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Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2233 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,233 reviews
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great so far. I've only had it a week so far, but it has been relatively quiet and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stand up fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. I love the feature that I can switch between freezer or refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ArtieBro, we're thrilled to hear you're enjoying the flexibility of your Insignia™ Convertible Upright Freezer! That switchable mode is one of our favorite features too—it’s like getting two appliances in one. Thanks for choosing Insignia to help keep your space organized and your food perfectly stored! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Door, Shelves

    Rated 4 out of 5 stars

    Good freezer! Lots of room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a big freezer with a lot of space. Has read out on the door. Everything I needed and more. Only things I don’t like are the shelves are glass and the door is hard to open I feel like I’m going to rip the handle off.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great convertible freezer/fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty stable and not making any ice inside. Convertibility freezer to fridge is a great feature. I have never an issue about this freezer. I am using it without the shelfs attached to the door for wider inner space. I bought the second one after a year. I strongly suggest this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Five star freezer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent price this freezer is a giant and was readily available delivery was A+ ,fast and free

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Glad we have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for us to fill the freezer with many good food items.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re happy to hear that the freezer is just the right size for your needs and is helping you store plenty of good food items. It’s always great to know our products are making everyday life more convenient and enjoyable. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to store frozen goods outside. It keeps a good freeze on our goods. Easy to clean. Then handles a good amount of weight on its. Ready to use 10 mins after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life savor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator/freezer has worked out great for us. We bought it as a backup when our refrigerator broke down and it took 6 weeks to finally and properly get it working again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the refrigerator/freezer has worked out great for you, especially as a backup during the time your main refrigerator was being repaired. Your satisfaction is important to us, and we appreciate your support. If you have any other comments or suggestions, we’d love to hear them!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. I am using in it fridge mode. I do have it in the garage and have not gone through a extreme hot or cold period so do not know how it will do. It is very spacious and a big improvement over a dual unit where you have to bend down to access the fridge. If it does well plan to purchase another and use the freezer option.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Very roomy and space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. I love fnd fact that it can be a freezer or a refrigerator. It is definitely worth the price. I like it better than the chest freezers

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very spacious and easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and easy to use! Got this for extra storage space and it is honestly huge. I like that it’s actually super basic and easy to setup/use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, plug in and it just works. Getting another for a garage fridge

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, JeffH! We’re thrilled to hear that your Insignia 21 Cu. Ft. Garage Ready Convertible Upright Freezer is working effortlessly and meeting your needs. It’s great to know that you’re considering getting another one for your garage—sounds like a fantastic setup for extra storage! Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is just what we needed great value and space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Freezer/Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 21 cubic ft freezer/refrigerator that I purchased from Best Buy. The size and inside design is perfect for my needs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you love your new 21 cubic ft freezer/refrigerator and that its size and inside design are perfect for your needs. Your satisfaction is very important to us, and we are pleased to know it has met your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this as a spare freezer but can also be used as a fridge. A lot of room, drawer soace, can’t complain, it work and is deep. Keeps things frozen of course. I do enjoy the light on the front of the door indicating fridge or freezer so if you have 2, you’ll know the difference. It also beeps when opened.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Enjoying our new Freezer/refrigerator combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the large capacity and the ease of changing from freezer to refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves are a little light weight for holding 60lb tubs during game processing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer. It is very big on the inside which makes it very easy to organize my food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you're loving your new Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that its spacious interior is making food organization a breeze. If you have any more thoughts or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeps things cold!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, delivery was smooth, keeps things cold.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put an entire elk in this puppy and it got lost in there. Great feature being able to use as a freezer and a refrigerator.

    I would recommend this to a friend