sure.
I would recommend this to a friend - Pros mentioned:Convertibility, Space
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator/ freezer is perfect! My only complaint is when I went to purchase another one, it was unavailable. Very spacious, and love being able to go from fridge to freezer during hunting season!
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is exactly what I expected. There is lots of space to organize your food. There is lots of space in between each shelf. The drawers are a little smaller than I expected. I really like the temperature display on the outside of the door and don't have to open it to check the temperature.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge freezer is really big it’s either a fridge or a freezer
No, I would not recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Perfect Bakeshop Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator for my home Bakeshop in my garage. Absolutely love it. Temperature is consistent even in an un insulated space. Plenty of room for everything and so easy to clean! Will hopefully be buying another soon!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AdrianeH,
Thank you for your wonderful review! We're thrilled to hear that the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer is working perfectly for your home bakeshop. It's great to know that the temperature remains consistent even in an uninsulated space and that you find it spacious and easy to clean.
If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer was an upgrade to our smaller upright freezer. It just that an amazing upgrade. We live in Florida and it’s doing wonderful in our garage.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! That’s awesome to hear! We're glad the Insignia 21 Cu. Ft. Garage Ready Convertible Upright Freezer is proving to be such a great upgrade—especially in that Florida heat. Sounds like it's handling the garage environment like a champ and giving you the extra space you needed. Thanks for sharing your experience! |Angelica| Insignia Products|
- Pros mentioned:Space
Rated 4 out of 5 stars
This this is big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is big. There is a ton of space. It’s a bit tall, but since it’s designed for the garage it shouldn’t be an issue for most. With that size comes one issue: there is a limited number of shelves and those shelf’s are not adjustable. If you need more room they are removable however. The only other complaint that I have is the whole appliance is easily rolled on the ground, which is good for installation, but once installed it often gets pulled from it position when I am trying to open it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed feedback on the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. We’re glad to hear that you appreciate the spacious design, even though it is quite tall.
We understand your concerns about the limited number of non-adjustable shelves and the ease with which the appliance can be moved. Your insights are valuable to us, and we’ll take them into consideration for future product improvements.
If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Insignia! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great freezer! Its so good I am considering getting one to use as our garage refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Freezer/ refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is absolutely wonderful, I can fit everything I need and more. The performance as a Freezer is amazing and the size is perfect.
I would recommend this to a friend
















